Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Angle. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 11. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 12. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 13. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 14. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • Alt View 15. Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model).
  • BBY Overview - Windows Ink video 1 minutes 22 seconds
  • Picking the right computer for your family video 1 minutes 24 seconds
  • Microsoft Surface Pro Laptop video 2 minutes 02 seconds
  • The Power of Pen and Windows Ink video 0 minutes 30 seconds
  • Features: Microsoft Surface Pro 12.3” Touchscreen video 0 minutes 33 seconds

Microsoft - Surface Pro – 12.3” Touchscreen – Intel Core i5 – 4GB Memory – 128GB Solid State Drive (Latest Model) - Silver

Model:
FJT-00001
SKU:
5855919
Your price for this item is $699.00
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 609 reviews

  • Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I ever wanted in a laptop and more

    I would recommend this to a friend

  • Solid performer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good platform, fast running and the option of tablet or laptop function make this perfect for my needs.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my bf and he loves it so far. So nice

    I would recommend this to a friend

  • So much potential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime Apple user who decided to purchase a windows pc for the first time in a decade as I needed it for compatibility issues for work related programs. Let me start by saying to product itself quality wise was excellent. Slick and stylish, beautiful display, and surprisingly great features. The issue I ran into was that every time I used excel it seemed to have operational issues. Seemed to me that a Microsoft product should work well with Microsoft software. In my experience it was not the case and proved to be detrimental to my experience. I spent a lot of time researching which pc I planned on buying, so I was completely disheartened when finally it crashed to the point a complete reset was required. Let me reiterate, I was using excel to make a spreadsheet. I returned it and purschased a MacBook Air with a slower processor and have not had one issue. Keep in mind I am now using a Mac to use a Microsoft program and it works better. In my personal opinion and experience, spend the extra money and buy a Mac.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We regret to hear that you have been having these experiences with your Surface Laptop; we expect much more out of our devices and know you do, too. The performance issues you ran into with Office are not what we know of our products. It sounds like you've already returned the device, but for anyone else experiencing issues like this, please use the Surface Diagnostic ToolKit to ensure the device is set up correctly here:
      https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.

      We appreciate you taking the time to post this review.

      All the best,

      Amanda
      Surface Customer Care Microsoft

  • Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product little expensive but has very features

    I would recommend this to a friend

  • Microsoft - Surface Pro 12.3 is Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro –12.3 is Awesome, Very handy!

    I would recommend this to a friend

  • Nice Tablet that doubles as a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first version i bought a couple years ago had some issues with the power. This one has been great.

    I would recommend this to a friend

  • Bang for your buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1This was a great buy. I purchased this for my son

    I would recommend this to a friend

  • Nice product as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as described. Recommend you by 256GB

    I would recommend this to a friend

  • works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues, worked as intended, would purchase again

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best Buy always has the best items!

    I would recommend this to a friend

  • Laptop/tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product, the touch screen is perfect..

    I would recommend this to a friend

  • Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet works great for my wife’s blog website.

    I would recommend this to a friend

  • Love!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft pro, exactly what I hoped for!

    I would recommend this to a friend

  • Love the Surface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Surface. It is a great product..

    I would recommend this to a friend

  • Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone and everyone A+++

    I would recommend this to a friend

  • Excellent anniversary gift for my wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great customer service represent

    I would recommend this to a friend

  • Really like surface pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very good product. Passed on old to get new.

    I would recommend this to a friend

  • Great laptop for beginning to more advance users.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast; sound card has great sound via headphones; graphics and resolution are very nice.

    I would recommend this to a friend

  • Great surface

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it and uses it all the time

    I would recommend this to a friend
Page 28, Showing 541-560 of 609 reviews
Sponsored