Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Angle. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 11. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 12. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 13. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 14. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 15. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • BBY Overview - Windows Ink video 1 minutes 22 seconds
  • Picking the right computer for your family video 1 minutes 24 seconds
  • Microsoft Surface Pro Laptop video 2 minutes 02 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Pro 12.3” Touchscreen video 0 minutes 33 seconds

Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model) - Silver

Model:
FJT-00001
SKU:
5855919
Highly rated by customers for:
Your price for this item is $699.00
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 609 reviews
  • Pros mentioned:
    Weight

    Great for work and School.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great surface pro and real light weight. Everything is up to par.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface tablet, it easy window tablet and laptop u need.

    I would recommend this to a friend

  • Great computer for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, display is very clear, perfect size for a college student

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for job site meetings and marking up plans.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Insane speed, performance, and reliability!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredibly fast and reliable. Seems impervious to viruses!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimbo,

      We're glad to hear it! It sounds like the Surface Pro has been a great fit for you, and we hope you continue to enjoy your Surface experience.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet and such a powerhouse that can turn into a p.c or laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to use.Highly recommended for personal use or work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    A lot of great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Have not figured out all the features yet.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Great tablet/pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface tablet replaced my old pc and it's so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    If you can spare cash go for the 256

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice the hard drive space and twice the RAM. If you are doing heavy duty editing and art related things go up to i7.

    I would recommend this to a friend

  • Wow. What a difference.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original Surface Pro when it came out a few years back and while I had no issues with it, I had to the itch to replace it. I finally pulled the trigger and I don't miss my old one at all. They were both Intel i5, 128 GB w/ 4 GB RAM. Just different generations of technology. What I am getting at, is that I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you took the plunge in upgrading your original Surface Pro! We think it goes to show how capable and timeless the Surface line is, that upgrading your device was a treat to yourself as opposed to a necessity. Thanks for being with us since the beginning; we hope you love your new device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Great device, what I needed, very portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller dependable laptop. This device met that need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It is very easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flies compared to my slow desktop. Would recommend totally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I would highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile laptop/tablet, great for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet slash mini laptop Performs just like a computer

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Great Versatile Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this laptop can quickly change into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Love this device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my laptop. Does everything I could want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    big fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop - works well, super ez to use - good quality

    I would recommend this to a friend
Page 18, Showing 341-360 of 609 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.