Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Angle. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 11. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 12. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 13. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 14. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 15. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • BBY Overview - Windows Ink video 1 minutes 22 seconds
  • Picking the right computer for your family video 1 minutes 24 seconds
  • Microsoft Surface Pro Laptop video 2 minutes 02 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Pro 12.3” Touchscreen video 0 minutes 33 seconds

Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model) - Silver

Model:
FJT-00001
SKU:
5855919
Highly rated by customers for:
Your price for this item is $699.00
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 609 reviews

  • Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop/Tablet. Reason for 4 stars is I wish there was more Hard Drive space rather then spending $300 more to get more RAM and HDD space.

    I would recommend this to a friend

  • Great surface pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro that I purchased is awesome and the service provided was awesome!

    I would recommend this to a friend

  • fun tablet that can be used for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still in the learning mode but incredibly impressed with what this tablet can do even before you add user specific software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Glad to hear everything has been going smoothly so far. We're happy we got the opportunity to impress you! If you want to learn even more about your device, take a look at our support documentation to explore the different things your device is capable of:https://support.microsoft.com/en-us/products/surface-devices/surface-pro.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup the Surface. It works well and easy to access the apps. You need to budget more money for a styles, cover and keyboard.

    I would recommend this to a friend

  • 5-Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an art student, who purchased this device for school and I absolutely love it.

    I would recommend this to a friend

  • This is my 3rd Surface - all have been great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro is the best Surface yet. works seamlessly with Microsoft Software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for being a loyal member of the Surface family! We're happy to hear that you've been enjoying your Surface and that you think this is the best one yet.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Very good laptop for study

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth, and quick response. you can install most of the software for windows

    I would recommend this to a friend

  • Microsoft Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Luv Luv Luv my New Tablet, thank you so much Best Buy and the Geek Squad!!!!!

    I would recommend this to a friend

  • I love the product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. I love it works great. No issues. Would buy another when it’s time

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this fabulous electronic! Very useful for her 1st yr of college!

    I would recommend this to a friend

  • Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our High School student and it has worked wonderfully!

    I would recommend this to a friend

  • excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect! packed well and arrived on time! very happy with this purchase!

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/tablet has everything! It's perfect and so reliable!!!!

    I would recommend this to a friend

  • I love love my surface pro !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to school this fall and am pretty excited with my new surface pro !

    I would recommend this to a friend

  • Love my surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. It’s perfect for what I do. The tablet mode is great.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great present! My son was ecstatic. Another homerum for Best Buy!

    I would recommend this to a friend

  • even better than the one my wife has

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has an older model & loves it, so I bought one too. It works great.

    I would recommend this to a friend

  • Like to size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used one before & this seems to be the same, still setting it up, so can't say too much, will have to wait to see how things go

    I would recommend this to a friend

  • Great product for school.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this product. This has been a great buy.

    I would recommend this to a friend

  • Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter bought this to use with her Masters Program and she loves it.

    I would recommend this to a friend
Page 25, Showing 481-500 of 609 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.