Customer Ratings & Reviews
- Model:
- KJT-00016
- SKU:
- 6298137
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Surface Pro 6's portability, lightweight design, and responsive touchscreen as significant advantages. Positive feedback also highlights its generally good performance and practical size, although some find the battery life could be better. However, a common concern is the product's cost, with some users also mentioning limitations in RAM and USB ports. The finish is another area where opinions are divided.
This summary was generated by AI based on customer reviews.
Great laptop for starters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am very impressed with this computer. Great features and quality of picture on the screen.
I would recommend this to a friendCame on time and was easy to upload Micr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in when stated and was easy to upload both Windows 10 and add on Norton Anti-virus.
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, for starters, I do really enjoy this product; however, after having it for a short time, I have to say that it's become extremely glitchy. I wish I could bring it back, but it's out of the 14 day period. If I could, I would go back to the Surface Laptop 2 or the Surface Book. I don't know any companies that lack the 30 day return. I'm sadly disappointed, and I've bought numerous things from BB recently.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you've encountered difficulties with you Surface Pro 6. While Best Buy has a 15 day return policy, your new Surface device is under a 1 year limited warranty which you can learn more about here: https://aka.ms/AA4rbrm.
As for the glitches you've experienced, we'd like to recommend filing a service request. Our service team is ready and waiting to help. You can submit an online request through this link: https://aka.ms/AA4rbrn.
We genuinely hope this helps.
Kindly,
Rebecca
Surface Customer Care
This Surface Pro fits all my needs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy setup and directions quite clear. This Surface Pro absolutely fits all my needs.
I would recommend this to a friendEverything Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surface pro 6 has met everything I expected it to with being a previous pro owner.
I would recommend this to a friendGood so far -pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. MS has a habit of updating software right after I by a machine that renders the unit worthless. This has been great so far. Everything operates as advertised.
I would recommend this to a friendGreat computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is better than I expected. The quality is above the other computers I was looking for
I would recommend this to a friendGreat Windows 10 Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though it is I5-based, it is the most impressive laptop/tablet. We bought as a gift to a visitor to our home! The visitor liked it and happy using it as personal tablet!!
I would recommend this to a friendAwesome 2 in 1 device.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best hardware product from Microsoft and its been really amazing handy.
I would recommend this to a friendmy second purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my second surface pro, do to my grandson breaking my other one. works great i love it
I would recommend this to a friendGreat.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a good investment. Especially for an individual in school.
I would recommend this to a friendNear perfect device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that keeps this equipment from perfect is its shortage of internal storage.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sherrie,
We're happy to see that you are enjoying your Surface Pro 6 overall. And thanks for the feedback as well about the storage space. In the meantime, you can utilize any USB hard drive to be able to expand the storage as you need. Thanks for taking the time to leave this review for us!
Regards,
Jonny
Surface Customer Care
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a replacement for my laptop and tablet. THIS is the perfect combination.
I would recommend this to a friendAwesome surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like any other surface this one does the job done definitely recommend it
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the Pro 4 because it would not work with my work system. The 6 is awesome!!
I would recommend this to a friendDefinitely a must get!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for sure! My husband loves it!! Definitely was a great gift idea for him!!
I would recommend this to a friendExcellant Tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great both as a laptop computer and as a tablet.Very easy to use in either configuration.
I would recommend this to a friendGreat Working Tool
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working tool for the value. Small, portable and easy to use
I would recommend this to a friendGreat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems have had it awhile now and it has had no issues.
I would recommend this to a friendgood product , easy to get started
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface is a nicely designed product. Assistance in the store was very helpful.
I would recommend this to a friend