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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 822 reviews
  • Rated 4 out of 5 stars

    Versatile but dated machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when I got it, but became dated fast. Don’t buy in 2021

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop tablet hybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use in laptop mode but can also use for ebooks and Netflix when traveling. Compliments my work laptop well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots fast. Dovetails with my personal and work activities. App store weak. Occasionally hangs up for a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who loves drawing. This is perfect and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fit the role

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just good to fit the use situation with better specs and lighter will be better and can simple replace laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WINDOWS ONLY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANT DOWNLOAD FACEBOOK OR SOME GAMES BUT I LOVE THIS LITTLE GEM. I CAN SYNC TO MY BIGGER LAPTOP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a tablet for school to work as a PC and this tablet has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for school and crafting and she loves it. It meets all our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for basic use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Surface Go's are great little computers, slightly sluggish at times though. Great for basic use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Stephen,

      Thanks for the feedback! We're glad to hear you're enjoying your new Surface Go. To help with the performance of your Surface, we recommend checking out this link here: https://aka.ms/AA4rbqi.

      Hope that helps!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Microsoft - Surface Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Go - 10" Touch-Screen - Intel Pentium Gold - 8GB Memory - 128GB Storage - Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tablet especilly with the keyboard cover. Great for vacations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little small but when paired with a pen and keyboard it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surface Tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface is a great Windows application for tablet which we will be using often in our business world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for the type of product it is. Just not used to the type of keyboard. Had some trouble typing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're glad that you're impressed with the top-notch quality we are proud to provide to our customers. If you're looking for a larger keyboard set-up while at home or in the office, you might enjoy the Surface Keyboard, which you can find at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-keyboard-silver/5663301.p?skuId=5663301.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great substitute for a full blown lap top with most of the same features. Perfect for daily use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mario,

      Thanks for sharing your review! We're so happy to hear you're enjoying your Surface Go in your day-to-day. If you ever run into trouble and are in need of assistance, our support team is always available to help here: https://aka.ms/AA4rbrl.

      Best regards,

      Sharmaine
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet for our operators to utilize for purchasing and inventory. Compatible with our software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc for beginnners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface go is a great computer for emails and surfing the web. Cost works good for those on a budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Outlook but Poor Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Surface Pro 4 and was happy with it so bought this one for my girlfriend. The performance was very slow and sluggish from the start and even though it worked for her because she only watches movies, replies to emails and browses, I saw it was slow even when she was just running word or excel in office 365.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great surface pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. nice upgrade for someone who just uses a regular tablet. im able to do more on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I had upgraded to this Microsoft Surface go because I wanted more memory

    I would recommend this to a friend