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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 822 reviews
  • Rated 5 out of 5 stars

    Great with few limitations

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this little computer. It turned out better than I thought it would be. Minor limitation just don’t expect the performance of a regular size laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and it's components for my granddaughter , she is heading to college this coming fall for graphic design and she tells me that it is perfect and is very happy with it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how your granddaughter is enjoying her Surface Go so far. This is a great tool for students who are needing to take powerful performance on-the-go. We're glad this fit the bill! We're wishing her the best of luck in all her educational endeavors.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form factor is awesome love the size 10” great for portability can’t really do better however I returned it and got the pro 7. The go processor lags. It’s good for surfing the web and that’s about it. Also comes with that version of windows that is locked down only to windows store apps. You can disable it however you really don’t want to install much on this laptop since it can’t really process much. Even with 8 gb ram it’s just to slow with the tablet processor. Spent the extra $200 and get a pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as the Surface Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l loved my Surface Book so when wanting to upgrade my tablet, I decided to go with the Surface Go because it is not only a tablet but also a computer. So glad I did. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old mac and desperately needed a new computer, but i also wanted a tablet. This was the perfect solution! Video and volume quality is great and it's sleek and very responsive!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing to give Surface Go a try! We're delighted to hear that the switch has been a smooth transition so far. We know switching operating systems can seem like a daunting task, which is why we're here to help! Here are some great tips to help you get to know Windows: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.

      We hope you continue to love the incredibly versatile design of Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great, portable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a surprisingly good tablet. Very travel friendly and charging through usb-c is a great feature. You'll need the keyboard though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have purchased an LG product and I couldn't be more satisfied. It provides me with all of the features anyone could want with 6 burners. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2 in 1 computer but you have to use the Windows 10 special software and it wasn’t really for me. I did t want to jailbreak it so I just traded for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked this out because he said it was the best and worth the money and if I had to buy one for someone else it would be the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing tablet for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student and I needed a computer that was mobile and reliable. So far this computer has been everything I needed it to be and more. I would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light, easy to take with you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had a chance to try out all the great things on the Surface GO, but I love it so far. The screen is pretty small, but for the difference in price, it's worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jane,

      We're delighted you're loving your experience with your Surface Go so far! Did you know that with the Surface Go, you can use Windows Hello to securely sign in using facial recognition? Check out how here: https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up.

      We love showing our customers all the great features their devices have to offer. We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Laptop in a Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product. Loving it so far. Complete windows functionality on a handy tablet. Also whenever you need just attach/snap the keyboard can get the feel of a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface Go, runs photoshop and Corel Painter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Surface Go. Pen, Keybord and Accessory Port. It is capable of runnng some high end programs, like Photoshop and Painter. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as a laptop, but not as good as a tablet. Limited apps so I find myself still going to the tablet that I was replacing. Something Windows needs to address.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its battery life is terrible and even though it said it was going to last for another two hours it died within 15 minutes.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for taking the time to reach out. We would love to assist you in maximizing the potential of your Surface Go's battery life, and we recommend checking out this link here: https://aka.ms/AA4r434. We sincerely hope this helps.

      Kindly,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Decent tablet/computer if it must be Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We generally use Chromebooks, but needed a Windows device for some particular software. We still prefer the Chrome devices but this does what we needed it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Tablet/Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great little tablet/computer. Nice that it runs on windows. You can do about anything you want with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a number of months now. I like it quite well. It could have a little more "umph", but I think it is adequate for my needs. I love the form factor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do - wish it had a bit more flexibility / memory options - & although switching out of S mode is pretty easy - switching back is not !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet+laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. I use it as both tablet and laptop. Overheating could be a issue if you are touching the back.

    I would recommend this to a friend