Customer Ratings & Reviews
- Model:
- FJT-00001
- SKU:
- 5855919
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.
This summary was generated by AI based on customer reviews.
Lightweight and lightening fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This small, portable computer easily slips into my briefcase. The screen is extremely bright and easy to see. BUT I should have paid more attention to available memory -- I bought the 125, but should have gotten the 250. Turns out my old Samsung had 5 -- so I had no idea I would run into problem with space. I tried to delete some old Outlook files, and for some reason I can't get them out of the system. Some difficulties with Geek Squad addressing my issues.
I would recommend this to a friend- Pros mentioned:Touchscreen
Great tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new surface pro is awesome! My one downfall is that it did not come with the SURFACE PEN! And the fact that the new surface pens are not out yet makes for a weird timing. Ended up having to purchase a bamboo pen to hold me over
I would recommend this to a friend - Pros mentioned:Weight
Great Surface Pro for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop/tablet. It is lightweight a But does everything I need it to in terms of spreadsheets, word editing and PDF documents.
I would recommend this to a friend - Pros mentioned:Ease of use
Best computer I’ve had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a student and this computer helps me take notes with ease. I also draw for fun and this computer it better than any tablet I’ve ever had.
I would recommend this to a friend This computer is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to buy a laptop to use when I travel. I was concerned that I would have to learn yet another system groping my way through the startup and, concerned about the difficulty in keeping it coordinated with my desktop computer. I decided on the Surface Pro and I'm so, so pleased that I did. The initialization was a breeze and now my laptop, desktop and, phone stay coordinated without my involvement. The device is everything that was promised and more. If you are thinking about investing in a Surface Pro, just do it. It's awesome!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
Thank you for your review! We're glad to hear that the Surface Pro has been an excellent work and travel companion for you. It sounds like it's been able to keep up with all your demands, and we appreciate you taking the time to write a review about your experience so far!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Great most of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great about 90% of the time, over the past year I've had random problems with not starting up and other minor issues. I only really use it for school, but it works really well for taking notes in class.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lexie,
Thanks for letting us know how you like to use your Surface Pro. We're sorry you've been experiencing some issues with your device. Most issues can be solved by troubleshooting using the Surface Diagnostic Toolkit. For instructions on how to use this tool, check out our support page here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.
If you should encounter any further issues, or questions, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Performance
Great Machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been great for work. I am going to start using it for dj. We'll see how it does. So far it has been great!
I would recommend this to a friend - Pros mentioned:Speed
Great Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and carries like a notepad. Full functioning, fast computer. Very nice. Got it for my daughter at college. Now I might buy one for me.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's great to hear that the lightweight specs of the Surface Pro, in hand with it's power, were both big points in choosing it for your daughter's college device! It sounds like it's going to make a great fit for her, and enable her to perform and study to her best potential.
Kindly,
Victoria
Surface Customer Care
Awesome computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my wife she loves it and uses it daily
I would recommend this to a friend- Pros mentioned:Speed
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the size. It is a great computer. Very light to carry. Very fast processor. Works on 5 WiFi. One of the best computers I ever bought
I would recommend this to a friend - Pros mentioned:Ease of use
Great all in one computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I’m happy with my purchase, I’m able to do many of my school work. I would highly recommend it for school or work.
I would recommend this to a friend Smooth Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product Was as advertised and was deployed to end user.
I would recommend this to a friend- Pros mentioned:Ease of use
Amazing laptop tablet
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this at work, vert stylish and of course functional. Better than an actual full-size laptop.
I would recommend this to a friend - Pros mentioned:Touchscreen
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my surface. I use it for everything and it's so nice it's a tablet and can also dub as a laptop. I definitely recommend.
I would recommend this to a friend - Pros mentioned:Touchscreen
Very responsive keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with how well this keyboard works. It is thin, doubles as the cover, and works as well as any full-size keyboard.
I would recommend this to a friend - Pros mentioned:Weight
Pro meet Pro Worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet works better than the apple tablet. if you want a light weight microsoft computer on the go this is the one to buy.
I would recommend this to a friend More than serves the purpose I bought it for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace an HP all in one that died. Takes up less table space and still accomodates all items like wireless mouse and keyboard and 2nd monitor.
I would recommend this to a friend- Pros mentioned:Performance
Exactly What I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Surface Pro i5 was exactly what I needed to be able to handle my work remotely without having to carry my regular laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the wife ahe loved it. Graphics are great. Simple to use. Only bad accessories not included. Expensive to buy.
I would recommend this to a friend - Pros mentioned:Speed
Great device
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best computer or tablet I’ve ever used. Very quick and precise, and can be used in various ways
I would recommend this to a friend