Customer Ratings & Reviews
- Model:
- MCZ-00001
- |
- SKU:
- 6261397
Customer reviews
Rating 4.5 out of 5 stars with 822 reviews
(822 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Durability4.9
Rating 4.9 out of 5 stars
- Display5.0
Rating 5.0 out of 5 stars
Customers are saying
Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Frustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MSFT junk. Why do they have to make it so difficult? I bought this to use Surface Windows and my PC, and iPad. It is slow, and difficult to transfer files between PC and Surface. Useless. I plug an Android or iPad into my PC and it prompts me to transfer files. Meanwhile, the Surface is not even recognized. The "touch screen" takes a lot of touch. I will return it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience with us. We're sorry you're experiencing some difficulties with getting to know your new Surface device. We'd like to chime in to offer you some specialized care. To accept this care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number we have created on your behalf: 1901167940200.
We are eager to hear from you soon.
Kindly,
Jessica
Surface Customer Care
.
Rated 1 out of 5 stars
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow not the best for the money save your money I regret buying this junk
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're disappointed with the speed of your Surface Go. We have some tips and tricks that might help you make your Surface Go run faster here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.
If you should still be experiencing difficulties, our support team is always happy to help you get back up-and-running with your device! Feel free to contact them here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care











