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  • Front. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 1. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 10. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 11. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 12. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 13. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 14. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 15. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 16. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 17. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Alt View 18. Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation).
  • Microsoft Surface Laptop video 0 minutes 30 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Laptop 13.5" Touchscreen video 0 minutes 54 seconds

Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Burgundy

Model:
DAG-00005
SKU:
5855910
Highly rated by customers for:
Your price for this item is $1,234.99
Clearance
The comparable value price is $1,299.00

Customer reviews

Rating 4.7 out of 5 stars with 999 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Surface Laptop's lightweight design, responsive touchscreen, and ease of use as significant advantages. Positive feedback also highlights its impressive battery life and performance capabilities, along with its sleek aesthetic. However, some users express concerns about the limited number of USB ports and the price point. A few customers also mention limitations related to the operating system and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 999 reviews
  • Pros mentioned:
    Weight

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for that price. Very thin and handy..

    I would recommend this to a friend

  • Great laptop for small businesses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to accomplish everything I need! Great Buy!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Teenage daughter and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great Laptop, Speed I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Laptop, with enough speed for my need.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Revolutionized my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a game changer for my day to day.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Expensive for configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and compared dell, hp, and Microsoft, for better bang for your buck go with hp x360. I changed and I am happy and with a better configuration.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, easy to use, great for home or work use.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, great graphics. The only reason I don't give it 5 stars is it came with Windows 10S. 10S is terrible. It does not allow the user to install ANY software that is not MS or purchased from the MS store. And that includes Quicken, which I use every day. I had to upgrade to Windows 10 Pro before I could load it. Beware Windows 10S. Get a model that already has Pro on it or plan to spend some extra money to purchase Pro if you purchase a 10 S machine.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimbo,

      Thanks for taking the time to write this review and highlighting a key difference in Windows 10S and Windows 10 Pro. Windows 10 S is a specific configuration of Windows 10 Pro that’s streamlined for security and performance. By exclusively using apps from the Microsoft Store and browsing safely with Microsoft Edge, Windows 10 S keeps you running fast and more secure day in and day out. Windows 10 Pro will allow you the ability to download third party software at your discretion. Glad you were able to find the right OS for your needs.

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Awesome little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who’s in college. He says it’s great for his school work but not for games.

    This review is from Microsoft - Surface Laptop – 13.5” Touch Screen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive - Graphite Gold

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Deb,

      He is right! The Surface Laptop is not meant for heavy gaming, but it will be able to keep up nicely with him at school. Thanks for leaving this review. We are thrilled you chose the Surface Laptop to assist your son in his studies.

      Take care,
      Amanda
      Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice well built computer. However the quality comes at a cost / this is expensive, over $1K

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Bought for grandson college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He seems to be completely satisfied, does what he needs and should be good for whole 4 years

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • OK laptop but there's better for the same price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this thing has good specs. I guess performance is decent but for the price you're better off going with a Lenovo Yoga 720 or something like that. You'll also HATE the cloth covered keyboard. Will be impossible to clean.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you feel this way about the Surface Laptop and did not like the premium Alcantara material. We'll pass this feedback along to our team, and are here if you'd like to continue this conversation.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Surface laptop does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface tablets and laptops. They are lightweight and perform well. The colors are very good as well. I have had the tablet for 19 months and never had a problem. My daughter has the laptop for school and microsoft support is excellent when you need it.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Best laptop ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous to this I had purchase a LENOVO Yoga which I returned after nearly a year due to battery failures that weren't repaired after 3 attempts. I then purchased this SURFACE laptop and think it's the best. Had it for about 2 months now and appreciate it more all the time.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that the Surface Laptop has been a weight off your shoulders! It sounds like it's been an incredibly seamless and simple process for you; which is how it should be. Thanks for taking the time to tell us about your Surface story-- we've made sure to share it with our team.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    SLIM AND CONFORTABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cons : gets heated quickly, pro : slim in size and light weight and good looking

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend

  • Perfect general use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been an amazing purchase thus far. I bought it to take to college and I've been working with it to get used to it; it's very easy to use, has a lot of functionality (trackpad works well, face sign-in works well), and is built very solid for how thin it is.

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Excellent laptop but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a light and versatile laptop, however the docking station is not very reliable

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It would be even better with a few more USB ports and USB-C

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB Solid State Drive (First Generation) - Cobalt Blue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josh,

      Thanks for sharing your feedback with the community. We're glad you're enjoying Surface Laptop so far. If you're looking to add additional ports, you may be interested in the Surface Dock, which comes equipped with 4 additional USB 3.0 ports, a Gigabit Ethernet port, 2 mini display ports, and an audio output. Check it out at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910. Microsoft

  • Pros mentioned:
    Touchscreen

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the model and the size of this laptop. It has a touch-screen so that a plus!

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend

  • Great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It´s a great notebook comparing with previos Surface ones I´ve got

    This review is from Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 8GB Memory – 256GB SSD (First Generation) - Platinum

    I would recommend this to a friend
Page 36, Showing 701-720 of 999 reviews
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