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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 822 reviews
  • Rated 4 out of 5 stars

    Great compact computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact computer that has everything you need for everyday use. Keyboard does have so down factors. Just don’t buy geek squad. It’s a waste of money and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XMAS GIFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiance as a Xmas Gift, so far she loves it so if she's happy and likes it, I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go is awesome !!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Surface Go !!!! Microsoft has a winner here as it's an excellent tablet that is easy to use on the go !!!!! Set up is extremely easy.....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're pleased to hear you're loving your new Surface Go! With the easy portability and two-in-one possibilities, Surface Go can keep up with you no matter where you're working. If you ever want to add another layer to your Surface experience, check out how Surface Pen can add to your device here: https://www.bestbuy.com/site/microsoft-surface-pen-platinum/5859012.p?skuId=5859012.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    My favorite laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I’ve purchased and will swear by the surface. I’ve owned multiple computers and the surface is my favorite by far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about this tablet. The only thing I have a problem with is how small the keyboard is compared to the ones I am used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am undecided on this device. It is small and light but not sure about its use case. I think the screen is too small for all but reading and my iPad Kindle app is better for that. You can use for web browsing but many web pages need more real estate on the screen to display content. If you don't make font larger then it's hard to read. I have a Surface Book2 which I love. But for a light, easy to carry device, I am beginning to think the Surface Pro makes more sense.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for providing us with your honest feedback. We're always striving to innovate our devices to suite our customers preferences. We're glad that you decided to give the Surface Go a try. We're always excited to hear from a longtime Surface fan like yourself!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Surface, I'm still getting information put in, but I would highly recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still exploring and learning so may rate higher in the weeks to come. Right now, no complaints: user friendly and functioning exactly how I need it to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you're loving your Surface Go so far! We'd like you to know we're always happy to help you get to know your device a bit more. Here is a complete list of all the great features the Surface Go has to offer: https://support.microsoft.com/en-us/help/4344921.

      We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    works fine for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft surface go 10 inch works well. It should come with a USB c adapter to USB. The keyboard is extra and not included in the base price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for personal use not for business. It does what I bought it for. I use it mostly for streaming on line and it works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, dependable, cost efficient. For a tablet that will be exposed to different weather conditions, this tablet was definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Go was my first windows; my entire household is Apple. And I can honestly say that I love it. Great price for a great device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chase,

      We're thrilled to hear you decided to bring home Surface Go! Since you're new to Surface we highly recommend downloading the Surface App, which can help you get to know your device and all the different ways it can help you work your best. You can learn more about the app and how to download here: https://aka.ms/AA4rbrj.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Switched From Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been a mac/apple user from the beginning. So glad I finally made the switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. sleek and responsive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the surface. However it loses a start because of the cost, and Best Buy doesn't carry much else for a windows tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for browsing and pretty much anything you use your PC besides gaming. I recommend the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent windows 10 tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Go - 10" Touch-Screen - Intel Pentium Gold - 8GB Memory - 128GB Storage is a great mid-level laptop for personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was not good after the first week . Started to need it to charge it every 3 hours

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hani,

      Thanks for reaching out about your recent experience with Surface Go. We're sorry to hear you're having some difficulties with your battery life, and we highly recommend checking out this link here: https://aka.ms/AA4r434.

      We sincerely hope that helps!

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing I use it for drawing but it has other functions on it that are good too...great for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more as a small computer. It is everything I could ask for and more. It is as powerful as the HP workstation I have at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an affordable price. I already have the surface pro and this works just as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for being a loyal Surface fan! We're delighted to hear you're loving your Surface Go so far. This is an ultra portable alternative to the Surface Pro, which is perfect for taking productivity with you wherever you go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft