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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 554 reviews

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Rating by feature

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Surface Pro 2's ease of use, long battery life, and the quality of its keyboard. Many appreciate its compact size and the inclusion of a USB port, finding it convenient for various uses. However, some customers find the device's weight and price to be drawbacks. Concerns were also raised regarding the RAM capacity in certain models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 554 reviews
  • Rated 5 out of 5 stars

    Easy to use. Really small and handy.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for school, and easy for beginners. Awesome graphics. I use the pen and paper on the computer setting and then it transfers it to writing on the computer it's an awesome program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface Pro is a great device, I am really happy with it. It is great quality, best performance and you can run any application, like on a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great .............................................................................................................,,...............................................................................,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best tablet for business and personal use

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet found all PC on my network easily, and I was swapping and copying files within minutes between my PCs! Still working on the functionality but love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi functional, perfect for work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great product!! I love how it has combined the best features of a tablet and a computer. It should also be noted that you are not able to store the stylus pen in the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for a beginner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I had only occasionally used my husband laptop but I was getting very good at using my android phone. I always have my surface pro 2 with me. I learn something new about it almost every day. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has worked great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a tablet that could be docked and connected to other devices and this was the best one I could find in all my research. Windows 8.1 works great on it. It does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast responsive. Great tablet. Wish the on screen keyboard would pop up automatically for desktop apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 64GB tablet, so happy I upgraded when my last one broke. It has become my computer of choice when I need to do anything on the web!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet/ laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that u can do anything and everything with it, was thinking about and iPad but after wife got this for me there is no way to go back.. Just wish microsoft office was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to do all my PowerPoints and Word documents on the tablet. It is easier to take with you. I also love the fact that it still lets me do all the things that a tablet does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A touch screen laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and got a MacBook Pro. Cons, you don't get the apps you would get for an iPad, and if you want productivity tools you have no choice but Microsoft costly programs. If you want a different browser; you have no choice in tablet mode. If you hate Apple and Android then Surface Pro 2 is the perfect tablet with a keyboard, stylius, and desktop mode; you can do it all. Although, I would recommend an ultabook if you want the portability of a tablet, but the functionality of a laptop. LAPTOP!!! I had an iPhone, so I got a MacBook. If you have an iPhone you should get a MacBook too!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface Pro 2 is a great product productivity.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 2 gives you the functionality of the computer but with the footprint of a tablet. Everything about this works really well I love the type cover for typing long documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots to like

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept; actual computer in tablet form. It highlights how Windows 8 can be an effective OS. But in the end, its a high powered, sexy NetBook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spit screen works great and pen funtion is good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tablet that works well. Would like better apps to use pen function with The camera takes good pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No instructions on uses--uses unique and new to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple instruction book would make the Surface 2 much more functional and productive faster for new users. Apps that better emulate those of Apple, especially financial and news apps, would greatly enhence functionality--even those from the same company appear inferior, e.g, compare Bloomberg Business on Surface with those for the I-phone. A lack of instructions have prevented sharing calanders and contacts with PCs and I-phones. The ability to utilize Office is a significant benefit that would be enhence if easier linkage was available to common documents.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for office tasks; not for internet browsing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this product a valuable resource for completing inter office tasks. Works well in meetings to record notes, etc. Not a bad price or value for what you pay. Overall, worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun little computer that will do almost everything

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like most of the features of the surface however, longer battery life and a built in anti virus so the customer doesn't have to purchase it separately would definitely be a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Processor speed, Size

    Rated 4 out of 5 stars

    Looking for more from your tablet, here it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought a surface pro 2 I have been looking for a way to eliminate the need for my iPad and my bulky work laptop and still be able to perform any and all work related or personal tasks at the drop of a hat. I tried to add apps to the iPad like quick office and others to help in editing and doing simple xls functions, but I found it was not enough. I looked at ultra books and 2 in 1’s and convertibles. None of those options gave me the true flexibility and performance that I was looking for. What I wanted was, the ability to do complex excel tasks (pivot tables and more), manage my email in a familiar and productive way, keep up on my news and social networks without having to go to each web site individually, edit photos, presentations and even create marketing materials, and most of all I wanted to use this as a tablet and still retain all the functionality of a “PC” The great Speed and Power: The Surface Pro 2 is FAST, I have tested it running most programs and games that I reserve for my gaming/PS PC and it handled them with ease. NOTE: if you are a gamer, you will be able to run most newer games on this, BUT at med to low graphics at best, it’s a good way to quench your jitters while on the road or away from your gaming rig but in no way a replacement for a gaming PC. Photoshop and other intensive programs it is more than capable off (add in the stylus and PS becomes so much better!) Full Office: Selling point for me, I can install most any program that runs on my regular PC and it adds in stylus/touch controls. See my notes about Office 2013/365 in the “not so good” section below as I am running office 2007. Type Pad 2: This is a great accessory, I could add it into the bad section because you have to pay for it, but it is well worth the extra cash, backlit and very easy typing compared to full-size. Stylus: I bought about 10 different stylus for the iPad for drawing and editing photos, the active stylus on the surface blows them all away. If you like to take notes with pen and paper, you will not notice a difference when using this stylus/tablet combo. Size: Compact, easy to open and start working, and a good form. At 2 pounds, some people might pass on this, but keep in mind you have a full windows 8 operating system on board and an i5 processor. The weight compared to what’s under the hood is completely acceptable for me. Battery Life: rated at 7 hours doing regular activities is much less than the “competition” but again, for what you get in comparison to an ultra book or 2 in 1 this thing rocks! I can get thru a full work day without having to charge and it does charge to full in a couple of hours. Windows 8.1: I put this in the middle of the road; this OS is defiantly coming along, but will take some getting used to be patient with it, it is a lot easier to navigate and manage with a touch screen. The not so great The windows app store: Is not there yet, some of the apps are great, but you will find they are higher priced than you are used to paying in the google play or App store. As more people get into windows 8 we will see more, quality apps coming thru the store. You will sacrifice some of the cool/fun apps you get on your iPad, but you will quickly find ways to replace them. Glare: You will get a good amount of glair in some situations, you can turn the brightness up to counter this, but then you are sacrificing some battery life. Wifi: The built in Wifi card is terrible, sitting next to my AP I could get 3MBPS Down and 10 UP (I have 50/25 service) I connected a USB wifi dongle that I have and got 50down/25up immediately. I am not sure if this can be fixed with firmware updates or not, but it is defiantly a major issue for me. Doing the basics it isn’t overly noticeable, but when I want to download a large file I connect the external USB adapter to shave days off of a download. Office 2013/365: If you use google sync or other mail services with outlook, do not download the free trial of office on this, it is highly unstable and in compatible, save yourself the time and install office 2007 or 2010. Initial set up: It took me about 6 hours to get this set up the way I wanted it, between installing all my programs and playing with the live tiles and setting up syncing with all of my other cloud services. It took longer than I wanted it to, I hesitate to say this is a negative, its more of a warning to be prepared, you are not going to turn this on and DL some apps and get to work, it’s a full blown PC and you will need to take some time to get it how you like it. Some of the things I have listed as positive things can be taken as negatives depending on what you are looking for out of the surface pro 2. This product is not for everyone if you are just looking to be entertained, go get an iPad or Android tablet. If you are looking to be multifunctional and completely capable of anything at the drop of a hat, then this is the device for you. I recommend this for road warriors and workaholics alike, it can replace all other devices. Casual/social media hounds will find this heavy and clunky and are better off with an iPad. I am only giving 4 stars because the Wifi issue really bothers me, it’s like buying a high end sports car and putting 87 octane gas in it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Processor speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Had the 1st gen, and this is a fine upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Surface Pro 128 and gave it to my wife this past summer because I couldn't get used to the screen size... I missed it terribly! She LOVES it! I tried to replace my laptop with the Surface 2 RT, but quickly realized I wouldn't be able to do so, so I took it back and got the Surface Pro 2 128, on which I am now typing this review. I own a business and needed something much more portable than my heavy 15" laptop. I couldn't find suitable replacements for my programs I use daily on the RT or it may have worked out for me. I think the pro is the better solution though for speed and functionality even though it weighs .5 lbs more and is considerably more expensive. I have not had a single hiccup yet and am happy to report that my bluetooth mouse now works flawlessly since I performed Windows updates. At first, it was a little jumpy, but after the update it is smooth as can be, and it even shuts down automatically to conserve battery power which is a HUGE improvement over the 1st generation. I know I have others that agree, but I think these, even though they are great and fast, are too pricey, especially since the keyboard costs extra! I think it would be much more worth it to lower the price or include a keyboard solution in the base price. Other than this, I can't find one thing negative to say about the Surface Pro 2!

    I would recommend this to a friend