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Microsoft - Surface Go - 10" Touch-Screen - Intel Pentium Gold - 8GB Memory - 128GB Storage - Silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 170 reviews

92%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 15 reviews

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Selling my iPad this Surface Go fits my needs

    Posted
    AricDay

    I don't write reviews often, however, I'm compelled to write about the Surface Go. I've had the tablet two days now, and I can tell you that it will be replacing the 10" iPad pro that's been sitting on my shelf collecting dust. The iPad is great for media consumption or someone who doesn't need a file system. I've purchased many different laptops, 2 in 1 hybrids, Macs, iPads, etc. with the goal of finding a device that is portable enough to carry everywhere and can run general office applications. Recently I converted from Apple, into using a 15" Surface Book 2 for use when at my desk and a 13" Surface Book 2 for when I'm on the go. The 13" Surface Book 2 is a fantastic mobile machine, but it is still a bit bulky. Since I already had the two Surface Books I could not justify purchasing a Surface Pro; the screen size is too similar to the Surface Book. In my quest to find the perfect on the go machine I tried HP Spectre, Razer Stealth, and Asus Zenbook, each of these machines had their drawbacks and weren't portable enough to go everywhere. Along comes the Surface Go, while it isn't a powerhouse it is sufficient to use as my go anywhere machine. It starts up quickly, its light, easy to carry, has Surface Pen support and runs Windows applications. It's strange to carry around a device as compact as an iPad but enables me to be productive with very few compromises. Some key notes to take away, Chrome is fine on this machine, but I suggest using Edge as it is much smoother and responsive. Office Apps work great; the file system is quick on the 128GB SSD version, it does not get hot at all, Surface Type keyboard is much better than the Apple iPad keyboard, Windows Hello works flawlessly. Who is the Surface Go for? In my opinion, it should be your second device, not a primary computing device. Typing out a long paper can be done, but your hands will be cramped. Heavy workloads will probably result in frustration due to the processor speed. I've tried nearly every brand of laptop including all Apple models and this year Microsoft Surface products are the very best.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the incredible feedback! We're ecstatic that the Surface Go has been the perfect fit for your mobile needs. We're so glad you decided to join our Surface family! We really appreciate you taking the time to give the community some honest feedback about your experience. Your insight is super valuable to us!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best Travel Surface EVER!

    Posted
    Jennifer

    I have to admit, I am a total Surface junkie having previously owned the Surface 3, Surface Pro 3 and currently the Surface Pro. When this came out, I knew I would have to get it! I used my Surface 3 for travel but found it just a bit too laggy for my tastes and my son needed something portable for work so I gave it to him and replaced it with an 11" Lenova Yoga 710 with i5 and 8 gigs of ram. I was just waiting for Surface to up their game in the 10 inch arena. When I saw the GO, I knew I had to have it. I was a little worried about the processor, but after reading a few reviews that said it was faster than the Surface 3 I decided to grab one. I am glad I did. Right out of the box I was in love! I ran the updates which took about half an hour or so then immediately got it out of S mode - easy peasy! I have only had this for 2 days, but have spent quite a bit of time on it, setting it up with my programs and watching Netflix. I have to admit, it is not as quick as my Surface Pro or even the Lenovo, but it is not a huge difference and the pluses definitely outnumber the minuses. PROS: *Looks amazing! *Size - this baby is extremely portable *Relatively quick and responsive *Keyboard is well proportioned for an easy transition to smaller keyboard *Track pad is larger than expected and works very well (although I usually use the surface mouse) *Screen is very sharp and clear in spite of low resolution *Speakers seem better than my Surface Pro 4 *Firefox, my browser of choice, runs well on this (Sorry, not a fan of Edge) *It can charge with either the proprietary charger, or you can charge through the USB C Port (We travel a lot and I love that I will be able to charge with my phone charger on trips where I don't want to bring a lot of stuff along! Bringing just one charger for all my electronics is HUGE!) CONS: *It can be a bit more "sluggish" than more powerful computers if you have several things going on *So far all my games play just fine, but I am guessing higher end games probably won't play well. In short, if you are looking for a fully functional on the go computer/tablet - this is a great choice! It is replacing my Lenovo Yoga and Galaxy Tab s3 tablet so I will only be bringing one device instead of 2 on trips. My greatest hope is that the Surface Go 2 will come with i5 and 264 gigs of ram - I would grab that up in a hurry! Microsoft, are you listening? ;)

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Jennifer,

      Thanks for being a loyal Surface fan! We always appreciate listening to our customers valuable feedback, especially when they take the time to write such an incredibly detailed review! We're delighted you're loving the ultra portable design of the Surface Go. If you ever find that your Surface Go is running slower, we have some great tips and tricks to help you optimize your device. Find out more here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      We hope you continue to love all the Surface Go has to offer!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    With appropriate expectations, a true winner

    Posted
    guitarpete987

    I had heard so many mixed reviews about this unit leading up to its release and while considering my purchase, it started to make me feel skeptical about something I was initially extremely excited about. Well, after at first deciding on a Chromebook Plus for my "secondary PC" needs (already have a beast i7 17 inch laptop with dedicated graphics for my "serious" work and creativity needs), after a few days of using it I found that -- despite loving and using the Google ecosystem daily -- it just felt restricting to me as a computer user. So I went back and took a really hard look at the Surface Go. I decided to give it a shot, spending a little more than I wanted but liking the added multitasking potential of 8GB of memory and the speed that the 128GB SSD would offer. Well, after spending about a week with it, I know I made the RIGHT CHOICE. It's not the fastest machine on earth, but if you don't try and make it edit your next motion picture or don't INSIST on having 30 browser tabs open, you'll be fine. It's definitely not *slow*. And it sure shouldn't be your MAIN PC. If you want a Surface as your main PC, there are better options, but they typically involve four digits in their price. One of the best things is how wonderfully it gives me all the best of what a Chromebook could have offered me and how well it pairs up with the Microsoft ecosystem I am already using heavily on my larger Dell. Being able to use it as my "daily driver" and still have access to all that I need from my primary PC thanks to our modern cloud storage systems as well as the nice portability of using it as a notetaking and light productivity machine at work just leaves me with none of the feelings of limitation that I got from the Chromebook. It was a bit of a bummer that I had to shell out more cash for the keyboard cover and the pen (don't buy MS's USB-C hub, there are far better and less pricey connector hubs found elsewhere online) it truly rounds out the experience and provides a real "full-PC" experience if you need it on the go and also a tablet one if that's what you're going for. Highly recommended. This might be the best "small PC" I've ever used. I avoided the Surface line for years because it just felt too overpriced for what it did. This...this is just right.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Please allow us to be the first to say; wow! What an incredibly thoughtful review of the Surface Go! We're sure glad you decided to give the Surface Go a try. This line of Surface is more portable than ever. We're so glad you're loving this very versatile design of this on-the-go machine! Thanks for sharing your valuable insights with us, and the community. We appreciate all the kind words!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    So Far, So Good

    Posted
    Matrix

    I purchased this 3 days ago. I went in to look at the Samsung Galaxy Tab S3. Right before I went into the store, I was reviewing the Surface to go online. The sales assistant that helped me, just happened to be a Microsoft Expert. I didn't realize it at the time. I mentioned the Surface to go and he just happened to have one in his hand. He asked me what I was looking for and what I needed and proceeded to show me what the Surface can do. On his recommendation, I purchased this one, the 128gb. The sales associate didn't have any new ones, but he had a open box. I was able to purchase the Surface for $448. The pen was still $99, I got the burgundy one. I will get the keyboard and mouse at a later date, if I keep it. So far so good. I like the fact that you can sync your phone with the Surface. It's a cool feature, but I didn't like Launcher taking over my Android phone, so I unconnected it. I'm still getting to know it. I didn't have to open it up, because the previous owner did it. They also had Microsoft Home on it. I ended up purchasing MS 365 and didn't need to. Bestbuy didn't do a good job of checking the unit out. Even though it had the "Inspected" sticker on it. When I took it out the box, it was already in the middle of the set up. I didn't know I was supposed to use the pen and I tried to use my fingers. Eventually, I was able to get through it. Watching a Video was good. Sound quality was good. I do think that I might need to get some wireless speakers, if I'm going to be watching a movie. I wan't to be able to sit back and not upclose to listen; especially if I"m at home. I can use my headphones if I'm out in public. I'm still working on the battery life. I've only been doing small stuff on it. I don't play a lot of games, so having a lot of apps for games, doesn't matter to me. Bestbuy didn't offer me a service plan. I didn't realize it until two days later, when I looked at the receipt. I'm not sure if it was because it was an "open box" or if he just forgot. My school laptop has Windows, my home laptop has Windows and I have an Amazon Tablet. Amazon is limited, so that's why I wanted something a little more. I want to be able to take my homework with me; notes, powerpoints etc to work and study and not have to take either one of the laptops. I agree with one other comments about not being able to use the entire real estate as for viewing, because of the border. That's why I was looking at the tablet. I do a lot of reading. I have a Kindle Paperwhite, so I don't know if there will be any eye strain if I do a lot of reading on this. I also haven't had a chance to draw with the pen yet. I can't wait to do. If I do decided to keep it, I will need to get the keyboard and mouse and a warranty. It may be too late for the warranty but I can try. I still have time on the return. I will play with it some more.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for leaving such a detailed review of your experience with the Surface Go so far. We're delighted to hear that you are loving the clear display, and portability it brings, from binge watching your favorite movies and shows, to taking your work with you on the go.

      We know that getting to know a new device can sometimes be a challenge, and we would like you to know we're here to help you with any questions you may encounter. Please feel free to contact us here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    A+

    Posted
    Jax18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Okay here’s my review. I don’t review much on Best Buy but do sometimes on Amazon. I preordered Surface Go on the BB site mainly because I was going to use the free $50 BB gift card with the purchase towards a Go keyboard. To start off with I pretty much have all of the Surface family devices the studio, pro 4, and Book but I find myself using the Go the most because I move around a lot and all of the other devices are much too inconvenient. The Surface Book detached is actually lighter but the battery life for the tablet portion is not enough. I bought a Stream Deck Mini and have all of my macros programmed and this combo is a beast and fits my needs perfectly. The battery life is great too. I get about 7 hours but I can also charge through the USB C. I can’t review the 64gb version but my 128gb version with 8gb RAM fits my needs perfectly. The premium keyboard came out to $80 with $50 off. I use a surface pen from my other device. Over all, this is my dream device. Small, powerful, and the keyboard doesn’t feel cramped. I don’t like Windows S (sorry Microsoft) but I was able to remove it using the free Microsoft removal on their Store. I feel that the device is crippled with Windows S, so make sure to remove it you plan to install other applications not found on their App Store. Great job on the GO! I hope you keep innovating!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Wow, what a stellar review! We can tell you put a lot of effort into telling the community about your experience with the Surface Go so far. We're thrilled to know that this device has been the perfect fit for your on-the-go life style. With the ultra portable design, taking your device with you is easier than ever. We appreciate you giving us your honest feedback on all aspects of this great machine.

      Thanks for being a loyal Surface customer!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Impressed is a complete understatement

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    To say I am impressed with the Surface Go is a complete understatement. Let me tell you why... I have been looking for a Windows PC to conduct my business on for a long time now. I use a desktop at my office and I purchased a Google Pixelbook (which is amazing by the way) with the hopes that I could convert my Microsoft office functions into gsuite. That didn't work out for me and my productivity away from work was not as high because of it. So I have been looking and looking for a laptop to travel with and plug into my monitor at home with at an affordable price and I couldn't find anything. So I waited until reviews of the Surface Go came out. I decided to take a leap of faith and purchase the high end model for $550 and boy was I glad that I did. I was afraid that I wouldn't be able to type on the keyboard (I have medium sized hands) and let me say the typing experience is immaculate. I type just as well on the smaller chick-let keys as I do a full sized keyboard. Another one of my fears was using an Intel Pentium Processor (which I haven't used since Intel created Core processors years ago) and I am floored at how good the processor is. I can run endless tabs, spreadsheets, etc and project onto my monitor with no delay. To put in terms of how good the Pentium processor is let me tell you... The Pentium Processor on the Go is 33% faster then the Surface Pro 3 Core I5 4th generation. Better yet, the Surface Go Pentium Processor is 20% faster then the SP3 Core I7 processor. It really goes to show how far Intel has come in just three years. This computer is absolutely perfect for business as a travel companion or at home laptop (or docked with a monitor and keyboard). I am very impressed and I highly recommend this brilliant product by Microsoft.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Matt,

      Thanks for taking the time to rave about us to the community! It sounds like you found the perfect fit with the Surface Go. We're thrilled to hear that you are loving the portability of this small, yet powerful machine, making it the perfect travel companion for on-the-go work. We appreciate you calling out the Pentium Processor on the Surface Go, which has made your experience with web browsing and working with Microsoft Office Suite a breeze.

      Welcome to the Surface family, we're glad to have you!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Delightful product for the right use case

    Posted
    BryanMSI

    Anyone looking for a tablet-sized device that can actually do real work (creation) will be delighted by the Surface Go. I found that with an iPad, anytime I needed to do anything requiring serious input I immediately reach instead for the Go. The abiltity to use a keyboard, mouse, and real apps (not mobile versions) is really a game changer. As a travel device, the Go is essentially perfect. The size is such that I don't even know it is there, it fits perfectly in airline seat tray, and unlike other tablets it is a full PC with all the capability expected. The screen is great, the hardware is rock solid, and battery life is adequate (not outstanding). I have actually plugged it into the Surface Dock and have been using it as my primary PC. I can run multiple Chrome tabs, Slack, Dropbox, etc. I have also been able to run 2009 era Steam games without a hitch! Love it! The negatives? Not many. Obviously the screen is small for lots of work, and windows 10 on such a small screen can be fiddly. The CPU is not fast. most of the time it is fine, but it does definitely bog down at times. It eventually gets there, but there will be times I have to visibly wait for it to catch up . Still, I am thrilled with the purchase. I give it 5 stars because I wanted this form factor and it is the best device available in this size. For me it is the first tablet that can truly replace a laptop. I would give it 4 stars for anyone who needs more power (Photoshop, Illustrator, Premier) as it just isn't powerful enough for that. Likewise I would give it 4 stars if someone just wants an iPad or Android tablet. While it can do more than either of those, as a pure tablet it is not as optimized for that use case.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Bryan,

      Thanks for leaving such a thoughtful review of the Surface Go! We're delighted that you're loving the two-in-one versatile device has to offer. This machine is small, but mighty, and you have proven it's true by using this as your go-to desktop set-up. We're grateful for all your kind words about the Surface Go, and we appreciate your honesty that you have provided for the community!

      We hope you continue to love all the Surface Go has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    For imtended use, this is an almost perfect unit

    Posted
    arnethedog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had two surface pros in the recent past which I loved but since these were secondary units I would travel with in addition to my company laptop I decided to try a minimalist approach and bought the Surface GO with the surface arc mouse and keyboard. I was hesitant that the Pentium processor would be too light for my needs, but I was pleasantly surprised by the performance. Office application run very well and only become sluggish when my spreadsheets become large and complex, but even then the lag is not unpleasant. For portability, this is about as good as it gets for such a small footprint. I disabled the "S" store constraint and use it as a normal laptop, doing this was very simple. Now I can run apps that are not supplied in the Microsoft store. I was pleasantly surprised that this unit ran casual steam games at an acceptable performance level. Mostly Tower Defense types and such, but still the graphics looked great on the small screen and I saw little to no lag in performance. It is amazing what the newer processors and drives are capable of even at the low end of pricing. This is an excellent second unit to take along as it is small enough to be comfortably used in almost any setting. Speakers are so-so but one would normally use earbuds and such anyway and then the sound is very good. I am interested to see the next generation of this. I think the demand for smaller units like this is growing, especially as the performance at this end of the spectrum has improved immensely. The GO makes an excellent partner to ones larger more powerful device and is small and light enough to throw in the bag and take along on almost any trip or occasion.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the incredibly detailed and in-depth review of your recent experience with Surface Go! We're delighted you're loving the ultra-portable design, allowing to take your productivity, as well as favorite leisurely games with you wherever you go. We're thrilled to have impressed you with the powerful performance of this small, but mighty machine. We appreciate you sharing your great experience with the community!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Wow!!! A small package that packs a big punch

    Posted
    BillyG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased the Surface Go after much research. I was looking for a very portable device for me to work on documents, take notes quickly that organized into my daily flow, brainstorm ideas and concepts with a pen that was quick to use and smooth, and gave me access to my day to day information (documents, email, etc.). I didn't honestly think that I would be as impressed with the Surface Go as I've been thus far. I am also an Office 365 subscriber and have loaded my common apps including Skype for Business on this and can communicate with my team effectively. While these apps were available in S mode I did have some trouble getting Skype for Business to work. Once I moved out of S mode they worked fine. I was hoping to stay in S mode for the additional security but this is a small price to pay. Since Skype for Business worked so well on it (Truthfully I didn't expect that, it was a bonus) I tried to install Visual Studio on it for light work. This machine was not made for that and I would not recommend it. It was more of a test on my part. I had 0 expectation that it would work effectively. So far this small package has met my original purchase expectations with ease and has exceeded expectations that I never had for the device. I own an ipad pro 10.5 with pencil and smart keyboard but never could really use it the way I wanted. The Surface Go fit naturally in my workflow from day 1. By the way, the keyboard is backlit which I've found helpful as well. Good job Microsoft!!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Billy,

      Thanks for the great compliments! We're excited to hear the Surface Go has been the perfect fit for you to take with you, and work from anywhere. We're proud that our design of the Surface Go is our most portable design yet, helping you stay connected no matter where you roam! We appreciate the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The Surface i've been waiting for!

    Posted
    a777

    Everything about the Surface Go is excellent, and this coming from a lifelong Apple fanatic. The form factor is perfect. Small, portable but screen size suitable for most tasks from web browsing to using the full office desktop applications. I love the front facing speakers, the kickstand is perfection and finally (FINALLY) USB C with full functionality (power delivery charge, display and data). Even without the keyboard and pen accessories, this makes a fantastic tablet to browse the web and watch netflix. The micro SD card slot makes it easy to expand storage space. Battery life is acceptable and Ive been able to get 7-8 hours on a charge for most everyday tasks. Do not be fooled into thinking the pentium gold processor is weak. I am pleasantly surprised at the responsiveness and capability of this processor. I've had several browser tabs open, slack, skype, excel and a youtube video playing simultaneously and this little tablet/laptop hybrid can be a workhorse! If you've been waiting for a tablet/laptop hybrid that has the versatility of a "work" machine, stop waiting! The Surface Go is the future.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Let us be the first to say; wow! We can tell you put a lot of thought into writing this review, and we're so glad you did. Thank you for calling-out your favorite features of the Surface Go! We're proud to provide customers with power that lasts in this ultra portable design. We're ecstatic that the Surface Go has hit the mark for all your needs! Thanks again for providing some fantastic feedback for the community.

      Welcome to the Surface Family, we're delighted to have you!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Love the size and portability!

    Posted
    Shelby

    First off let me say I'm normally a die hard Apple junkie (like get all the products and watch the conference type junkie lol) but I have to say I'm very pleased with the Surface Go! I originally got the Surface Pro about a year or so ago and wasn't a fan of it between the bad battery life, laggy speed, and the fact that its died and needed replacing or fixing two separate times! But this past Sunday, when taking my dead Pro to be shipped off for refurbishing/fixing, I happened to see the Go. I was hesitant to get it given my experience with the Pro but I decided to give it a shot since I didn't want to break the bank for an iPad Pro and my frustrations with trying to write on the normal iPad got the best of me. I have to say I'm pleasantly surprised, this little device packs quite the punch! It's like having a better yet smaller version of the Pro. The size is great, it easily fits in my purse or backpack, I love the new colored cases, and I was able to just save my pen from my Pro and use it on the Go (the pens are on the pricey side). I think its a great device to use for work or school. My only issues with it are with the S mode, which I plan to switch out of soon. I feel as though it slows the device down and if you have to download ANYTHING that's not off the Microsoft store (i.e. something to let you access internet on a school campus or something) you wont be able to. Bottom line: Is it powerful enough to be your sole computer? Probably not. Is it still a computer? 100% yes. Can it compare to the iPad? 100% yes. It's a tablet/computer that will fit more business/ school related needs that Apple can't compete with given their iOS. It has the familiarity of Windows computers as well as the power, but crammed into a tiny iPad sized package!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Shelby,

      We're thrilled you're loving the portable design and versatile functionality of the Surface Go. This little machine packs some good power in it for it's size, and we're so glad it's getting noticed! We're delighted to know that this machine is helping you accomplish more with it's fantastic touch screen interface, which allows you to write naturally with the Surface Pen. It's great you were able to pair the Surface Pen you had already with your new Surface Go!

      Thanks for leaving us your valuable feedback!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great for what it does

    Posted
    Metalastic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I originally bought the Surface Go to use for a specific purpose. For my job I walk around a small community and read meters (yes, there are still people who do that). I tried using a Surface Pro 2017, but it was a little too big to comfortably hold in one hand for long periods of time. The Surface Go is less powerful, but worked well for what I used it for. At first I didn't buy a pen or keyboard, because I figured I'd only be typing in quick numbers every couple minutes, so the on screen keyboard should be fine. For what I originally bought it for, no keyboard and no pen would have been fine. But I started using it to take notes during meetings, typing emails while at Starbucks, etc. If you want to do any kind of productive work (even light productive work), you really need a keyboard. If you want to use it for taking notes, I'd highly recommend the pen. I tried an iPad 9.7", but the clacking of the Apple pen on the surface of the iPad really bothered me. But the biggest reason why I can't use the iPad is that I have some Google Sheets I use for work that have macros. The iPad doesn't recognize the user created macro buttons whether using Chrome, Safari, or the Google Sheets app. The buttons appear there, but interaction does nothing. Overall great product for specific uses. I went with most people's recommendation and got the 8GB/128GB model.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're thrilled you're loving the portability of the Surface Go. It's great to hear this has been the perfect device to help you accomplish more during your day-to-day! It sounds like you have been able to find accessories such as the Surface Go Type Cover, as well as the Surface Pen that suit your style. These are certainly wonderful additions to add to the efficient productivity of the Surface Go. If you're ever looking for more ways to utilize the Surface Pen, we highly recommend checking out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    It's great!

    Posted
    RegisteredOwner

    A 30-day review of the Surface Go (8GB + 128gb model). I use this device for business and personal use. My typical day consists of going to meetings throughout my office building, working in my own office, and occasionally working in a shared office space. I frequently travel to my client locations for meetings. With this device, the selling point is to have something tablet size to take notes on with the surface pen, which doubles as a fully usable laptop when working in another office, or at a coffee shop. At home, I pull the keyboard cover off, and I have a great (not excellent) tablet for browsing the web that is lightweight and (just) the right size. My only complaint with using the Surface Go is with the accessory keyboard. I find the small keys on the Go keyboard to be too cramped for my typing style. For light typing, this is not an issue, but I do find myself pairing my Logitech K780 keyboard and MX Master mouse to Surface Go when I need more room to operate. I knew going into this purchase that this device has limitations from a CPU standpoint, but having used the Surface GO for 30 days, I find it to be fully capable of running my day-to-day workflow when I am mobile. Overall, a highly recommended productivity tool that compliments a desktop workstation PC that provides good value for your money. best

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for leaving such a stellar review of the Surface Go! It's always great to hear from excited customers like you who have extensively reviewed every important detail. We're delighted to hear that with the Surface Go, you are staying in your workflow more easily than ever before! From its compact design, to impressive two-in-one performance, this is certainly a device worth raving about. We know that when you're not working on-the-go, it can be nice to have a larger desktop style set-up, which is why we love to give our customers some incredible options. If you're interested, we highly recommend the Surface Ergonomic Keyboard, which you can find at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-ergonomic-keyboard-silver/5689821.p?skuId=5689821.

      We think you might like the ergonomic feel, and the easy connectivity this Surface pairing provides.

      Thanks again for leaving your honest review for the community, we loved hearing from you!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Awesome as a laptop, Bad as a tablet

    Posted
    Sw1ft

    The Surface Go is actually really good and performance is more then I had expected. You can take it out of Windows 10 S mode (Basically App Store only mode) for free by searching "switch out of S mode" in the App Store. It actually has enough performance to run older Steam games well for quick entertainment while waiting somewhere. Now for the biggest drawback for me at least, The Microsoft App Store. I had the Surface RT back when it released and thought it was really cool but the issue back then is still present in the Go. The Microsoft App Store is the worst, there is hardly any good apps/games and I was hoping to replace my iPad with this, that was a deal breaker. Unfortunately, If you have a game you like or an app you like its a 95% chance its not on Windows. I will use "Pokemon Quest" for the example, its not on Windows at all and no plans either. Another game "Clash of Clans" nope does not exist. The reason I compared games only here is because most people I would hope use the tablet for something other then working and youtube and want to relax and play something simple. But if thats not you, Just make sure you check the App Store out before you buy it, if they have them awesome get the Go! The reason this is kind of a big deal is if your looking for tablet first, laptop second the Go is BAD because of this. However, if your looking to use it as a laptop first, tablet second I highly recommend it's great!

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for telling the community about your experience with the Surface Go so far. We appreciate you taking the time to give us some feedback on what you would like to see, and we are sending your thoughts up to our team. We're sorry that the Microsoft Store doesn't carry the apps you were expecting, but we're glad to know your device has been performing optimally!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best for Travel, No Complaints

    Posted
    DocShoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had this now for over three weeks and I love it. I have a pile of Tablets, Notebooks, Laptops, and All-In-Ones, but this is finally the solution. I still use my HP Spectre-360 (from Best Buy), with 4th Gen i7 Processor for high end work like video editing, but the well-documented battery drain (when powered off) of the Spectre-360 makes it unsuitable for travel away from an outlet. Also 13" is still too big for the smaller commuter planes on which I travel all the time. The Surface Go is the perfect size, and has plenty of power for what I need to do on a plane and in an airport. It took a few hours to get used to the keyboard/touchpad, but it feels very natural now. The Stylus is amazing, and I'm still learning ways to use this handy tool. I also got the matching Bluetooth mouse, which is great when I have the desktop space. Here is my Summary: Performance: More than adequate for most tasks. Storage: Internal 128GB SSD is super fast, and with 256GB Micro-SD card inserted, I have all of my music and entertainment at my fingertips. Display: Amazingly easy to read for my age 55+ eyeballs. This was my biggest surprise. Overall: This hasn't left my side since I brought it home from Best Buy.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing your in-depth review of the Surface Go! We're delighted to hear this has been the perfect on-the-go solution for all your travels. It sounds like you were able to get acquainted with some new favorite accessories like the Surface Pen. If you're looking for more ways to utilize this handy tool, check out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 3 out of 5 stars

    Initial thoughts and dissapointments

    Posted
    MCIT

    I just received this today and this is what I have noted so far. I will update this as I continue to use. At this point it very well may go back. 1. There appears to be no way to turn off S mode without paying $99.00. This may be a deal changer for me. I have the upgraded unit and spending an additional $99.00 puts this right at the price of a base Surface Laptop which I can turn off S mode without a charge. 2. Updates - the unit is very sluggish as I type this due to the many updates that it is attempting to install. A little surprised at the number of updates required due to the newness and the system in S mode. 3. Keyboard. Although small it is workable, I do find myself missing the enter key every so often, but this will change. The keyboard does make more noise than expected, but I find it acceptable. This will not replace my Surface Book Pro, but may work for meeting etc, just a great size, however the S Mode may be the killer as there are applications that I MUST have that are not in the App Store. Unsure about battery life, but when I am I will update. IMHO this device should come with W10 Pro and NOT HOME. Screen appears to be great for the size, look forward to putting it through its paces. Will also update after I use the stylus. Based on what I know now, I feel the Surface Laptop base would be a better value for most. I would not recommend at this time based on what was mentioned above.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for leaving us your honest feedback. We're sorry that your experience so far has been less than ideal. Regarding switching out of S mode in Windows 10, if you feel that you're receiving the prompt to pay $99.00 in error, we recommend reaching out to our support team before making any purchase. Contact them here: https://support.microsoft.com/en-us/contactus/.

      If you feel that your Surface Go is running slower, we have some helpful tips and tricks to optimize your device for speed here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      Again, we appreciate you leaving such a detailed review for us. We are sending your feedback up to our team. We're always striving to give our customers quality products and service.

      We hope this helps you get pointed in the right direction!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The portability is amazing & faster than expected

    Posted
    cc24

    The surface go is amazing for what it is. I am a student who exchanged my Macbook 12 inch, and i picked up the surface go as the Macbook just didn't have the features I truly needed. First of all, the ultra portable form factor is awesome, and I also bought the keyboard cover and pen to go along with it and it works much better than I had expected it to work. My desktop is what I use for speed, power, and gaming so my expectations for this little thing weren't too high, but in high performance mode it runs very well. Using the windows ink features with the surface pen has so far made things easier for me in the classroom and I am taking digital notes for the first time in my life. The drawing features and highlighting tools really do make productivity tools feel fresh and it is like I am learning something new within windows for the first time in a while. It just feels like I have more options to do my work than the macbook ever allowed me to have. This device IS NOT for everybody. Do not buy it if you expect it to run any games or any other super heavy workloads. It is perfect for someone else like me, who wants something ultra portable and decently fast for the price, while still being a very high quality product.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      What a thoughtful review! We know this must have taken quite a bit of thought, and effort to make such a detailed account of your experience, and we're sure glad you did! Thanks for raving about the Surface Go to the community.

      It sounds like you have found the perfect accessories including the Surface Go Signature Type Cover, and Surface Pen to easily transform your experience from tablet to laptop mode. We're thrilled that this device has been able to help you maximize productivity as a student.

      We wish you the best in your educational endeavors!

      Best wishes,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best little tablet Microsoft has come out with

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just got my Surface Go yesterday. Let me say this...I have had almost every Surface tablet since the first Surface RT came out (what a disaster that was). I have a Surface Pro w/LTE to use for my job..has become to heavy and big to really feel comfortable with. My Surface book detached is also way to big to use in the field at accident scenes. I also have the Ipad Pro 12" w/LTE. Does not have the best filing system for working with files and Office stuff. have been watching this for the last month or so since Microsoft has been touting it was coming. I finally broke down and got it Saturday(8/4/18). Have been playing with it for 2 days. Left it in S mode for the entire trial period. Today I was able to update to Win 10 Pro. No issues there. It is light, adaptable for either desktop or handheld use, My Surface pen and Arc mouse work beautifully with it..although I did get the Microsoft mobile mouse because it was more comfortable to use. All in all I would have to say Microsoft got it right this time...now they need an LTE version soon please...yes the bezel leaves a lot to be desired..but I think Microsoft will fix this in future versions.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi James,

      Thanks for sharing your excitement about your new Surface Go. We're thrilled that this small yet powerful device has been the perfect fit for you to comfortably take on-the-scene at work. We are delighted that you have been able to pair your favorite Surface accessories with the Surface Go, which helps make this such a versatile device.

      Thanks for being a loyal member of the Surface family, we're glad to have you!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 2 out of 5 stars

    There is an audience, but I'm not a member.

    Posted
    Randy

    I've been waiting on the Samsung Galaxy Tab S4, and watching the rumors and specs for three months. I was broken hearted to learn that it is to be released with early 2017's Snapdragon 835. When I was in Bestbuy on 8/2 I saw the Surface Go and had not heard of it. The sales guy said it had the new 8th gen CPU, 2 USB-C ports and could be charged via one, a fantastic screen resolution, 10-hour battery, and a fast SSD. I bought it on his specs because one was not out and I did not have my phone to verify his claims (not an issue as it was new to both of us). When I got home I started reading and watching first day reviews. The CPU was 485 days old (early 2017) and a very slow Gold 4415Y version, one USB port, a proprietary charger like all other Surface models, very low screen resolution, and was averaging 6-7 hours battery in early tests. I never got it out of the box, and returned it next day (as I'm 35 miles from the nearest Bestbuy). I bought the 8gb Ram and 128 SSD version for $549 and the pen for $99 in addition. The keyboard was another $129. So if you go all in you'll invest $777 in what is nothing less than early 2017 technology. Come on Microsoft, UP YOUR GAME, or pass into ambiguity by the side of the roadside as Chrome and Android road kill.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      We regret to hear that you were not satisfied with the specifications of our new Surface Go. The Surface line aims to create a device for all ranges of uses, with the Surface Go being a great portable device for those needing a small device without sacrificing the programs they use.

      If you're looking for more power in a device with a similar feel, we would recommend looking into the Surface Pro, which sounds like it may be the perfect fit for your needs.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Favorite Secondary Device of All-time

    Posted
    Stocklone

    I could not make this work as my primary computer because of my gaming needs, but the Surface Go is a wonderful secondary device. I have a Surface Book but decided I wanted something smaller to take back and forth to work everyday for note taking. The mobility of the device combined with the excellent Surface build quality makes for a fantastic note taking experience at work. I no longer feel like I'm dragging a brick to the meeting. Besides being a great secondary device, this has to be one of the best small PCs I have ever used. I love using it on my lap in my chair. I have all the productivity of a full keyboard device with none of the size or weight. In addition, the kickstand and detachable keyboard makes it great for setting on the counter or table in the kitchen when I just want to watch videos while cooking or cleaning. I didn't have high expectations when I bought it. It's Microsoft. They've made a lot of mistakes in the past with consumer devices. But this isn't one of them.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for raving about us to the community! We're delighted to hear that the Surface Go has been a perfect fit for you to easily travel with between work and home. With it's ultra portable design, taking this device wherever you go is a breeze! We're ecstatic to know that this very versatile machine is helping you be more productive from wherever you are.

      Cheers,

      Jessica
      Surface Customer Care Microsoft