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Customer Ratings & Reviews

Your price for this item is $439.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 326 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Go 3's ease of use, convenient size, and impressive screen quality. Many appreciate its lightweight design and solid performance for everyday tasks. However, some users express concerns regarding the battery life and limited storage capacity. The price point and potential operating system limitations were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 326 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Surface Go 3 + Windows 11= Good Tablet Experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Go 3 with the just released new Windows 11 make a surprisingly good team and add up to pretty good tablet overall. Note that the Go 3 is using Windows 11 in “S mode” which only allows the use of apps obtained from the Microsoft Store, so if you will need other apps you must switch to Windows 11 Home (or Windows 11 Pro at extra cost.) I plan to leave the Go in S mode, but the option will be available if my plans change. My initial impressions of the Go 3 are that it is a well made device and it arrived in perfect condition with no physical flaws that I can find. I like the size, weight and overall feel of the device. It powered on quickly and arrived with a 50% charge, and of course downloaded the latest updates and the initial set up was easy. In my use, which consists of web browsing, video watching, listening to music, browsing through my photos and other basic tasks I got about 5 hours of screen on time, with about 30 hours of stand-by (which caused a minimal power drain) before the device powered off. This is a below average battery life in my opinion, and is this device’s major drawback. Charge time from zero to full charge was about 2 1/2 hours using the included Microsoft Connect charger. The Go 3 is capable of charging via the USB C port, and I used a 45 watt charger and got a full charge in just over 2 hours. A zero to 50% charge took about 70 min versus 40 min with USB C charger. I would rate the screen as very good. It is bright, crisp and has good viewing angles. The dual front-firing speakers are very good as well. The inclusion of a headphone jack and Micro SD card slot, which are rapidly disappearing in most devices, is very much appreciated. As for general performance, the Go 3 is good, but slightly laggy, and jittery when browsing photos, or websites with a lot of photo content. I am not a gamer so I can’t really comment on that aspect. In summary I like the Surface Go 3 quite a lot and I think it is a capable tablet. If you are looking for a device to replace a laptop, I would recommend looking at the Surface Pro model, but if you want a good tablet experience, the Surface Go 3 is a fine choice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We appreciate you taking the time to tell us your thoughts. It’s great to hear that it’s working well for you. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Absolute Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet because I wanted the size and I wanted Windows 11. The product is half at best! - It runs Windows S by default and cautions you from converting to full Windows 11. You must do this because the Windows S store has no apps you want. - The pen technology that should be the main source of input only works on one app and the Edge browser, your main app, isn't one of them. - The onscreen keyboard refuses to launch not matter how many times I mash the button. - Cortana refuse to launch no matter how many times you smash that button. - The hardware is under powered as I can count to 5 before an app will open. What does work, which I can only name one app that does, works well. The potential is there but Microsoft should ashamed they ever released this garbage device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More than a tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister got this for herself. She said she needed someone more like a laptop but not really one. She hase used mine cause I have the first version of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love combination of computer and tablet. Able to bring it every I go if necessary. Easy to use and Battery life is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it's the best tablet to buy this year. It has the best value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little tablet that I bought for work. Handles all the software I use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Doesn’t play well with Apple

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates ok, battery life doesn’t match up with the advertising, doesn’t interface at all with iPhone, very few apps to choose from. Planning to trade it in. Would not recommend to anyone with Apple products, or that wants to use apps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    It should cost $50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s terrible. For the price of $499 it is working as slow as fire tablet for $50. Sound is not loud and clear. Display is okay for price. It’s getting very hot, charging is very slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift for a teen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my daughter i just know she’s going to love it. Cant wait until she open it on Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as designed, used on a quilting machine and runs as intended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as a tablet. Looking to buy keyboard for better use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad news surface pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface on April 6, 2023 and had to return it to Geek Squad for repair on May 31, 2023. The processor has failed-very disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to use for work, he loves it. It up loads faster then his old one that he had. The colors are AWSOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SurfaceGo3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful with first device. Upgrading to this one has worked out great for my son with classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface. They are very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    steal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase. Bought as an upgrade to the original surface go. Works great. Deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. decent priced will buy again open box jyst means someone returned it. it’s certified new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Open Box if possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price open box. Works just like new. Not USB-C however. Has its own proprietary charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel tablet, was able to manage email and watch movies on the plane. Good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! It isnt a computer. Just simply a tablet. But its perfect for our needs.

    I would recommend this to a friend