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Customer Ratings & Reviews

Your price for this item is $699.00
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The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 609 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro's ease of use, lightweight design, and responsive touchscreen. Many appreciate its performance and the convenient size of the screen, while also highlighting the long battery life. Some users wish for more RAM and express concerns about the price and occasional overheating. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 609 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    AMAZING DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect from start to finish, quick, light and impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face log in. The screen had good resolution and windows 10 is so much easier to use than 8.1. Much better than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great for school and easily portable and I love drawing on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for school and work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my surface for everything. Light weight and easy to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Its fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and fast software. Looks great and very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you expect. It's a highly portable 2 in 1 computer. Processor is fast but not blisteringly fast. Graphics are very good. Reliable platform. I bought this to replace a Carbon X1 3rd generation and I'm happy enough with it for the price. The X1 is quiet a bit more expensive - so it's not a fair comparison. But the Surface is pretty good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your review! We're glad to hear that you are enjoying the Surface Pro and appreciate you taking the time to provide us with some feedback on your experience.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome tablet/pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android tablets and iPad tablets are under powered when it comes to some web browsing. Some non- friendly mobile sites just take forever to load. This machine is a full fledged laptop in tablet form. Way quicker than any iPad or Android tablet. I own both and they just can't compete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent for a busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, fast, efficient. Color and clarity top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and durable. The speed is amazing, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop - small, light, long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first personal laptop after finally moving from a desktop. Decided to go fairly high-end and I don't regret it. Small, light, with a great display/touchscreen, it's a real winner. The long battery life is a huge plus. Being a windows machine, it still has the occasional Microsoft crash but I've learned that's a fact of life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We are thrilled to hear you're happy with your purchase! The Surface Pro is certainly a handy two-in-one device, not only in laptop mode, but also when transformed into tablet mode as well. We're so glad to hear you're overall experience has been great! We are sorry to hear you're experiencing some occasional difficulties using Windows 10. Please know that our support team is always happy to help you get your device running in optimal condition. They can be reached here: https://support.microsoft.com/en-us/contactus/.

      Thanks for leaving us such great feedback!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İ like it,ists very light,small and smart.Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Love my surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! Its light, its fast and ideal for note taking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It is very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and performance are very good for me. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great device for personal or business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stylish, compact device that performs well everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fast processing. Perfect for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop/tablet I have every used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied and happy with the product! Note taking couldn't have been easier. Very compact yet powerful machine!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great comouter/tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, good processor, fast, light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop for home and work use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, great to carry around. Fast and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great device for multiple purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface Pro is fast, versatile & portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for college and it has been extremely convenient since it is easy to use and write on for my lecture notes (I bought the pen and the keyboard with it too). It is really thin as well so it doesn't take up a lot of space and weight since I have books with me too. Definitely a good investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your review! It sounds like the Surface Pro has been a great companion for you with your busy school schedule, and we're glad it's made taking notes easy!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

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