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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 822 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...amazon battery life and easy to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome device for business!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile computer/tablet very lightweight and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet love it so nice and light easy to carry in my purse

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect laptop for smaller people

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop my wife loves it. Very light and very well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my meetings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I litterally leave my laptop at my desk and use the OneNote app & surface pen on the go for all my meetings. It’s super efficient and I get a full days of use out of it (albeit in S mode). Winning device if your organization uses O365.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for telling the community about how you're loving your Surface Go experience! We're thrilled you're loving the ultra portable, and paperless design of this small but mighty machine. We hope you continue to discover all there is to love with Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding device for professional on the go and work at home

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    small and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for travel does want I need to do. nothing special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I really like it until it doesnt work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tablet on 11/11/19 and during a windows update on 11/13 it bricked the tablet. There was an error during the update that removed the boot sector. I took it to best buy to exchange it but they did not have any in stock. I read a lot of reviews that said it was slow but I thought it met my expectations. I used it for online schoolwork, netflix, VDI, listening to music, drawing, and doing spreadsheets. No issues doing any of those things. I was really impressed with the audio. There are two speakers and you get a real stereo sound. I wasn't really impressed with the pen compared to an ipad and apple pencil. I did not know at the time of purchase that it doesn't do pen tilt shading (available on Pro).

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Light and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and durable. Perfect for travel. Better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece it exceeds my expectations totally

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my little brother to start college and he loves it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear that you chose Surface Go to accompany your brother to college! We think it will be the perfect device to travel with him from class to class. If he needs any help getting to know his new Surface device, have him download the Surface App which can help show him all that his new device can do. You can check out the Surface App here: https://www.microsoft.com/en-us/p/surface/9wzdncrfjb8p?rtc=1&activetab=pivot:overviewtab.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love the tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed it isn’t compatible with the windows 7 on my office computer at work, my company isn’t going to update to widows 10 anytime soon. To complete work tasks in the field for which I purchased it for, I have to have WiFi and remote into my desktop. Can’t email documents back and forth as I had hoped. Other than that I’m pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah we all know this wasn't built for speed, but this has to be one of my best buys for traveling around and loitering at home. It is great for sitting at home and reading. It is awesome for traveling as it is full windows, extremely light, and great battery life. This was designed for these exact purposes. I couldn't be happier with this tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Favorite laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to carry and extremely useful! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactually what I need it to do. Typing is so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a great 2 in 1 that is powerful and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not in love with this one. The computer is great, what I don't like is the keyboard set up and the fact that there is no backlight. Really those are just personal preferences, nothing to do with it's ability. I honestly don't think I am going to keep it. I am looking for something that better suits me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Tablet is very convenient and great when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Really light the color burgundy is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Tiny but wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light weight. just what I wanted. I am happy to have it.

    I would recommend this to a friend