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  • Front. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation).
  • Alt View 11. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation).
  • Alt View 12. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation).
  • Alt View 13. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation).
  • Alt View 14. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation).
  • Alt View 15. Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation).
  • BBY Overview - Windows Ink video 1 minutes 22 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Pro 12.3” Touchscreen video 0 minutes 33 seconds

Microsoft - Surface Pro – 12.3” Touch-Screen – Intel Core i7 – 8GB Memory - 256GB Solid State Drive (Fifth Generation) - Silver

Model:
FJZ-00001
SKU:
5855926
Highly rated by customers for:
Your price for this item is $1,439.99
Clearance
The comparable value price is $1,599.00

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Surface Pro's portability and lightweight design, praising its performance and impressive battery life. Many appreciate the device's size and touchscreen functionality, along with the included pen. However, some customers find the price to be a significant drawback, and a few mention the limited number of USB ports as a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 290 reviews

  • The only Windows computer I purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing, they really need to work out overheating issues and making the glass repair less expensive but amazing device overall.

    I would recommend this to a friend

  • Why did I wait?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet I have owned. Tried iPad & Android and something was missing in functionality. This tablet has it all for me! Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear the Surface Pro has fit all your needs! The two-in one functionality of the Surface Pro makes it a machine that's hard to beat. Thanks for the awesome shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Great machine for Home or Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd SurfacePro purchase for office use. I have been extremely satisfied with the reliability of this machine. It’s perfect for travel and when I’m in the office I can easily set it up to work with multiple monitors.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zelly,

      We're so happy to hear that you've been a part of the Surface family for some time now! We're glad to hear that you've returned to the Surface Pro, yet again, and hope you continue to enjoy your Surface experience!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Fragile Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally, excellent as a tablet. Don't expect it as a real laptop, which is not. The Touch Screen is so fragile, and mine just broken as it hit the floor lightly :( . A protection plan is highly recommended!

    I would recommend this to a friend

  • NOTE 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my NOTE 9 It is wonderful... I use the pen for notes and I really like to use the pen to snap the shots on the camera

    I would recommend this to a friend

  • Powerful and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the Surface to anyone...it boots up in a heartbeat, and is very stable. For such a thin keyboard, it feels great to type, and when using as a tablet it is as good as any out there.

    I would recommend this to a friend

  • Good tablet, horrible laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible bluetooth connection. Signal drops keyboard all the time and you are forced to turn off unit and reboot to reconnect with surface pro type cover.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you've had some troubles with your Surface Pro. We'd love to have you speak with our team so we can help turn your Surface experience around. Reach out to us at [email protected], and we can look into this for you.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • I love it. Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish it had a CD slot. I also don't especially like having to pay extra for everything including keyboard.

    I would recommend this to a friend

  • Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is amazing. It loads in a few seconds and runs all my business programs without any problems.

    I would recommend this to a friend

  • Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface was simple to set up and start using. Love having the keyboard option as well as the tablet.

    I would recommend this to a friend

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sleek tablet, my only problem with it is that sometimes it doesn't fit on tiny college desks.

    I would recommend this to a friend

  • Awesome Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different tablets and laptops and there is nothing better than the Surface Pro products.

    I would recommend this to a friend

  • Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a surprise for my often "technically challenged" husband and to my pleasant surprise he is LOVING it!

    I would recommend this to a friend

  • Surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this surface pro for my daughter's to use for school works great

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro was available, great price, easy instructions given and was out of the store in less than an hour.

    I would recommend this to a friend

  • Great for on the go business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is all is expected it to be. It handles all my 3D software and then some. I highly recommend.

    I would recommend this to a friend

  • Best laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college student reliable and good price to buy from Best Buy

    I would recommend this to a friend

  • Great portable computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products, but this changed my mind. This is an amazing portable and slim computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Justin,

      Thanks for the great shout-out! We're delighted to know your Surface experience has been a remarkable one so far. We know switching operating systems can be a big task, and we'd like you to know we're here to help! Find out some great tips about transitioning from Mac to your new Surface Pro here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.

      Welcome to the Surface family!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Surface is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and the surface fills the gap, its light and still works like a computer.

    I would recommend this to a friend

  • The Bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet / laptop I have ever had. The accessories extra cost is my only complaint.

    I would recommend this to a friend
Page 11, Showing 201-220 of 290 reviews
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