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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 257 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Surface Laptop 5 for its touch screen, long battery life, fast performance, portability, and light weight. They appreciate the beautiful and responsive touch screen, the ability to last a whole day on a single charge, and the speedy performance that allows for smooth multitasking. The laptop's portability and light weight make it easy to carry around, making it a great choice for students and professionals on the go.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 257 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's AWESOME!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Awesome!! Inexpensive, super easy to assemble and navigate, even by children!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    good value for money - charging port issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what we expect from windows..but dint like windows 11 very much, overall good. a little heat up issue compared to macbook. I wish charger could be more generic usb c. custom chargers takes up table space, when we have multiple laptos

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Could not be more happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Touchscreen and laptop. It's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a highschool or a college student looking for a laptop, this is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A Good Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this when I had it, nothing to complain about. I just returned it because I wanted the convenience of a detachable, so I got the SP9

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This laptop is the best it’s really useful I use it for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I do use apple products for my phone I definitely preferred how easy it is to use the surface vs the MacBook Pro. I definitely recommend this Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, Excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the overall slim features it presents and the color itself. My most favorite purchase so far of the surface. So easy going.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Swapped out old for new...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, replacement for my wife. Love that it has minimal differences than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My New Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Surface Pro for years since they first came out and this new Surface Laptop is AWESOME!! ( and the old one is still working fine!!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally like the titel say! It helped me secure a new job by having all the necessary components. Easy to work with and light to take with you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The title is business

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent speed and battery life excellent so I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium Materials, but Mid Specs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little laptop for lightweight productivity and media consumption. The overall look and feel are great, especially on the keyboard and trackpad. Despite the relatively low-spec configuration this laptop wasn't struggling to run several web apps at once. The premium build does make this machine way more expensive than it should be for the specs. Wait for a sale, otherwise there's way cheaper options for a laptop with a midrange processor and such a small amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop can’t wait to use it for the school year. I’ve been looking forward to see how mouth it can help me in school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Nice Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a Surface before. After sending my Lenovo to be repaired for the second time in a year for the same issue, I decided to get a Surface to use as a backup. This is now going to be my main laptop. It's clean, it's responsive, and all the apps that I had backed up loaded immediately, and I really like the responsiveness of the keyboard. The audio is much better than any other laptop I've had. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    MS Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the MS surface!! It’s my second one. Love the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Awesome laptop for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very very light. I was looking for something that is easier to carry and this one does the job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it runs really well and I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was top rated ! Great battery life bright screen ! Great specs and good quality laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I expected and more. Great sound and speed.

    I would recommend this to a friend
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