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Customer Ratings & Reviews

Your price for this item is $699.00
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The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 609 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW. It's a fantastic computer. So flexible. I can use as a tablet or as a laptop. The screen...no comments...amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little tablet, works for what i need it for. functions as a laptop or tablet, no disc drive but handles will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. Purchased this to replace a Surface I had purchased 5-6 years ago that was having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this .. It's light beautiful and gets the job done up to the extent that u wanna do more lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to set up and functions like my asus laptop. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still use as my laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally just search web and love this laptop. Many options to do on it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for new college freshman. Love that it is Window based for compatibilty with university systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's only 4 gb of ram it still runs as smooth as butter. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for people on the go! Great for travel and people who need something lightweight to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Better than the iPad Pro. Well worth the change in tablets. Works more like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and light for traveling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Apple and cost a little less. My first pick was the IPad but decided to give this a try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for younger children doing school work. Not the greatest for programs requiring a lot of processing speed or numerous tasks running at the same time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for giving us your honest feedback. We value when customers take the time to review us. Sounds like you found a great fit for your needs. If you should ever find your Surface device running slow, here are some tricks to help get you up to speed:
      https://support.microsoft.com/en-us/help/4023507/surface-what-to-do-if-surface-is-running-slower.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love my surface pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to take around with me. I enjoy the easy setup and way around the tablet. My kids also enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPad also and this makes a good laptop replacement for most thing. Very please with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great Tablet -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet superior performance. The design with the removable keyboard does not lend itself to being totally on the go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad you are enjoying the performance of the Surface Pro. Its unfortunate to hear the removable type cover has not met your expectations, but thanks for your honesty!

      We read each review that we get on our products, and it's great for us to have this feedback from our customers. We've passed it along to our team, and appreciate you taking the time to leave a review.

      All the best,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beyond satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was excellent in helping me decide what to get. Product is great I use it for school and art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all my need including school. Has a amazing easy set up where it goes through set by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our outdated desktop computer. It works great as both a tablet and computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with its ability to be able to retrieve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this one. Only wish I had stepped up to the 258 storage and 8 mb of ram. But after the discount honored buy best buy, I only paid $499.99.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready set go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tablet or computer however you look at it. It’s ready to go. Love it price was good too

    I would recommend this to a friend