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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 753 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Surface Pro 6's portability, lightweight design, and responsive touchscreen as significant advantages. Positive feedback also highlights its generally good performance and practical size, although some find the battery life could be better. However, a common concern is the product's cost, with some users also mentioning limitations in RAM and USB ports. The finish is another area where opinions are divided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 753 reviews
  • Rated 4 out of 5 stars

    Meets all My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I have used iPads for years, but was looking to get away from Apple's leash. This 2 in 1 easily handles everything I need and more. I am not overly crazy about the overall tablet experience on Windows, but perfect in every other way. The keyboard(though you do have to buy it separately) is definitely worth the money. I also love the expandable storage option.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angela,

      Welcome to the Surface family! We're glad that you are enjoying the features of the Surface Pro 6 and happy to see that we're helping to empower you to do more with your devices. Thanks for taking the time to leave this wonderful review!

      Cheers,
      Jonny
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. Better and lighter than the book and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface Pro 6 is easily the best computer that I have ever owned. I'm able to do most anything with the Surface Pro 6 that I can do with my laptop at home. It is very versatile & goes everywhere I want. Very good wireless. I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the kind compliments! We're delighted you're loving the ultimate versatility of Surface Pro 6. We're proud to provide our customers with this powerful machine, all in lightweight ultra-portable design. We hope you continue to enjoy all Surface Pro 6 has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect, easy to use "laptop". It is a bit pricy for it and the accessories but I love it. Photoshop has been very easy to use and runs well. As for gaming you can play smaller games like Minecraft with ease but has struggles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN LOVE WITH THIS COMPUTER! I love being able to write on my screen with a pen and using its tablet-like features. I am a math teacher, and it is so helpful to just write out equations to display for my students.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, go elsewhere for 2-in-1. The stand on the back keeps this tablet from being a good portable laptop as it's not very lap friendly. It doesn't balance well. The tablet functionality is great, though. If you'd use this more as a tablet, occasionally attaching the keyboard now and again, it's for you. If you primarily use a keyboard, go elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this baby for my daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby works great for your collage kids especially if they are going for arts sad these cannot even get repaired but if ur a careful person that takes care of your stuff uou will have no problems with this baby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro exactly as described!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest online purchase I ever made and the item was just as described and their app is very simple to use. This kind of service is rare these days but I will be using Best Buy for a long time to come!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product really enjoy the portability. enjoying it alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen works great, and is a great machine for basic things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface, I had the Pro 3 for about 4 years and just upgraded this year to the Pro 6. I like the flexibility of it being somewhere between a tablet and a small laptop, it fits my needs really well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. The Geek Squad set it up for me and they were even able to recover everything from my old laptop even though the hard drive had completely died. This computer and the Geek Squad are AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and User Friendly , I am very happy to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good surface pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my wife. she does not complain about this yet. I got it after the pro 7 was out, which the price is low. I am happy about this one since there is no big difference between pro 6 and pro 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    second surface pro - even better than before!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a surface pro 3 a few years back, and was in need of a new one since my wife took my old one. This one works even better than the first one, and it's convenient to have the facial recognition sign-in feature

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for being a long-time Surface fan! We're delighted you once again chose Surface for all your day-to-day needs. It sounds like you're making the most of Windows Hello on Surface Pro 6 for faster, and more secure way to sign-in, and we're glad you mentioned it! We're very proud to offer features that empower our customers to accomplish more. We hope you continue to enjoy all Surface Pro 6 has to offer.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Computer easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, I need help understanding how it works, I am old... I would like to have help understanding how to use all of the features. When spending this much there should be help offered from the purchase place.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing to give Surface Pro 6 a try. We're glad you're loving it so far. We're happy to help you get to know your new device, which is why we have this handy Surface App: https://www.microsoft.com/en-us/p/surface/9wzdncrfjb8p?rtc=1&activetab=pivot:overviewtab.

      Download this to get started learning more about your device. We hope this helps!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality build, feels premium and powerful. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro SD sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The micro SD slots sucks. Would not accept the card then would not release it. Card was damaged on removal. Must now find someone that can recover data from a broken card. Bought a mini USB drive to provide extra backup storage. I do not recommend using the micro SD drive. Otherwise the computer is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to reach out. We're truly sorry to hear that you've been having some difficulties with the micro SD card slot of your Surface Pro 6. Our support team would love the chance to assist you, and can be reached 24/7 using this link here: https://aka.ms/AA4rbq6.

      We look forward to hearing from you soon.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased, ease of use,and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop/desktop replacement for the price. It's not a gamer replacement machine as the graphic card can't handle high end requirements, but it can handle everything you can throw at it.

    I would recommend this to a friend