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Refurbished

Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Platinum (Alcantara)

Model: QZI-00001
SKU: 6561561
Sold byBest Buy

About this product

Multitasking speed powered by 12th Gen Intel Core, with Windows 11 and a vibrant PixelSense touchscreen. Sleek and beautiful, in choice of size — 13.5” or 15” — and colors from bold to subtle, including new Sage.¹ Plus battery life² for real life to do your thing your way all day. Surface Laptop 5 gives you the perfect balance to do it all on your terms and make an impact.

Highlights

Features

  • Copilot in Windows 11 - Get answers, inspiration, and summaries

    Find the relevant information and ideas you need to power your own ingenuity. Copilot in Windows 11 can deliver answers that are more relevant to you(1).

  • Windows 11 brings you closer to what you love

    Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next.

  • Vibrant PixelSense touchscreen

    13.5” for the perfect balance of productivity and portability

  • 12th Gen Intel Core i5 processor

    Surface Laptop 5 is made for snappy multitasking across multiple tabs and apps, with powerful 12th Gen Intel Core i5 processor built on the Intel Evo platform.

  • Intel Iris Xe Graphics

    Integrated graphics provides everyday image quality for Internet use, video streaming and casual gaming.

  • 8GB system memory for advanced multitasking

    Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.

  • 256GB Solid State Drive (SSD)

    Speedy SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery. Holds a modest collection of digital photos, music and videos.

  • Polished, purposeful, personal

    Busy days and down time never looked or felt this good. Sleek and super-light weight with a remarkable keyboard. Choose a size and vibrant color to make it your own.²

  • Battery life for real life

    Unplug whenever and wherever you want to stream a show, play a game, or meet a deadline with up to 18 hours of battery.³

  • Built-in technology keeps the focus on you

    Look and sound your best on video calls with dual far-field Studio Mics and enhanced camera experiences that adjust to lighting and skin tones, powered by Windows 11.

  • Take your entertainment to new heights

    Immerse yourself in movies, shows, and games with breathtaking picture quality from Dolby Vision IQ,⁴ and cinematic sound from Omnisonic speakers and Dolby Atmos.⁵

  • Choose your perfect match

    Make Surface Laptop 5 your own with your choice of warm, sophisticated Alcantara or edgy, cool metal, and bold colors including new Sage.²

  • XBOX Game Pass Ultimate

    Play over 100 high-quality games.⁶

  • More apps, more of what you love

    From your favorite apps and the latest games to streaming shows and movies, Windows 11 offers more selection than ever before.

  • Snap

    Easily organize apps like Word, Microsoft Edge, and OneDrive.⁸

  • Microsoft PowerPoint

    Create standout presentations.¹

  • Adobe Photoshop

    Bring your ideas to life.⁷

  • Pairs perfectly

    Complete your experience with Surface accessories.

  • (1) Timing of feature delivery varies by device. Feature availability may vary by market. Requires Microsoft account to login.

  • ¹Subscription required. Sold separately.

  • ²Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

  • ³Battery life varies significantly based on usage, network and feature configuration, signal strength, settings and other factors. See https://aka.ms/SurfaceBatteryPerformance for details.

  • ⁴Requires Dolby Vision and Dolby Vision IQ encoded content and video. ⁵Requires Dolby Atmos encoded content and audio.

  • ⁶Subscription required. Sold separately. XBOX Cloud Gaming (beta) requires XBOX Game Pass subscription: streaming limitations and wait times may apply. Select devices and regions. Game catalog varies over time.

  • ⁷Some accessories and software sold separately. ⁸Some layouts only available based on display resolution and scale settings.

Specifications

  • Screen Type
    PixelSense
    Screen Size
    13.5 inches
    Screen Resolution
    2256 x 1504
    Touch Screen
    Yes
    Refresh Rate
    60Hz
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Reviews

Rating 3.4 out of 5 stars with 5 reviews

5 star rating. 3 reviews1 star rating. 2 reviews
60% would recommend to a friend

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Great buy!

    I am very satisfied with my purchase. You can't even tell that it's a refurbish computer. Love it!

    Posted by SharonroseU

  • Rated 5 out of 5 stars

    Laptop review

    I love the laptop, if your in school all the apps works in it. It’s easy to carry around

    Posted by AreenaM

  • Rated 1 out of 5 stars

    GSRF did not refurbish correctly.

    Do not buy GSRF. This computers sound was broken when I bought it.

    Posted by GSRFDontBuy

  • Rated 1 out of 5 stars

    Disappointed

    Received a pre-owned computer and that’s not what I paid for.

    Posted by Garcia

  • Rated 5 out of 5 stars

    Review of Surface Laptop 5

    Great Machine. I've purchased several for my adult children and the love them

    Posted by JimNachazel

About refurbished
Refurbished products are previously owned items that are inspected, graded by condition, and resold at lower prices.
Lower prices on tested products
Save by choosing refurbished items that have been previously owned and graded by condition. Prices vary based on condition and availability.
Warranty included
All refurbished products include a warranty. Warranty length varies by condition. Returns follow Best Buy policies.

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Pros for Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Platinum (Alcantara)
There were no pros for this product—There were no pros for this product—Processor SpeedProcessor Speed, Overall Performance, Portability, Battery Life, Design
Cons for Microsoft - Geek Squad Refurbished Good - Surface Laptop 5 - 13.5” Touch-Screen - Intel Evo Platform Core i5 with 8GB Memory - 256GB SSD (Latest Model) - Platinum (Alcantara)
There were no cons for this product—There were no cons for this product—There were no cons for this product—Fan Noise, Heat Dissipation, GPU Performance, Port Placement, Weight

Specs

Questions & Answers

  • Does the laptop have a built-in microphone?

    This laptop has a built-in microphone.

    This question and answer was generated by AI based on customer and product data.
  • What is the screen resolution of the laptop?

    The screen resolution of the laptop is 2256 x 1504.

    This question and answer was generated by AI based on customer and product data.
  • Can the laptop be used with a stylus?

    This laptop model is built for Windows Ink and has an active stylus input, but a stylus is not included.

    This question and answer was generated by AI based on customer and product data.
  • Is the keyboard backlit?

    This laptop has a backlit keyboard.

    This question and answer was generated by AI based on customer and product data.
  • What is the weight of the laptop?

    The product weight is 2.87 pounds.

    This question and answer was generated by AI based on customer and product data.
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