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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 822 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far with the program I’m running on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband who has to travel a lot for work. He loves it and the sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good portable unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, could be better if used a stronger processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She seems to like it. She complains that apps aren't intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I expected, this is a great product and it really gets the job done right

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Richard,

      Thanks for the shout-out! We're delighted Surface Go has exceeded your expectations. We hope you continue to discover all there is to love about this small but mighty machine!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible for home office and work site environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to use with Windows 10 and Office products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage daughter wanted this for her birthday. She loves drawing with the pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything I wanted. pen is why I bought this one. get the extra memory upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person it was purchased for likes it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attorney

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Office 365 products. Signing documents is manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this and loves it. Best buy is great for price mtching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to replace her cracked iPad. She loves it. Now I want one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my niece and she loves it. Best gift ever!!!! 100% recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the use of this would ever be. The performance is horrible, the screen is low end, and battery is at best 5 hours. I purchased because I travel all the time, and I was hoping this could be a small laptop replacement to do quick demos, connect to projectors to show PowerPoints, etc. No way, too slow, poor battery. I own a Surface Book2, Surface Laptop and a Surface Pro 6, and am writing this on an iPad Pro 12”. So I am not a Surface hater ... I love the Surface line. This original Surface Go was just an ill-conceived dud. At a minimum, the Go needs to compete on the performance and battery of an iPad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We definitely satisfied with the surface Go. Always happy with a touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job at hybrid PC/tablet, great color & sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my sons 1st coding class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been good. Sill trying to figure out the parental controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for someone who is on the go. Best investment I've made in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, solid machine. Enjoy it very much. Good price.

    I would recommend this to a friend