Customer Ratings & Reviews
- Model:
- FJT-00001
- |
- SKU:
- 5855919
Customer reviews
Rating 4.7 out of 5 stars with 609 reviews
(609 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Rated 5 out of 5 stars
GreAt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Exactly as expected. My only complaint is, this thing gets really warm. Taking notes with pen in tablet mode it heats up pretty quick and gets uncomfortably warm. Kinda expected a bit of heat being a fanless design.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review, we're sorry to hear you're experiencing heating issues. It seems odd that your device is running uncomfortably warm. We recommend reaching out to our support team here: https://support.microsoft.com/en-us/contactus/.
Thanks again for your helpful feedback.
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Microsoft Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer. Perfect for traveling or a student. Small and compact. The size of a tablet. It’s full functioning computer, not an app based tablet. The downside is you have to purchase the keyboard separately, they can be pricey.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to leave us a review on the Surface Pro! We're happy to hear that it's been a great device for you with your traveling, and appreciate you leaving some feedback.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Continues to be Top Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro continues to be the leading "take it with you" device for anyone that needs to do serious computing on the go, anyone that needs a tablet to demonstrate interactive info with a customer or to merely peruse the internet.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the kind words! We're thrilled you're loving your Surface Pro. This is a powerful machine that you can take with you to any occasion. Whether at work, or play, the Surface is up for the task!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have iPads, but I LOVE the surface pro. I originally learned the operating system of a PC. But PC were hacked easily. The surface reminds me of the user friendly capabilities of a PC and the security of the apple products.
I would recommend this to a friend Rated 5 out of 5 stars
Surface forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I became a sort of Surface disciple when they first became available. This year's model is faster and even more user friendly. I love the larger screen to work on, but it does weigh more to carry around, as this goes with me everywhere.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We love that loyal fans like you take the time to leave us feedback, so thanks! We're always striving to make improvements to empower our customers in their day-to-day work and play.
Kind regards,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Great product!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works just like a laptop but can be used as a tablet too. I just wish the screen was a little bit bigger. I'm not saying as big as a laptop but maybe an inch bigger would make a world of difference. Perhaps they can use up some of the bevel space in the future and make the screen bigger without increasing the size.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your honesty on the device, and are glad that you've been liking the device overall. We'll be sure to share your feedback on the screen size with our team, for their consideration down the road.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface Pro is awesome. Works great and can handle a lot of different tasks at once. My wife uses it for work and typically has 10 internet screens open at once. It hasn't given her any lag or trouble.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my son as an upgrade to his surface 3 which he used so much it was wearing out literally and he totally loved it. He loves loves loves the new improved one !! Service is always great at Best Buy!! Only place we shop!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear that your son has been part of the Surface family since his Surface 3! We appreciate you taking the time to leave a review, and hope he continues to enjoy his new Surface Pro.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this PC has a give for a high schooler. The student has used it for a number of different projects. The PC is very fast and has been a great tool for the student. I would recommend this PC for students.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love the Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had moved to all Apple products several years ago, but still struggle with the Microsoft products on the IOS platform. Wanted a Windows based computer and chose the Surface for its portability as well as the power.. love it!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is such a good device. I would purchase it again.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome laptop/tablet!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did extensive research on this item. I had to.. because I am using it for my business. If you are on the go and need a light laptop/tablet, trust me, this is it!!! It will not disappoint. It has nothing to envy a laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my new business. Love my new laptop
I would recommend this to a friendRated 5 out of 5 stars
great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and I would recommend to my friends and family.
I would recommend this to a friend- Pros mentioned:Touchscreen
Rated 5 out of 5 stars
love the way it works as a laptop and tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I haven't figured out how to set it all up yet, the way the machine works will be great once I do. Love the way it can have the keyboard for when I need it but be able to remove it when I need it that way.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Microsoft computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for a small computer this works very well. It starts up fast, and runs my scanner at my clients home with ease. I buddy this up to an extra screen with all the extra room and my clients can see my presentation with ease.
I would recommend this to a friend - Pros mentioned:Touchscreen
Rated 5 out of 5 stars
Great travel 2-in-1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the surface pro to replace an aging, heavy, old school laptop & glad I did! I highly recommend buying the surface pro curved Bluetooth mouse, it’ll make your life easier & increase your productivity.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you are thrilled with your purchase of the Surface Pro! Thanks for giving us a try. This device is definitely a great option if you're looking for full laptop functionality, as well as lightweight and convenient portability. We're proud to offer these and many other features in our Surface Pro.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Weight
Rated 5 out of 5 stars
Excellent machine for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the light weight and compact size - even with the added keyboard. Extremely crisp screen that is a joy to look at - also appreciate how quickly the visual sign in works, once you get the kinks out.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Better than the M processor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price difference was well worth getting the i5 processor. Able to price match Microcenter and got Best Buy reward points. No brainer. Processor intensive apps will certainly benefit from the increase speed.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you're loving the power and versatility behind the Surface Pro. We're proud to offer our customers a range of models to fit their needs. We're so glad you found yours! Thanks for sharing!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's a wonderful product, slightly over priced. It's convenient and easy to use. Great display and like the stylus option. I also like the screen shot option and being able to take notes and put it into word. That is very convenient.
I would recommend this to a friend











