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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 292 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Pro 6's portability, light weight, and impressive battery life. Many appreciate its performance and the convenient size, allowing it to function well as both a laptop and tablet. The fast SSD and sleek design also receive positive feedback. Overall, users find it easy to use and a versatile device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 3 out of 5 stars

    Nice product but did not work properly for the rea

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product but did not work properly for the reason purchased. It is a nice tablet if that is all you are using it for, however if you are an artist it is not as great. It crashes frequently when using Corel (a popular drawing program). You must save OFTEN so you do not lose your work due to the crashing. Other than the art aspect it is a good device.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mary,

      Thanks for taking the time to reach out! We're sorry to hear you've been having some difficulties with your Surface Pro 6. Our team would love the chance to assist, and you can reach us at your earliest convenience here: https://aka.ms/AA4rbq6.

      We look forward to hearing from you soon!

      Kindly,

      Heather
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Still figuring this surface pro out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money you pay you which somethings would be a little bit different like the windows mail still stinks and you wish that it would come with some Microsoft office

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jami,

      Thanks for taking the time to share your honest feedback with the community. We are passionate about helping our customers get to know and love their new devices. If you're interested, we highly recommend checking out the Surface App so you can find all the great features Surface Pro 6 has to offer. To learn more, click here: https://www.microsoft.com/en-us/p/surface/9wzdncrfjb8p?rtc=1&activetab=pivot:overviewtab.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Nice once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have one. However have to add more stuff like keyboard, pen and case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera stops working with all apps.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome otherwise, even if you got to buy the accessories separately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer 6 months ago, the charger broke within a month. The screen has now cracked and is not under the 1 year warranty.... garbage.

    No, I would not recommend this to a friend