Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $222.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 257 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5 for its touch screen, long battery life, fast performance, portability, and light weight. They appreciate the beautiful and responsive touch screen, the ability to last a whole day on a single charge, and the speedy performance that allows for smooth multitasking. The laptop's portability and light weight make it easy to carry around, making it a great choice for students and professionals on the go.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 257 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value and performance!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased. Microsoft Surface laptop, after reviewing several options at the store. The PC/laptop area was easy to navigate and we were able to browse and easily determine what we were and weren't looking for. There were several options for us to choose from and we ultimately went with the MS Surface. The laptop works fantastically and we love the touchscreen capability. It has a slim design without feeling flimsy (at all)! Thanks for making the entire selection quick and easy, and for great products in the store!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Perfect personal laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, easy set up, long battery life. The surface pro is exactly what I needed for a personal home computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Surface Laptop 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and function. Lightweight and charges quickly. Battery lasts a while too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hands Down Best Laptop Available! 10 out of 10!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've purchased! Perfect size for travel and for my office. Super fast processor, automatic updates to keep everything running smoothly. I have already recommended this laptop to my friends and clients! 10 out of 10!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    All about the keyboard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface laptop. It's fast but sleek and light which is perfect for me since I have issues with carpal tunnel. My favorite part is the keyboard though. No more metallic feelings under your hands, just smooth, soft material. It makes the entire expereiecne so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 13.5 inch, lightweight, practical. It's a reliable, mult-purpose laptop. I do a lot of report writing, use academic apps e.g., Canvas, and presentation apps, etc., e.g., Prezi, Powerpoint, and online meetings. Good for basic daily use for me. Great for the price. Battery life is okay, average of 6 hours. I got the 256.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Windows Laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this computer! I bought it for school because my Mac gave up on me and had to start completely over. It’s safe to say this was easy to use and the speed is great, along with the size, perfect for a desk and for a backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Microsoft Laptop 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of windows surface is very portable and easy to take on the go. A full charge can last me through the day for my classes. The loading speeds are very fast, and setup was quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Very reliable, few issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It runs everything very quickly and there is hardly any delay or lag. The only issue I have is that after prolonged use it can begin to heat up to get quite hot around the WASD keys. This is especially prevalent if playing games. Overall though this is a great computer for university or on the go business

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Perfect laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works great for games, writing and internet usage. Was a great upgrade from my previous dinosaurs. Brillisnt display, great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Excellent Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new surface. The right screen size, great keyboard, but very light and easily fit into backpacks or travel bags. My only problem is charging: as every Surface product, it does not allow USB charging, which can be a bit difficult on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good small laptop for college and this exceeded my expectations. For the price, it’s everything a college student needs. The size is great to fit in my book pack, and the battery can last more than 2-3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Not what I expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wasn’t sure if this laptop was going to suit my needs and to be honest it does more than I initially anticipated! I love the look, the light-weight feel, the speed, and the technology of it. Best choice by far!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it’s thin and portable and touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom and she is rocking the house with this machine. Excellent battery life and performance for her daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Microsoft Laptop Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what I needed. Easy to use, the screen is the right size and it is very user friendly. Would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek and slim premium finish laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek and slim laptop for daily activities browsing, watching movie, gifted my wife she almost fell in love with the beauty, the touch screen response is very good, metal body design gives very premium finish, on the other hand i got the laptop in open box for a best deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because it’s very easy to use and the speed it’s great! Learning how to navigate a lab tap for the first time and I’m glad I bought this product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome compact computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer super fast loading time very responsive/ interactive touch screen and there compact size makes it perfect for on the go work I am very satisfied and wold recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very light weight and small! Easy to carry!

    I would recommend this to a friend
Sponsored