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Customer Ratings & Reviews

Your price for this item is $699.00
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The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 609 reviews
  • Rated 5 out of 5 stars

    Great for drawing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for daughter who is an artist and she loves this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great notebook! Easy to use, lightweight, great for every day or occasional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, who is a college student. Our specific need was a tablet that could run flash. This does all that and more. It is great for a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface. It’s easy to use and isn’t too small of a screen either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its great but know what your buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mid tier PC in the body of a tablet. If thats something you want then this is perfect. If you want to browse the web or do small projects in windows office this thing is great. If you want to use it for photo editing and other similair things it can get it done but there are better options if thats what you want. All in all its a good powerful tablet but somewhat under powered PC

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kyle,

      Thank you for sharing your honest review with us. We can tell that a lot of thought went into this! We're glad that your Surface is getting the job done for you, however we do aim to exceed your expectations. Some tips that may help your device run faster for things like photo-editing, try following the steps on our support page here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never go back to Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Apple user pretty much as long as I've been old enough to purchase electronics, but after looking into ditching my old MacBook pro and ipad mini for something more suited to my needs (I do a lot of digital art and design), the Microsoft Surface Pro was the clear choice. Been using it now for a few months and I can honestly say I'm never going back to Apple again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your new love of the Surface Pro. We're proud to offer our customers an all inclusive design to make your experience uniquely efficient. Welcome to the Surface family!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted. Very mobile yet powerful. Can do everything with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this device is lightweight and delivers in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    all the fetures of a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the features of a laptop only more convient,better battery life and lighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for college. He loves it. He can record, take handwritten notes, search anywhere on his notes or recording for a specific item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Light and compact. Would have given 5 stars but no slot for camera SD card which makes it difficult to upload pictures.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're proud to hear that you love our light and compact design. We also have tons of features to help bring out your inner artist, including a Micro-SD slot. You can find this here: https://support.microsoft.com/en-us/help/4037232/surface-surface-pro-features.

      Please refer to the second diagram to find where the slot is located.

      Give us an update when you find it, we would love to hear how it's going!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good weight, it's super fast. Not such a fan of the face recognition feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC I would reccomend it to others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to use for work and play. I have had this Surface Pro for three weeks and I am enjoying using it more every day as I learn more what it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase if you want a tablet and laptop all in one. Easy to use and having windows on a tablet is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my android tablet and though I've only had it one day this is like going from a rotary phone to a smartphone. This thing is fast and really nice to look at. Time will tell if this thing holds up but for now I couldn't be happier with my purchase. It does everything I need it to and more because it's a full blown computer not just a tablet or iPad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luis,

      We loved reading your review. Thanks for pointing out the benefits of upgrading from a mobile operating system to a full operating system. We are confident you will continue to be impressed by the device!

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet/laptop. Light weight & fast with excellent graphic resolution

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and operates very well. I highly recommend this tablet for all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for PowerPoint presentations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and Light weight. Great for work or school!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast and love the design. Fits all of my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad, but not a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is good for its portability but the Surface Laptop is a more natural performer, light and has great battery life.

    No, I would not recommend this to a friend
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