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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 822 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet that is small but can do everything I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this getting started using it. My surface very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablets to watch movies, or photos that’s not to big but just right.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it at work to complete FMLA forms, works great and employees love it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine runs extremely well and was worth every cent when purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    FUN COMPUTER TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use this computer on the go. It has style and is extremely light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice secondary laptop to have on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully functional Windows machine in the size of an iPad. Having a Surface Pro 3 as well, I am very impressed with the performance of the Surface Go. So far the battery life is satisfactory. I keep this in my truck so the mobile charger is a nice addition. I give it 4 stars instead of 5 due to the fact that I feel the screen should go a lot closer to the edge than it does.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're delighted to hear from an excited Surface fan like yourself. It's great to hear that the Surface Go has been a wonderful addition for your every-day tasks. We appreciate you sharing how you use your Surface Go with the community.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over 6 months and I still love it more every single day. I knew I wasn't getting a powerhorse PC when I bought it and use it for browsing, Windows games, and Xbox Live app...It works perfectly for all that. I love how easy it is to switch from typing something to playing a game to streaming movies on it. Perfectly priced and perfectly durable for travel.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy to use tabket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Bluetooth pen as well and within a week the battery was dead.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      Thanks for taking the time to reach out. We'd like to let you know we're here to help. We highly recommend reaching out to our support team for further assistance with your device, and Surface Pen:  https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect iPAD pro replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my ipad and bought this for regular contents consumption. I bought keyboard and pen together. It is a bit pricy but there are so many things I can do that was not easy to do with iPad. Only one drawback is, I didn't felt iPad/iOS was slow at all. But this, sometimes response is lagging but overall it is very useful machine if you plan to use more than App store APP only.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for giving the Surface Go a try! We're thrilled this has been a great device for your every-day use. If you find your Surface Go running a bit slower than normal, be sure to check and make sure your machine has successfully run all its updates. Then follow these easy steps for a smooth Surface experience: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this little surface go does an amazing job when I use photoshop!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for taking notes and doing homework assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday! And never have had a problem would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size for ease of portability. Good response time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and light enough to carry in my bag and no issues with connections.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    lightweight and great for tween

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this. It is lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work Perfect size Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Performs all the functions I bought it to do....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got more than I expected. Serves my traveling office needs very well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Melissa,

      We're delighted that you were pleasantly surprised with the impressive performance of Surface Go. We hope that this small but mighty machine continues to serve all your office needs!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Travel computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a loved one. Light weight and a powerhouse of features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size for traveling a broad ! Value is great!

    No, I would not recommend this to a friend