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Customer reviews

Rating 4.7 out of 5 stars with 292 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 6's portability, light weight, and impressive battery life. Many appreciate its performance and the convenient size, allowing it to function well as both a laptop and tablet. The fast SSD and sleek design also receive positive feedback. Overall, users find it easy to use and a versatile device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Processor speed, Weight

    Rated 2 out of 5 stars

    Stay Away from The Black! Paint Chip After 1 Week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing that the black paint started to chip a week after I purchased, unacceptable for this price point. The power cord is short and only being able to charge on one side limits functionality. Surfing the internet usually takes up 30%-40% RAM no matter what you do! So expect to always be running at about 60% of your 8GB memory. For the most part I haven't had any issues and the devices performs really well. It only has gotten hot once while doing a system refresh. The device is really beautiful, Very responsive, fast, and lightweight. Not sure if its worth the money at its current price point sense the only thing that has changed is the fact they added a year old processor and turned it black. Easily a 4 or 5 star device if the paint did not chip so easily. If anything changes after a few more months of use, I will update my post.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joey,

      Thanks for taking the time to reach out. We're sorry to hear about your recent dissatisfaction with your Surface Pro 6. We have alerted our specialized care team regarding your experience, and they are prepared to offer assistance. To accept this specialized care, please begin by filing a ticket here: aka.ms/SurfaceCare-us. Be sure to use your unique reference number; 1812117470176.

      We truly value your feedback, and we are eager to hear from you soon.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Off the charts awesome!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting a chance to learn this new tablet. The size is perfect as well as the weight. This will be used more mobility due to the fact that it weighs less that 1.5 pounds. The touch screen is very responsive to the touch. The clarity is so much better that what I was using. Happy that I was able to get on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, powerful and light. easy to carry and perform both school work as well as business work. lots of capabilities with this computer. Expensive but excellent computer

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    I love this tablet/laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of equipment is so light weight and easily to use and take anywhere. I love it’s simple design and versatility. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    excellent product with room to improve

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my brother who makes music. he was previously using a powerful but bulky laptop. he wanted to be able to edit his music throughout the house not just the studio. The Surface was perfect for this as its very lightweight. On top of that it handled all his softwares without issue. it boots quickly and uses facial recognition to unlock so all you have to do is press the unlock button and it will open up when it sees you. the biggest down side is the fact that there is only one usb and a mini hdmi port which will leave most needing adapters. There are plenty of adapters for additional usb ports we found a very thin one that added five additional slots it had a swivel and hung on the side of the surface with ease. these issues are obviously due to the surface being so thin and powerful. A sacrifice we gladly made. For a time i was using the surface for graphic designing it does fine but its not as good as my dedicated drawing tablet attached to my desktop. i'd suggest getting a specialized drawing tablet for that. ultimately its an amazing piece of technology aside from its touch features its far superior to an ipad pro due to it running actual desktop programs and not mobile versions of said programs. After a year of use it has not run into any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Best Tablet I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although quite pricey I am glad I purchased the Surface Pro 6. Push the power button and you're pretty much ready to go! It is lightning fast and so far I have found it does anything a laptop can do. One of my biggest reasons I chose the Surface Pro is because of the USB port. Being that all my business is done while traveling this is a convenient feature for using with an external drive etc. The product is light and convenient. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Weight

    Rated 5 out of 5 stars

    Best surface yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had three generations of the surface. Super fast, light weight, and great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best computer tablet in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This in my opinion is the best computer/tablet combo. Very ideal for traveling. Light weight and amazing new look with the black model. No complaints at all. Pen works perfectly, not sure but I hope it has a mic. Would be a plus if pen and keyboard were included. Either way not as pricey as competitors so no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great as laptop for HS into tablet for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 16 yr old to use as a lightweight laptop in high school, and as a tablet that she can write on when she goes to college. She really likes the quality, look, and feel of the computer, and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great notebook, it's everything I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so convenient to take everywhere, so lightweight that I can have it on my shoulder bag and not worrying of shoulder pain. User friendly, it didn't take me long time to learn how it works. So quiet, no annoying wiggly sound.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Slick and portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing machine. I purchased for work. I travel extensively and fits well on airplane tray. It’s compact and light. It stows well. And with docking port it acts like a full powered laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    digital notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I looked for the new Samsung notebook and saw this new Microsoft surface Pro 6 and i tried for some moments, never thought it can be that fast. Very much impressed. light and fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're honored you decided to give Surface Pro 6 a try! We truly believe that speed and 2-in-1 power of Surface Pro 6 make it a great partner for working on personal and professional projects. To help you get to know your new Surface device, we recommend checking out this link here: https://aka.ms/AA4r433.

      We hope you continue to enjoy!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computers Ive ever gotten does everything i need while still remaining portable for my frequent traveling with minimal weight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very function-able, and light weight. Can be used as laptop as well as a tablet. It is very fast. Great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a while. It's fast, very light and portable.I purchased it with the keyboard and pen.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great tablet/laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight of the Surface Pro! It can be used as a tablet or add the key board to use it as a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything I need it to do! Great size and lightweight, so easy to carry around with me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 5 out of 5 stars

    Best Surface Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Surface Product - So far so good, everything works, still super light and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second surface pro. Best laptop out. I travel a lot and size and weight can’t be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light portable computer. Easy to use. Would highly recommend

    I would recommend this to a friend