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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.00

Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-822 of 822 reviews
  • Rated 1 out of 5 stars

    Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSFT junk. Why do they have to make it so difficult? I bought this to use Surface Windows and my PC, and iPad. It is slow, and difficult to transfer files between PC and Surface. Useless. I plug an Android or iPad into my PC and it prompts me to transfer files. Meanwhile, the Surface is not even recognized. The "touch screen" takes a lot of touch. I will return it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with us. We're sorry you're experiencing some difficulties with getting to know your new Surface device. We'd like to chime in to offer you some specialized care. To accept this care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number we have created on your behalf: 1901167940200.

      We are eager to hear from you soon.

      Kindly,

      Jessica
      Surface Customer Care
      . Microsoft

  • Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow not the best for the money save your money I regret buying this junk

    No, I would not recommend this to a friend