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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 822 reviews
  • Rated 4 out of 5 stars

    Great second computer for on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vibes. The only possible complaint so far is the disappearing cursor while I am typing. I have had to USB-C adaptors for DATA specific applications but, not a big deal. Just do not buy microsoft's to expensive and ugly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grreat product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence since I have 2 iPads but I don't regret getting the Surface Go at all. Might not be as quick as an iPad but it does stuff iPad didn't do well like keep good wifi connection and blutooth speaker connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good productivity device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small form factor laptop with some great features and the build quality is excellent for the price. The CPU is the weak link and MSFT needs to improve it in the next generation. Overall, its a solid 4 out of 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device - with accessories!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device...my error in thinking I would get what accessories were pictured with the device, but I was Wrong. This mishap doesn’t take away from the device itself, but was a game changer decision for me.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    It is portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad is very diverse for the size. I haven't used it yet for accounting data, but it seems like it would do fine. I love the "notepad" function. Handwritten notes are great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you're loving the paperless design of the Surface Go! If you would like, check out all the great things Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the Go. Especially the keyboard. I think the thing we all want in a computer is speed. This is average at best in the speed category. I also even after researching figured out how to get the browser off of Edge

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi David,

      We're delighted to hear you're loving your Surface Go experience so far. Thanks for sharing your honest feedback with us. Just in case you're looking for more ways to utilize your Microsoft apps, you can find some great tips about all the features of Microsoft Edge here: https://support.microsoft.com/en-us/help/17171/windows-10-get-to-know-microsoft-edge.

      We hope you continue to discover all there is to love about Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great PC, then tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, this is a PC first, then a tablet. Not as intuative as an IPad, but this is not an IPad. I can do 90% of my "work" on this. For Office, email, media consumption---this is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It For What It Is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Go is small. Good because it is a tablet first...a Windows Tablet that happens to be a full computer. It should not be your only computer. It is small...too small to use all day every day. On the Go, the Go is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface go is fantastic i've had it for a few months now and take it with me evertwhere i go and so much better then a regular tablet! it's a 10" laptop is what it is ! i highly recomend this and well worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok, SLOW WiFi

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of these not too long ago. It is nice that it runs Windows, but had to pay $100 more to get a full version so I could install various software on it (Symantec Enpoint Protection for example). Then found that the WiFi speeds on it are abysmal and somewhat of a know issue now with no resolution. I have a 450Mbps connection at my house, and can check the speed on my laptop and hit about 420-438Mbps, same with phone, the Surface, it maxes about about 115Mbps.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cute gadget. Bought this as a back up device for school but realized it’s too small. It is good for social media & other stuff but not convenient enough for typing papers. Have to return but it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're thinking about the iPad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about the iPad, you've already lost. This is the tablet for PC lovers. If you love media, get this tablet. If you want function and form, get this tablet. If you like a real OS, get this tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy a cheap laptop but decided to go with this one. Can use apps from the app store or run my full computer desktop programs. Have used the pen to fill out pdf forms, saving a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I use it in the pulpit for preaching. It's the same operating system as my laptop, so there was no learning curve. It'll probably wear out before I fill it up. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim F

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit - not Apple but it will do just fine unless you have specific requirements - I'm pleased- wish it had ports to add a headset and a camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pretty new so not much to say. works great but only complaint is for the price i paid this should of came with a keyboard. I bought the keyboard and works awesome. 4 star for not including keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering buying an iPad for an over seas trip I was planning. I bought this instead, and I'm super glad. It is a full windows PC in a tablet size and the battery lasts forever. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device for use at work. So far I have not had any issues with connections to my work system or using it for what I purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my Surface Go. It really does go with me everywhere and I have access to all my microsoft apps and files. So happy I got this little surface instead of a pad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tablet for learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a tablet, and it seems quite simple to operate. Screen is sharp, and easy to see everything. The only difficulty I've had is when using my fingers to move icons or open programs, it seems I have to hit the screen more firmly at times to get results. I did purchase the cover/keyboard for this tablet which contains a touchpad - that made it easier for me to navigate around the screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave some feedback about your Surface Go for the community. We're pleased to hear you decided to get a type cover to go with your new Surface. If you continue to experience some difficulties using the touchscreen of your Surface Go please don't hesitate to reach out to our support team here: https://aka.ms/AA4rbq6.

      Best,

      Heather
      Surface Customer Care Microsoft