Customer Ratings & Reviews
- Model:
- MHN-00001
- SKU:
- 6261393
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase ! It's fun, cute & totally worth it!
I would recommend this to a friendGood....Little computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. The surface could be so much better in a bigger form. This form is ok...for let's say a child, however an adult need a bigger screen. The bezels are enormous and trying to watch a moving you are drawn to those huge bezels. I returned and will pick up the new iPad or the pro 6!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that the ultra portable design of Surface Go was not the right fit for you. We're glad to offer a variety of products in our Surface line to help you find the perfect fit. If you're looking for a larger display, you might love Surface Pro 6. Check out all the impressive specs for this powerful device here: https://www.bestbuy.com/site/microsoft-surface-pro-6-12-3-touch-screen-intel-core-i5-8gb-memory-256gb-solid-state-drive-latest-model-black/6298137.p?skuId=6298137.
Kindly,
Jessica
Surface Customer Care
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as advertised. Bjdudg kdidh Heidi haip
I would recommend this to a friendnice device for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my daughters and i like how it has face recognition!
I would recommend this to a friendCool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear to ready and very quick to use. Positively wonderful.
I would recommend this to a friendLoved my surface lab top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for school and I love everything about it.
I would recommend this to a friendGreat Little Tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money its a great Microsoft product .buy the keyboard
I would recommend this to a friendGreat tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my daughter's computer with this and she loves it
I would recommend this to a friendI love this tablet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its everything I have been looking for in a tablet!
I would recommend this to a friendExcellent tablet - only issue - keys are small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a first time tablet user I recommend this tablet.
I would recommend this to a friendhaven't been able to work with it much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's great just haven't done much with it yet.
I would recommend this to a friendOverall good for distance learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Struggles with staying connected to a wifi network at times
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry you're experiencing some difficulties staying connected. Try these connectivity tips for Windows 10 here: https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues.
If you should encounter any further questions or concerns, we highly encourage you to reach out to our support team for assistance. Feel free to contact them here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Awesome tablet-laptop in one !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My MS Surface Go meets all my needs -- love it !!!
I would recommend this to a friendGood product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had my surface for a while now. Still enjoying it.
I would recommend this to a friendNot exactly what we hoped for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter has an iPad which she loves but wanted something she could play games on easily. The Go was recommended by the staff as opposed to other 2in 1 laptops we looked at. For the cost I can not say that I am blown away by this. Functional yes, but excellent? No
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest thoughts with the community. We would love to be of assistance in helping your daughter love her new device. We highly recommend reaching out to our support team to assist you in accessing all the great features Surface Go has to offer. They can be reached here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product, just expect alot of updates on the product
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not perfect but nothing is I guess. A little pricy.
I would recommend this to a friendAlready had shutdown problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife liked it but more of a computer than a tablet.
I would recommend this to a friendvery good sharp images
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would purchase again should the need arise xxxxxxxx
I would recommend this to a friendComplexing for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complex to have so many things at once that need to be done. How about giving the opportunity to learn the things you are doing along the way. We also will not even talk about the poor way it’s charged. Magnetic charger is never work never will.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bryan,
Thanks for reaching out. We're sorry to hear you've been having some difficulties with your new Surface Go. To help get to know you new device, we highly recommend downloading the Surface App, which you can do here: https://aka.ms/AA4rbrj.
We sincerely hope that helps!
Best,
Heather
Surface Customer Care