Customer Ratings & Reviews
- Model:
- KJR-00001
- SKU:
- 6214650
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Surface Pro's portability, light weight, and long battery life. Many appreciate its performance and compact size, finding it powerful yet easy to travel with. However, some customers express concerns about the screen's durability and occasional malfunctions. The price point is also mentioned as a potential drawback for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great for school and other work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a laptop replacement for school and i couldn't be more satisfied with the product
I would recommend this to a friend - Pros mentioned:Portability
magic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop has everything you need. Easy access to any thing you want at your fingertips.
I would recommend this to a friend An excellent portable work tablet
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's more than 1-1/2 years since I have been using it and it still works great. Love the form factor and how easy it is to carry around, and the fact that all my familiar Microsoft productivity apps are there. It is sometime bit slow, and now running low on my built-in storage space (wish I would have bought a 256gb version), but other than that, it's a great tablet.
I would recommend this to a friend- Pros mentioned:Battery life
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to go out of the box. Fun to use, very intuitive. Great battery and tons of storage!
I would recommend this to a friend - Pros mentioned:Portability
Reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very compact and can be used either as a laptop or tablet
I would recommend this to a friend - Pros mentioned:Battery life
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great power, excellent laptop & tablet traits. Front and rear cameras. Good battery life.
I would recommend this to a friend - Pros mentioned:Portability
Great travel laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface has been a great travel laptop. Allows me to keep up with work on the road.
I would recommend this to a friend - Pros mentioned:Portability
Terrific hybrid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Form factor is wonderful. Was able to adapt to Windows 10 easily. Light and portable.
I would recommend this to a friend - Cons mentioned:Screen
Gifts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it, but there are some downs to it, sometimes the touch keyboard won't type which drives me crazy. Not sure why it causes that problem.
I would recommend this to a friend Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase. Was originally looking to buy a cheaper computer with less features. I then began looking into computers with touch screen options. This laptop/tablet is the best of both worlds. FAR more useful than an iPad. All the things you want to do on the computer in a tablet. Very fast, great touch screen. The keyboard is a must have, and it is nice as well.
I would recommend this to a friend- Cons mentioned:Price
Incredibly useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It works great but it occasionally gets a bit slow. It's definitely not meant for heavy software. Great product but a bit pricey.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you like using your Surface Pro. We're sorry you seem to be experiencing some lag with your device. We have some helpful tips and tricks to help get your device running a bit faster. Check them out here: https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.
If you should still feel that your Surface Pro is running a bit slower than normal, please don't hesitate to reach out for assistance to our support team here: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Awesome for work on the go
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome for work on the go! Very portable and lightweight.
I would recommend this to a friend Better than I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew showed me his and I was looking for a new "toy" and decided to get one. Considering what I had heard about the first ones, I was blown away at how well it works. I like the pen and using writing to enter data instead of on screen typing. It is not perfect but neither is my printing:>) The ability to add a keyboard is also really good. The magnetic attachments are also a good idea.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Your review is greatly appreciated, thanks for taking the time to let us know how much you're loving your new Surface Pro. If you would like to discover even more of our great features, check out the "Get to know Surface Pro" tab on this page:
https://support.microsoft.com/en-us/products/surface-devices/surface-pro.
Although it looks like you already are off to a great start!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed
Great surface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surface , at a great price from bestbuy. fast and powerful
I would recommend this to a friend Great for Students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides the power needed for homework. Slim design easily fits in a backpack
I would recommend this to a friend- Pros mentioned:Portability
Love this thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient to use. I love having everything you would have in a laptop.
I would recommend this to a friend - Pros mentioned:Portability
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use with all necessary features. Excellent for all university needs !
I would recommend this to a friend - Pros mentioned:Portability
Great for travel
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is great for travel and daily use. I love it.
I would recommend this to a friend - Pros mentioned:Portability
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding potability..so much you can do..easy, user friendly and stylish!
I would recommend this to a friend - Pros mentioned:Weight
Good machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the applications I use. Travels easily and is light weight.
I would recommend this to a friend