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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 554 reviews

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Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Surface Pro 2's ease of use, long battery life, and the quality of its keyboard. Many appreciate its compact size and the inclusion of a USB port, finding it convenient for various uses. However, some customers find the device's weight and price to be drawbacks. Concerns were also raised regarding the RAM capacity in certain models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 554 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quick in speed. Still learning about all the extras.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great product. it' as good as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Pricey but given the features it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface works great even for my dad who's not really used to using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the Surface Pro 2. I would have rather gotten the 256GB version, but the price jump is a bit high. I really enjoy the ability to use MS Office. The microSD slot is a plus. Downside, not many apps as Apple. I have money to spend, but not many apps I want .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, powerful. Has the best of both worlds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good tablet easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows 8 functions beautifully on this; easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    still some glitches with printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not stay connected to printers at office. Kept getting offline. A little too heavy for a tablet/computer. I would not recommend it to anyone now. Second or third generation should be better. Still has some working out of the kinks. Instruction Book did not come with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device to have to be productive and take care of business on the go. The best thing is I can still install my legacy applications. The fastest startup and shutdown I ever witness on a PC. The pen stylus works very good for drawings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product for business and entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very nice surprise to me. I am able to download apps and use this as an entertainment tablet and also use Microsoft Office for productivity. Very happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tablet, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to give a rating between 1-10, 1 being terrible and 10 being great, I would give it an 8 or 9. Because this is a product is a Windows product, it should automatically include Windows in it. For the price, it should have included a really good version of Windows in it. Overall, I am extremely satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    little high priced to other laptops but works grea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since laptop and this has full windows 8.1 and office was easy to move work from laptop to tablet and back via usb/wifi/skydrive and just by using my live account backgrounds and settings from laptop appeared on tablet a nice surprise..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I need done: mirrors my desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and mirrors Windows and Outlook on desktop. My Documents, Outlook, etc are accessible remotely and work is saved very seamlessly on the Cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro Is a great Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pro is a great tool for doing work on the computer, @work or @Home , or just for leasure. The pro boots up in 12 seconds and has the full version of windows 8.1 and can run any software that you use on a big home computer. Great tool for students .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely superb... what a tablet should be!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a tablet that runs Windows and Office Pro. This is it. It is fast, has multiple uses..... I love it. Compact, great to work with on an airplane even with the keyboard attached. If you need business functionality coupled with great personal applications as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not easy to learn & help not real helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems this product was designed to make me pay for tech support if I wanted to get apps, programs, etch on the tablet. I am impressed with its operating speed and storage. Once I get past the setup problems I think it will be a great machine./

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, very portable, good processor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for rounding in the hospital and is very useful. Easy to carry around and quite powerful. Screen is excellent. However, much of my computing is using the desktop to Win8 is not really being utilized due to lack of apps. Hopefully this will improve over the next 1-2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet which doubles up as Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good Tablet and Laptop...It has very good processing power and comes with Skype account making it great value add. Add a Dock station and wedge mouse and you have all that you need in office !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 2 is a good laptop, easy to use and easy to carry wherever you like. The touch screen is very sensitive and responsive. Microsoft office works great on the surface. Opening two apps at the same time could be simpler and the battery life could be better. However, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what to expect when I bought this tablet. However, both the keyboard experience and the touchscreen work very well, and the screen is very easy to read. I'm even getting used to Windows 8.1!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet if not used to iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New "swiping" system difficult to learn, different format to ease into if used to apple or android. Great power and usage once you get used to it. My wife hates apple and loves to use windows. Thats why I bought it. If apple offered a similar tablet (not iPad), I would go with apple

    No, I would not recommend this to a friend