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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 305 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Surface Pro's portability, light weight, and long battery life. Many appreciate its performance and compact size, finding it powerful yet easy to travel with. However, some customers express concerns about the screen's durability and occasional malfunctions. The price point is also mentioned as a potential drawback for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 305 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. Helped a friend buy this and set up for school. Easy to get her connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notebook with keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for me to use in buisiness. Liked so well, got one for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight powerful computer and has all the features a college student needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product when new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this item for a little over 16 months. Now the charging cable will not work. It will charge my cell from an accessory port (nice feature) but not the computer. It's not used a lot. This makes it more disappointing because wear and tear are not an issue. Replacements are available online for a under $30. Best buy offered to match the price. That is nice of them but the aggravation remains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a travel agent and she loves this lap top. It’s very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest gadget I have purchased lately.... to me... way better and my 3 iPads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast....love how fast it boots up and everything you click on opens immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend to anyone who uses a computer daily.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Can’t fix the screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this, be sure to get the Best Buy protection because if the screen cracks, it’s garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive. Worth it. Half computer and Half tablet. My second Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good small computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this computer and it is very handy as a tablet as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun for a Windows newby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go back to school and needed a laptop and wanted Win 10 Pro. This seemed like the perfect solution... so far so good...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro and flexibility that it has and it turns on quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer Mac is always good Apple product is always good always good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There are way better things out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the time i brought this device, i was hoping to replace pen and paper. The technology is not there yet. It cannot compare to pen and paper. Especially with the white light in your face. As a computer this is a disapointment. I never use it as a tablet. It turns me off for 2-in-1's for at least another 5 years. Hopefully by then the technology will make a 2-in-1 worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my projects that I do

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a shop setting where mobility and accuracy is needed and it meets every one of my needs beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for internet use & Netflix watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for internet use and Netflix watching and reading text and email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service ! And amazing product I would deff recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this is our weddings and events company. It works fantastic!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sleek look but hate the operating system on the device

    No, I would not recommend this to a friend