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Customer Ratings & Reviews

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The comparable value price is $1,059.00

Customer reviews

Rating 4.7 out of 5 stars with 599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Pro 6's ease of use, light weight, and comfortable keyboard. Many appreciate its compact size and good battery life, finding it ideal for portability. However, some users express concern over the limited storage capacity and the price point. A few also mention occasional overheating and performance issues related to storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 599 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this product but face recognition definitely shaky. Good processing speed and awesome display.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Awesome 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more happier with the Surface Pro 6. This tablet/laptop is portable and very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Slick and Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. worth it! Working well for over a year and half with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, light and fast processor. Just wish you didn't have to pay for the pen separately

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Love the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for computer, tablet - travels well and very user friendly. Keyboard a must.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review! We're thrilled to hear Surface Pro 6 is meeting all your needs. If you're interested, here is a quick link on integrating your Surface with your smartphone so you can always be connected to your work: https://support.microsoft.com/en-us/help/4087247.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a Microsoft passed item and it has a bit of learning curve coming from Apple products but overall a good product. Just takes some getting used to and I don't feel like I will full maximize its potential because it is so versatile.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Surface family! We're delighted you took the time to tell us about your recent experience with Surface Pro 6. We know switching operating systems can be a daunting task, which is why we have some great tips to help you navigate your new device. Check out our tips and tricks for Surface and Windows here: https://support.microsoft.com/en-us/help/4023435.

      We're passionate about helping our customers get to know their devices. Please don't hesitate to reach out to our support team for any questions you may have: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase. It is light weight and great for presentations.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    It's fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a tablet and desktop at the same time. The RAM is a little slower than I would like, and the screen is super touch sensitive so it auto-clicks things when I'm trying to scroll. The keyboard cover is nice and I appreciate the USB port. The tablet mode Windows 10 interface has room for improvement.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review. It sounds like overall, you're enjoying your new Surface Pro 6 and that always makes us happy to hear. You might be able to get the touchscreen to where you want it by following some of the suggestions at this link: https://support.microsoft.com/en-us/help/4023476

      Hopefully, that will help you be able to get the most out of your new device. Thanks again for the review!

      Regards,
      Jonny
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Good for travel use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for laptop users not much if you are looking for a tablet use. Great keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am thoroughly satisfied with my Surface Pro 6.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface computer. As an upgrade, I am happy that I made the choice. I examined many other computers before deciding on the Surface Pro 6. I use it for teaching online and other applications for church and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the first surface I bought so much that I invested in a second for a family member. This device is excellent. Great for digitally handwritten notes/drawing things out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Over all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT's a good product. Easy to manage and work on. It's good for the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do just about anything on it and if you love to doodle or draw this is the one for you the 3 d drwing is awesome and I enjoy drawing helps me relax and. An swap back and forth doing different things and everything is saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and small for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for note taking. Great for school. Great for being extremely portable. Starts up super fast because of the SSD. Was pleasantly surprised by face recognition. I use it personally for Lightroom and photoshop. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device with a surprising performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful portable full Windows device. Surprisingly snappy for heavier applications like Visio and later Excel sheets. Not impeccable performance but very useful in the road for quick edits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Tablet Trying to be a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface ended up being too big for taking notes, etc. in say OneNote, but amazing screen and responsiveness. This can be a true laptop replacement, but keep in mind it's not as lap friending as traditional clamshell designs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charger broke after 14 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. It's fast and despite the 128GB SSD, I don't have to worry because I use the cloud anyway. I use this mainly for school but in 2020, I also started to use it for work. DOWNSIDE: The charger broke a little over a year. At around January 2020 (1 yr and 2 months from purchase) the charger started acting up. It would be plugged in but not charging. I would unplug and reconnect a couple of times then it would start working again. Around May, it was happening more often, and in June, it completely stopped working. I had to purchase a replacement which is NOT cheap. I wish I had bought the Best Buy extended warranty had I known it would break in less than 2 years. Funny coz when I bought this device at the store, I asked a kid who was holding his surface pro how he liked his device. He said he loved it but he was just there to buy a new charger. That should have been a warning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this system about a year now and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift since my laptop stopped working (was 4 years old). I absolutely love it and recommend it for STEM students; recommend getting pen as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      We appreciate the great shout-out! We're glad that Surface Pro 6 has been the perfect fit for student life. Between powerful performance, and its versatile lightweight design, it's no wonder carrying this around campus is perfect for bringing productivity with you on-the-go.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally going to purchase the earlier model that was on sale but chose to spring for this newest version. I'm so glad I did, I love it! Setup was easy peasy and the surface pro is everything I need, all in one.

    I would recommend this to a friend