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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 822 reviews
  • Rated 5 out of 5 stars

    Excelente mobile tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente mobile tablet 2 in one. Love it.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my classes. I love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. she hasn't opened it yet. Can't wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sirface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for first time user, battery last a good time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for my niece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for her and school. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great size with an incredible memory capacity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tablet and computer.. compact enough for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR SCHOOL WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY GRANDAUGHTER LOVE THE PORTABILITY AND FLEXIBILITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 14yr old niece. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me keep track and on top of my school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extatic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my daughter as a Xmas gift .. she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need it to do and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Overall build quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item! I definitely would refer to friend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had time to give a good review as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love my Microsoft computer so easy to use!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait to learn to use all features. My new toy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you're loving your new Surface Go! We know you're excited to get to know your device as soon as possible, so we have compiled a great resource for you to discover all the great features the Surface Go has to offer. Check them out here: https://support.microsoft.com/en-us/help/4344921.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 2 out of 5 stars

    Do not like

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONS: It's slow. Buffers frequently. Slow downloading. Acts "catchy"-i.e. when using the 10 second forwarding or going backwards in a video. Does not do this smoothly. Short charger cord with huge heavy plug. I use a 2ft extension cord but where they connect has to be held together with a band and that connection is heavy. Charger cord is held in to the computer by a weak magnet. It disconnects easily. Touch screen does not work with ease. PROS: Touchpad is easy to use(keyboard). Rt and Lt click buttons are easy to use. Good resolution. There might be more pros. Bottom line, it's not a good laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.. I guess.. wish i would have gotten something

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a full windows computer, which is cool.. except that the experience on a tablet is not that great. The speakers have a terrible vibration when watching things... If I could do over I would get something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too confusing for a technophobe. Needs keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Go is too expensive to use as a replacement tablet but without the keyboard, costing another $100 extra, was not user friendly enough to replace my laptop. I returned it after 4 days of trying to master it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for taking the time to reach out. We're sorry to hear that you didn't find Surface Go to be the perfect fit. Your feedback is important to us, and we'll be sure to send your thoughts up to our team. In the future, our support team is always happy to help you get to know your new devices. Please always feel free to reach out regarding any of your Microsoft products here: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Surface Customer Care Microsoft