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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 1516 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the Surface Go's portability, size, and lightweight design as significant advantages, frequently praising its ease of transport and convenient dimensions. Many appreciate the detachable keyboard and the device's battery life, while some found the performance satisfactory. However, limited RAM and storage were recurring criticisms, with some users suggesting that the software could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,516 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. It's very portable the battery life is fantastic and I love having full windows whenever I need it!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    fun gift to give

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the surface, probably more than the ipad. i dont use apps much but i do use Microsoft software. love the touch screen and portability.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    simple and small laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the size of this laptop it is very portable. the windows is also very easy to navigate and so far has done everything i have needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small size has made it so convenient for my classes. It doesn't cause any stress on my back and it is very easy to use it on the small desks in college.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 4 out of 5 stars

    Nice to-go computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its portability is great, lightweight and small, although it lacks a bit as a to-go computer for heavier work. Be sure to get the keyboard as it comes really handy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We always love hearing from the community and appreciate your honest feedback. Please also feel free to reach out to our support team to share more details about your experience so that we may be of further assistance. You can reach our support team here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing laptop and tablet it is light and portable and grab attention from anyone around . It very fast and handles my homework in college

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your excitement with the community! We're delighted that Surface Go has been the optimal fit for student life. We hope you continue to enjoy the powerful performance Surface Go has to offer, all in a lightweight and portable package!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at my store was excellent! The laptop is great for taking notes, and has been great for doing coding.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you had such an excellent experience in store! We love hearing from customers like you who have found exactly what they need because of the great service you received. We hope that the Surface Go continues to empower you to accomplish more!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and I haven’t had any problems with it yet! It’s fast and easy to use, I can also play games on it which is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Fits My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast little tablet that meets my needs as a presentation unit for my classroom. Good for school and work use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the go strictly for school and I was very impressed with its speed and longevity throughout the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first tablet and glad I got this one. Great response time. Runs the same Windows version as my laptop. Also was able to utilize One Drive to access files from both my laptop and the tablet and keep everything in sync. Also was able to utilize the Windows 365 License that I purchased for my laptop. So all in all, the tablet and my laptop are identical and files are shareable between the two anytime. Couldn't ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using for my business. At least I have trip 4 times a month. It’s good size for airplane tables.easy carry. I can go anywhere with this surface

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it and so do I; easy to use and perfect size to handle in car or small areas - holds a great charge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it. Perfect for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could do my homework at work. Such a compact tablet but it works amazing. I love this even if I’m an apple person.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Smart lap top in size of tablet, great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my traveling and it is wonderful. I use PC system for work, I have not have a chance to find seasonably priced portable laptop until now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you were able to find plenty of value in your recent purchase of the Surface Go. It's great to hear it has been the perfect travel companion for you to bring your work on-the-go! We hope you continue to discover more to love about this great device!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Perfect for on the go users!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I travel often and I am a student. This is not only very easy to use but, also very lightweight !

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Portability

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect more my needs, had to buy the keyboard but was worth it. Tablet and a laptop in one device.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Perfect for on the go Arduino programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it so I could work on some of my Arduino projects on the go. Fun small sized tablet. Plenty fast enough for computer programming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium Quality, But a tad underpowered.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface go benefits from everything Microsoft has done creating a premium full windows experience in a tablet form factor with their surface line. But this time in a budget price without losing the features the line is known for. Though the pen and keyboard is sold separately unless you get the specific bundles available. Where the Surface go falls a little flat is its Pentium Gold processor. While the processor is strong enough to run windows and a lot of applications without much issue. Though don't expect to have a smooth experience with more greedy applications like photoshop or premier. IF you get the Go, remember it's not a laptop replacement, it is a companion device. Meant to get you through when your away from your daily driver. It runs office applications very well, can do some light gaming and a fair amount of older games really well. Don't get me completely wrong however, if you get the 8GB Surface go, you can have a decent experience in Photoshop if your ok with it taking a little more time to apply filters, and stay away from the more complicated brushes, but it really isn't a device meant for that. In my experience with it, it makes a great note taking tool, general content consumption and light work. I got the pen to go with it for sketching and hand written notes, and will eventually get the type cover just so I can save space in my bag from carrying the bluetooth keyboard I have around. All in all I give this good marks, its a snappy little device that works great so long as you understand and work within its limitations. But if you need a lightweight portable full windows experience to get your work done, than the surface go is a great choice. If your a Mac/Ipad user, this won't make you change your desired ecosystem if your already invested in that, but for people coming from general windows computers and android tablets/phones this can be a surprising breath of fresh air having access to your desktop applications on the portable tablet device. With a good internet connection and some remote desktop software it can also be a portal back to your home desktop to take advantage of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Weight

    Rated 5 out of 5 stars

    Lightweight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for carrying to class - lightweight. Added a keyboard and mouse and it is wonderful for an older student who needs more structure.

    I would recommend this to a friend