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Customer Ratings & Reviews

Your price for this item is $494.99
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Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 822 reviews
  • Rated 5 out of 5 stars

    Great for home business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Surface Go is great for your home/small business use.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality price is not the best I recommend a cheaper and better quality laptop since you have to buy everything separately and when you buy it everything comes out at the price of a much more expensive laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect lil 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this device for everything and the battery life is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well of course they love it. They use it almost daily since given

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Travel Surface EVER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit, I am a total Surface junkie having previously owned the Surface 3, Surface Pro 3 and currently the Surface Pro. When this came out, I knew I would have to get it! I used my Surface 3 for travel but found it just a bit too laggy for my tastes and my son needed something portable for work so I gave it to him and replaced it with an 11" Lenova Yoga 710 with i5 and 8 gigs of ram. I was just waiting for Surface to up their game in the 10 inch arena. When I saw the GO, I knew I had to have it. I was a little worried about the processor, but after reading a few reviews that said it was faster than the Surface 3 I decided to grab one. I am glad I did. Right out of the box I was in love! I ran the updates which took about half an hour or so then immediately got it out of S mode - easy peasy! I have only had this for 2 days, but have spent quite a bit of time on it, setting it up with my programs and watching Netflix. I have to admit, it is not as quick as my Surface Pro or even the Lenovo, but it is not a huge difference and the pluses definitely outnumber the minuses. PROS: *Looks amazing! *Size - this baby is extremely portable *Relatively quick and responsive *Keyboard is well proportioned for an easy transition to smaller keyboard *Track pad is larger than expected and works very well (although I usually use the surface mouse) *Screen is very sharp and clear in spite of low resolution *Speakers seem better than my Surface Pro 4 *Firefox, my browser of choice, runs well on this (Sorry, not a fan of Edge) *It can charge with either the proprietary charger, or you can charge through the USB C Port (We travel a lot and I love that I will be able to charge with my phone charger on trips where I don't want to bring a lot of stuff along! Bringing just one charger for all my electronics is HUGE!) CONS: *It can be a bit more "sluggish" than more powerful computers if you have several things going on *So far all my games play just fine, but I am guessing higher end games probably won't play well. In short, if you are looking for a fully functional on the go computer/tablet - this is a great choice! It is replacing my Lenovo Yoga and Galaxy Tab s3 tablet so I will only be bringing one device instead of 2 on trips. My greatest hope is that the Surface Go 2 will come with i5 and 264 gigs of ram - I would grab that up in a hurry! Microsoft, are you listening? ;)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jennifer,

      Thanks for being a loyal Surface fan! We always appreciate listening to our customers valuable feedback, especially when they take the time to write such an incredibly detailed review! We're delighted you're loving the ultra portable design of the Surface Go. If you ever find that your Surface Go is running slower, we have some great tips and tricks to help you optimize your device. Find out more here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      We hope you continue to love all the Surface Go has to offer!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great artist laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great beginning laptop for my daughter who loves to draw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surface

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Surface. It is very easy for traveling and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than the reviews say!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1 page mini review here: http://swl-ute.com/surface_go.htm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Using it for numerous tasks. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably need a few lessons to learn more about how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for school and it is very convenient ti use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to use. Perfect for my son to use at school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, the OS is seen less and looks beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made during these hard times. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to replace my computer but it is lacking in the speed and multitasking ability very much if you open too many tabs on the browser it will start closing things due to the lack of processing speed. Good for single use or a media streaming device but that’s about it

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We appreciate you taking the time to write a review. We are sorry to hear about your experience with Surface Go. Let’s have you look through some of these options for what to do if your Surface device is running slow: https://support.microsoft.com/en-us/help/4023507.

      Best,

      Rachel
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my wife. I can't put it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a full 1920 x 1080 screen. Love everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift for 8th grade graduation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality and performance. Perfect for High School

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing small "tabletop"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for anyone who is looking for a laptop replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth, Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to get around, for me, than my Apple iPad.

    I would recommend this to a friend