Customer Ratings & Reviews
- Model:
- LQQ-00038
- SKU:
- 6298034
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers value the Surface Laptop 2's performance, light weight, and ease of use for everyday tasks. Its sleek design and long battery life are also frequently praised. While most experiences are positive, some users have reported issues with the touchpad. Overall, the laptop receives high marks for its combination of power and portability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 2016 Surface Pro 4 with this Laptop and I am very happy with my purchase. The performance is amazing. Especially the face recognition is much faster and works even in dark and I just cannot be more happier. The only thing I wish it has more was better speakers and one more USB port. Additionally I wish MS comes up with model that has smaller storage but better RAMs
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to leave a review for Surface Laptop 2! We're thrilled to hear that you've been impressed with the overall performance of your Surface, as well as the unique Windows Hello feature!
If you're looking for more port options for your Surface Laptop 2, Surface Dock can add multiple display and USB ports to you Surface, transforming your laptop experience into a desktop one. To learn more about Surface Dock, our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-surface-dock-black/4561910.p?skuId=4561910.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Ease of use, Weight
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for classes, easy to use. Lightweight to carry
No, I would not recommend this to a friend - Pros mentioned:Design, Processor speed
Great laptop for work and travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with the slim design and quick processing speeds!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight Easy to set up Perfect for what I needed
I would recommend this to a friend - Pros mentioned:Design
Overheats when charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast computer and sleek design, but was disappointed to see that while charging (on standby or running normally) the base of the laptop gets very hot. It's not just the a normal warm feeling, it gets so hot it's hard to handle unless I unplug it and let it cool off.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for reaching out. What you've described is not what we've come to expect from our devices, and we encourage you to reach out to our support team here: https://aka.ms/AA4rbq6, to decide on the best possible next step for your Surface Laptop 2.
We hope to hear from you soon!
Kindly,
Heather
Surface Customer Care
- Pros mentioned:Processor speed
Good laptop but can be improved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop has good features such as graphics and speed compared to other laptops with similar specs. But unlike other laptops with similar specs, it doesn't bend into a tablet. The charging feature is cool, a magnetic clasp, but unlike other comparable laptops, the laptop charger isn't compatible with usb-c. For example, my phone can be charged with the Dell charger, but not with the surface.
No, I would not recommend this to a friend Great Laptop for Students
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a sophomore and college and this is a great laptop I use everyday. With it's long battery life and it comfortable keyboard, this makes it a great laptop to use all day long.
I would recommend this to a friend- Pros mentioned:Weight
Very nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surface laptop 2 is light weight, has a responsive touch screen and a comfortable keyboard. The solid state drive is fast. I like it!
I would recommend this to a friend - Pros mentioned:Processor speed
Excellent Business Student Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd recommend this computer for anyone who is running databases. This computer is fast, easy to use, and great keyboard. This is all coming from a Mac user. If you need a PC I'd recommend this over all others!
I would recommend this to a friend Value for money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty decent all in one printer for a very cheap price. The printing quality is good, setup was not difficult and I did not find anything to complain about. Overall, I am satisfied.
I would recommend this to a friend- Pros mentioned:Weight
Best Windows Alternative to Mac book air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really light weight, barely feel it when it's in the briefcase and really easy to carry it around both when opened and closed.
I would recommend this to a friend - Pros mentioned:Weight
fantastic, lightweight, fast and versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this computer has overblown my expectations it is lightweight, compact, versatile and still remains one piece just like that laptop i wanted. this really is an ULTRAbook.
I would recommend this to a friend - Pros mentioned:Processor speed
Great touch screen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the touch screen! Fast and reliable I was getting a MacBook,but I decided to try this surface and I got more for the money. Great choice!
I would recommend this to a friend - Pros mentioned:Weight
Great laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has exceeded my expectations. I love the touchscreen option, light weight, and processing speed. It's a real game changer for me.
I would recommend this to a friend - Pros mentioned:Performance
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am so in love with my laptop! I have had no issues at all and everything runs so well. I couldn't be happier with this purchase!
I would recommend this to a friend - Pros mentioned:Processor speed
Powerful work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for work and it works great. I haven't had any issues so far running any programs, and it hasn't been slow at all.
I would recommend this to a friend - Pros mentioned:Ease of use
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this for work I looked at A lot of computers and decided this one was the best and so far I’m happy with my choice I made
I would recommend this to a friend - Pros mentioned:Weight
Great quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is lightweight, has no lag time and is the perfect size for those that need a bigger screen without being bulky.
I would recommend this to a friend Great laptop!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! Very ergonomic and great keyboard. All the firmware was buggy and out of date and the IT man at my office had to update all of it which was suboptimal. This is why I didn’t give 5 stars.
I would recommend this to a friend- Pros mentioned:Performance
Very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very durable laptop. I've used many in the past. This is very comparable to higher end ones I've bought before.
I would recommend this to a friend