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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 554 reviews

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Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Surface Pro 2's ease of use, long battery life, and the quality of its keyboard. Many appreciate its compact size and the inclusion of a USB port, finding it convenient for various uses. However, some customers find the device's weight and price to be drawbacks. Concerns were also raised regarding the RAM capacity in certain models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 554 reviews
  • Rated 4 out of 5 stars

    Great, even if you are learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mine since November and I love that it is practically a mini lap top at a fraction of the weight. It goes everywhere with me. I chose this product for its feature of having a full version of MS Office on board. Love it and look forward to getting faster at the touch screen. I have already purchased one for my husband and have recommended it to several friends! I also plan to learn to integrate it at work too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Both a computer and a tablet. Have numerous iPads, and this product is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Surface Pro 2 is an excellent choice for a tablet and a great complement to my Nokia Lumia 920 (Windows Phone). On the plus side, the tablet is compact and runs everything I have thrown at it. A great replacement for my laptop. On the minus side, the Microsoft store currently does not have all the latest apps that are available on other platforms but is quickly catching up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this tablet, does an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this tablet, but the keyboard. The keys are wide and flat, making it hard to type. Also, the touch mouse is easily bumped when typing and this changes where you are typing and can mess up your report, or at times has deleted every thing I just typed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I was a little more than disappointed when the salesman told me that the pro 2 did not come with office and the lesser model did. I think that is silly that you are buying the top of the line model and it doesn't come with office.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great for work and play!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like being able to work on Word and Excel docs & the keyboard is pretty sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more apps in App store. Easy to use. Accessories are priced decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can carry it with me if I like or keep it on my desk with an USB hub feeding various accessories. The touch screen has spoiled me to the point I go to work and expect my office monitor to work the same way. What a joy to use this computer. It has jumped me from just occasionally using my old tower CPU computer to keeping this one in use a lot. Windows 8.1 is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cutting edge machine with all the features I wanted and needed for school, gaming and browsing the web. Not thrilled with the stand as it falls a lot but other than that and dealing with windows 8 it's a good tool for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for school and daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily use for school. Never had an issue with product.. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great combo of a tablet and labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily interfaces with other products and services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited a long time for a Tablet/PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted Microsoft. I refrained from purchasing a convertible or hybrid computer. When I learned of the Surface I became interested once again. Of course, because of reviews I had to wait for the Surface Pro 2. When Best Buy offered it with the typecover I decided it was time to jump in and make the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 2 is exactly what I needed for my second job. I can have all my documents with me at all times wherever I go. Having only wifi connection has not been a problem yet and I've been using the Surface for about three weeks now. It is slightly pricey but well worth the investment.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    I like The touch screen and stylus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen and stylus, but not the price. I thought it was too high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This product has been amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Great purchase. Don't buy the Surround 1.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell in love with this immediately! A must get. Light and super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to have a full Computer in Pad format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface allows me to continue projects when away from my desktop, since both run windows 8.1 and Office 365, they are linked by Home Group Network for extremely easy on-the-fly transfer of data resources in addition to Cloud Storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 2 is a very user friendly tablet/laptop. I use it for both business and personal. It is light and easy to transport, but large enough screen to make it very functional for work purposes. I would recommend this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Top recommendation from experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consulted an independent "tech consultant" for what product would best meet my business needs. The SURFACE was an immediate recommendation. I was not aware that OFFICE was not included and did not know that some apps are not compatible with Windows 8.1. I'm still learning how to use the multiple features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool, a little more user friendly. One bright sunny AM my friend was on her PC and I was on the surface she had to move because of the glare while I continued on without even the slightest interruption.

    I would recommend this to a friend