Customer Ratings & Reviews
- Model:
- FJT-00001
- SKU:
- 5855919
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, suites necessary already loaded. No downside.
I would recommend this to a friend Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a learning curve, but we are getting used to it from the iPad we mostly use. Only issue is that it won't let us access some Outlook emails, but then that is the learning curve. Thankful for the Microsoft expert at our favorite Best Buy, who is willing to help out in any way he can. Great picture!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Welcome to the Surface family. Thanks for sharing your experience with the stellar team at Best Buy. For help with Outlook you can always visit the Help Center here: https://support.office.com/en-us/outlook.
Take care,
Amanda
Surface Customer Care
- Pros mentioned:Performance
Great gift for college students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for college student and works great for their reports and online classes
I would recommend this to a friend Quality tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After much research of tablets and laptops, I purchased the surface. Thus far, I have very satisfied. My only complaints would be the cost, and not just the cost of the item. And also, it would be nice to have a little more hard drive, without having to spend $300more. Otherwise I am completely satisfied.
I would recommend this to a friend- Pros mentioned:Ease of use, Touchscreen
Great touch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great touch screen.easy to use. Can enlarge font easily.
I would recommend this to a friend Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing truly beats the new Surface pro in my eyes. It's an amazing PC that looks so futuristic because I don't usually need a hard keyboard and this is the best choice I made because I used to prefer my Ipad over my laptop because it's more mobile but this is the best mobile PC you can purchase.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It makes us happy to hear that nothing beats the Surface Pro, to you! That alone goes to show the loyalty to the device, and that you find the same excitement as we do in our products. We hope you continue to enjoy your Surface Pro.
Kindly,
Victoria
Surface Customer Care
I love my surface!! This is my second!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my MS Surface. I did ask if the stylist from my Surface 1 would work for this one and the sales person said yes...unfortunately, it doesn't. I did figure out that any of those pens with the soft end will, so, I'm not too bummed. It isn't as fine as the stylist, but I'll make it work.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lucy,
Wow! Thanks for your continued investment in the Surface line. We hope you continue to enjoy the Surface Pro. To clarify, the original Surface Pen is still compatible with the first generation Surface Pro and the Surface Pro 2. Otherwise, consider the new Surface Pen with finer control and 4,096 pressure points that respond to the lightest touch: https://www.bestbuy.com/site/microsoft-surface-pen-platinum/5859012.p?skuId=5859012.
Take care,
Amanda
Surface Customer Care
Great laptop/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m satisfied with the surface pro. I really liked that the sales team was honest about the product. I walked in ready to buy a MacBook but when I found out the new MacBooks had a 5 year old processor I found it ridiculous for the price. I’m going into nursing so the fact that windows is used at the hospital is another reason I got this one. I don’t like the fact the keyboard is sold separately.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We love hearing that you were able to get all the information you needed in-store to make an education decision on which device was the best fit for you. We're glad to hear that the Surface Pro ended up being the winner, and welcome you to the Surface family!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Great for travelers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface is great for business and presentation. Also, pen makes it versatile.
I would recommend this to a friend - Pros mentioned:Touchscreen
Enjoying the touchscreen features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liking the touchscreen and drawing features. Still learning all that it can do.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the kind words! We appreciate you taking the time to let us know how much you are liking the Surface Pro's touchscreen and drawing features. As you are learning, check out all the apps that utilize Windows Ink: https://www.microsoft.com/en-us/store/collections/windowsinkcollection.
Take care,
Amanda
Surface Customer Care
Smarter than me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer! There are so many features on it that I feel that I am not very smart. I have yet to learn everything it can do. Everyday we discover how to do something else. Great for my kids school work since we home school and everything is done on the computer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Welcome to the Surface family! We're happy you have been loving your Surface experience. It's true we have tons of features to discover. If you would like to explore more, try visiting our support site here to learn even more tips and tricks:
https://support.microsoft.com/en-us/help/4037230/surface-meet-surface-pro.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Great so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good size and great display. Really enjoy the magnetic charger.
I would recommend this to a friend Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The life time battery is not good enough for the requirements I need,
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you didn't find the battery life to be large enough for your needs. We'll pass your feedback along to our team and appreciate you taking the time to leave a review for us.
Kindly,
Victoria
Surface Customer Care
Really Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really Nice. Fast. Battery is great, but power cord isn't going to last
I would recommend this to a friend- Pros mentioned:Speed
On sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Pro replaced aSurface3 that died i5 processor was big upgrade
I would recommend this to a friend - Pros mentioned:Ease of use
easy to use. nice camera.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a first computer, it is easy to use. The camera is easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to use. easy to set up and got it all at a great price.
I would recommend this to a friend - Pros mentioned:Ease of use
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It it a very unique laptop. Perfect for students and bussiness people
I would recommend this to a friend - Pros mentioned:Ease of use
The table seems to work for what was neede
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife been happy with the way it works for her. Easy to setup.
I would recommend this to a friend good but too expensive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is much better than the surface go and has very good quality. But the price is very expensive to use it for the studies since you must buy the keyboard and the pencil separately and with the all-inclusive price you can buy a better quality laptop and you will have plenty of money for yourself.
No, I would not recommend this to a friend