Customers praise the Surface Laptop 2 for its lightweight and portable design, excellent performance, and ease of use. Many appreciate its sleek aesthetics and powerful capabilities, finding it a great balance of portability and functionality. The ample RAM and long battery life are also frequently highlighted as positive aspects. While some comments mention the size as ideal for travel, there were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Design, Performance
Rated 5 out of 5 stars
Almost there
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The surface laptop 2 is an amazing laptop all together. To be quite honest, don't upgrade to the i7 model thinking you'll get that much more performance out of it. This model is great if you need more storage and RAM. The i7 was a nice, but expensive inclusion and it shows with the laptop's price tag. To be honest, the base model will be great for most people, but if you need that extra kick out of the CPU, and a few more gigs of RAM, this is a great option if you don't mind the price that comes with. The design is amazing, the fabric is durable and feels nice (even with my sweaty palms). The only major problem that I have with this laptop is input options. My old laptop had one USB-C port which is better than the 3 ports you get on this laptop, but no laptop is perfect and this is one of the trade offs. Aside from that, this laptop is perfect and it has a design to match. Major recommendation to most people looking for a new laptop. [[[Beware: this is my second model because the first one's track pad broke not even a week into owning it]]] Other than the terrible ports (with 2018 standards) I don't see anything wrong with this.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Burgundy
I would recommend this to a friend
Pros mentioned:
Design, Performance
Rated 5 out of 5 stars
A+
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, the Surface Laptop 2 is an excellent laptop computer, just like last year’s version. It works well, does everything that you expect a laptop to do without any weird compromises or gotchas, and looks nice to boot. It’s easy to see this being the default laptop choice for Windows customers and even those who have been longing for Apple to update the MacBook Air and aren’t happy with Apple’s other MacBook options. Microsoft’s Surface Laptop 2 is, from top to bottom, a worthy sequel to the original device. This new model vastly improves the laptop’s power profile and, while it doesn't include tangible design changes, it ultimately achieves the most pure Windows 10 experience on a laptop.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Surface is quality meeting design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Surface device, the first being the original Surface Book. When that started dying on me, I went in for a replacement, and after considering how much I actually didn't use the detachable screen (it looked cool because I use Photoshop, but it becomes complicated when your external HD has to stay attached to the lower half), I went for this laptop. It's very pretty to look at, and just slim enough to be light in a purse or bag, but still feel sturdy. Thanks to the 16GB RAM and the processor, it runs my Adobe programs like they're nothing (and occasionally a Steam game!). I've had it for a while now and it hasn't gone down in speed or quality since. Looking forward to purchasing my next Surface product already!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop that renews my faith in laptops
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has renewed my faith in laptops. Surface Laptop 2 shows that you can have power and capability in a laptop without it being a 15lb chunk.
The screen display is beautiful despite having an odd size to it. Power and battery life holds up well though I am disappointed in the cable. I understand the purpose of a safe to break away magnetic power connection but it comes off too easily at times. The weight of the cable itself can be enough to pull it away.
The part that takes away a star for me is the ports. 1 USB and 1 minidisplay. If this laptop had usb-c it would have been top notch.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for choosing to give the Surface Laptop 2 a try! We believe that the battery life and performance truly make it a one of a kind experience. For extra ports Microsoft has a Surface Dock that can transform your Surface Laptop 2 into a powerful desktop computer. Our partners at Best Buy have one here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
Best,
Heather Surface Customer Care
Pros mentioned:
Ease of use, Speed, Weight
Rated 5 out of 5 stars
Love my new laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s lightweight and perfect size for travel. Easy to use, fast and quality is Amazing!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Pros mentioned:
Design, Ease of use, Performance
Rated 5 out of 5 stars
Top tier
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek design, considerable lightweight and thin device, surprising experience performance wise. I was having a hard time whether to purchase this design over MacBook Pro though but I guess money well spent
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
SO Far Really enjoying the speed and feel
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lite weight, fast, sleek and keys are really cush. My only fear is that the casing is a little slippery that I feel I really need to hold it tight when I walk in fear of dropping it. Love the new Laptop
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great Laptop Bag
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This sixth generation Surface computer line has all been updated to Intel's eighth generation Kaby Lake R Core-i5 and Core-i7 CPUs. It is available with either 8 or 16GB of RAM, 128, 256, 512 or 1TB of Solid State Storage, and business or consumer models. Business models are pre-installed with Windows 10 Pro while Consumer SKUs are pre-installed with Windows 10 Home.
The port configuration on the Surface Pro 6 remains the same as previous generations with one USB 3.0 type-A port, one Mini DisplayPort, a 3.5mm headphone jack, and a microSD card reader. Unlike the Surface Go, USB-C is not present on the Surface Pro 6. The optional Surface Type Cover attaches to a magnetic pin port at the bottom of the device which is identical physically to the previous Surface Pro model.
The Surface Pro 6 features a 12.3 inch Pixelsense display with a resolution of 2736x1824. Unlike its predecessors, that used Sharp sourced displays, the Surface Pro 6 display is made by LG.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Rated 4 out of 5 stars
Good PC
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perhaps a little overpriced but served as a good PC with long battery life for an average student. I would not recommend if your intentions are to the game as it will overheat and slow very quickly.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Performance, Weight
Rated 5 out of 5 stars
Love my Surface!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my surface laptop! It's been a great investment and is quick, reliable, and lightweight.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Surface Laptop performs GREAT!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Surface Laptop performs great. This is so fast running CAD programs. Best I've ever had!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop and easy to use kindly very valuable I used it easier than that before very faster all what I wanted in any laptop included I am very proud
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Super Reliable!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my go to for all computers!! It’s light looks great and is fast!! Only issue is that the black ones don’t come in 1TB?!?! Come on Microsoft!!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works as advertised
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A bit pricey for what it is, but works like a charm. Thin and portable.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best Surface Laptop
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good buy for a 16 Gb ram and smooth use with the softwares
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Great laptop; just the right size
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price; light weight; perfect size for travel; fast delivery.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Burgundy
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great battery life
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very flexible and versatile, plenty of power, compact and light
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Love this laptop!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, light, sleek, looks and works great! Got the matching Microsoft docking station, matching wireless mouse, and two 32inch curved ultra 4k samsung monitors to go with it. I work from home 3 days a week and am running some heavy data processes so this setup is a must. Totally recommend for any work from home IT ppl out there!
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Burgundy
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Never thought I would love it this much
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thoroughly researched different laptops for work and landed on this one. The technical specs should let u know it gets the job done. Beyond that, the fact that typing on it feels so effortless, and that it’s so light and easy to handle, makes it without question, the laptop to get. I seriously love it.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum
I would recommend this to a friend
Rated 5 out of 5 stars
Like the hinged setup
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice version of the surface if you don't have a hard desktop that the pro model need when using the keyboard. The only thing about this model is it comes with Windows 10 Home so you will need to purchase a copy of Windows 10 Pro if need this to work on a company network.
This review is from Microsoft - Surface Laptop 2 - 13.5" Touch-Screen - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum