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Customer Ratings & Reviews

Your price for this item is $699.00
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Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 609 reviews
  • Rated 5 out of 5 stars

    Great tablet for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for school and it is amazing. I had an iPad I used to use and I could never go back to the iPad. This is perfect. I can write my notes on the slides it’s super easy to use. A great size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start off by saying I am deeply involved in the Apple ecosystem! From iPhone, iwatch and all there Accesories! I bought an iPad Pro 12.9 and found it very restricting with what I was trying to accomplish, and don’t forget the lack of a kickstand this surfac has! The sales rep convinced me to give this surface Pro a shot, and boy am I convinced. The fact that IT IS a full fledged windows OS, no limits on what apps are approved and can run! I just go straight to the actual website! Screen seems slightly more responsive to touches. It’s a little bit of a learning curve but after about a cweek I feel comfortable enough to write this review with its glowing praises! One glaring drawback is the lack of native windows apps!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for taking the time out of your day to review your Surface Pro! We're happy to hear that you made the switch, and have been enjoying the kickstand and power behind what you can do with the Surface Pro. Thanks for giving us some feedback; we hope you continue to enjoy your new device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tool for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface is a wonderful and useful tool to college. I bought one of this for my son and he is so happy. He said that it is awesome, easy to use and comfortable. I recommend the surface pro to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great 2 in 1 Labtop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really surprised how comfortable and fast the surface feels after using it for several months after only ever used 15” laptops or IPads. I like the versatility it gives me. The screen resolution is great and I’m even use to typing on the smaller type cover keyboard. A solid purchase so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this. It so nice not having to go back to and from my iPad and laptop. I get a lot of my work done quickly. And with the help from the pen I am able to make certain designs that I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my freshman year in college. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owning a Surface is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: Buy something in the surface family you will not regret, you get what you pay for and if you think you are spending a little extra treat yourself because you will not regret. I just want to say how absolutely thrilled I am to own a product in the surface family. I have only heard good things from friends, family and professional relations. I bought a surface pro tablet model a few weeks ago and I fell in love but I didn't completely splurge I was still a skeptic when buying the lesser model but had 0 issue with it. I just wanted more so I bought the book model which has 8 GB of ram vice the 4 GB of ram. I wasn't too sure on if I wanted a full laptop with keyboard and what not but I am sold again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad to have you as part of the Surface family! It's great to hear that you've been loving your device, and we really appreciate you taking the time to give some feedback on the Surface Pro and your experience with it so far!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the expectation, great product, love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size, I like that it can be used as a tablet or computer, good speed and durability. What I don’t like has some features seem like you can only use them with a pen and I do not like having to use a pen. Overall I give it a four because I think it is a really good tablet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave a review on your Surface Pro! We're glad to hear that you've been liking your device, and we appreciate your feedback.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Most powerful tablet on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most powerful tablet on the market is surface pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried and tested so many different laptops/tablets and this one is by far the best one I've used yet! Perfect for school, work and play. Love editing my pictures on here. Real game changer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Paul,

      Thanks for letting us know how you're enjoying your new Surface Pro! We're delighted to hear you have found the perfect fit with this fantastic machine. From work to play, the Surface Pro can carry you through all your day-to-day tasks! We hope you continue to discover all there is to love about the Surface Pro.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very portable, decent speed and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought a 17" portable a year earlier but found it too heavy to use for work related travel. Was looking for lightweight machine for e-mails, pulling up documents, etc. This machine met my needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review. We love hearing that this tablet was able to replace your laptop. The Surface Pro's lightweight combined with it's full Windows 10 operating system is a game changer for plugged-in travelers. We're thrilled the device met your needs!

      Best,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best hybrid out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of hardware, software runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    It is light and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the weight of Surface Pro, so that I can bring it everywhere. I took pictures of some papers with Surface Pro and sent them to instructors via email immediately without scanning. It saves my time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Lightweight and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this computer. It can do so much and it is so quick. I have bought a lot of cheap computers before and man I am glad I found a deal at Best Buy. Will never go back to anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product...college student must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made college alot more organized and hassle free...i have all my books downloaded to it, can take notes right in the margins on books, pdf's, and word with ease....college students dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for one of the guys at the office that has to travel quite a bit and work from home. Reliable and perfect size for being on the go trying to keep up with work when not at the office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the portability of it and it's a pc but also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great. Wish it came with the pen and the keyboard. I would of payed more For a bundle. The accessories are expensive. But you will find you need them to get the most out of it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it has been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for the first timmers.Im sure there are plenth else i can do with this but just givin it my best shot only because im 60 years old and it takes awhile to learn new tech

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface pro. It’s light and I can use it as a tablet or a laptop . I wish they had a full package where it comes with a keyboard too but overall a great all in one

    I would recommend this to a friend
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