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Customer Ratings & Reviews

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$899.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 767 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Surface Pro 7's ease of use, light weight, and responsive touch screen. Its performance is also frequently praised, along with its convenient size. However, some customers express concerns about the battery life and the price point. A few users also mention that the device can get warm during use, and some find the RAM to be limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 767 reviews
  • Rated 5 out of 5 stars

    Useful and purposeful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the purpose that we needed this item for. It was used during a tradeshow/conference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews before purchasing - traded in my Surface 4 for the newer model - works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface is good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the smaller screen which I had before. But this is large but ok for what presentation I do. I problem hooking ear bugs to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. It does everything and is really well designed. Probably one of the best Microsoft products ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in the beginning, but later slowed down. For the price range its a good laptop and tablet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    impressive tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was surprised at how good this tablet turn out to be. It allows me to do my work in office applications better than i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Surface Pro and I'm still in love with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface forever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface will always mean quality! Being a Surface user since first Gen. Never go back to any other brand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a loyal Surface fan; we hope you continue to enjoy using your new Surface Pro 7! Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love the Surface Pro 7!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro keeps improving! Love it! Replaced my laptop with it and never looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase for college. I am returning to nursing school and needed something functional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Apple iPad and this is so much better. Quicker response and works effortlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HelpMePlease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult for me right now to use and customize because I am not technologically savvy. I have tried to get online help in several different places when I am having trouble but they have been dead ends. The product, itself, is nice and I like it. It is just difficult to full advantage of it without the proper help. I think that my opinion will increase when I am more familiar with the product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a part of our Surface family. For tips on your new Surface Pro 7, please go here: https://support.microsoft.com/en-us/surface-pro Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Recommend this Surface

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is an excellent surface. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store representative tried to talk me out of the new pen its so much better than the original dont let them talk you down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro 7 is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have earlier model; Pro 7 works great! Exception: Safely remove icon only shown when USB is plugged in. Sometimes does not show with hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S pro 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great up grade to surface pro. better charging doesn't generate the heat that the old version did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very nice and definitely functional. However, the screen is a bit too small for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! The tablet functions are so easy to manage and the stand adjusts perfectly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Earl – It’s great to hear that your new Surface Pro 7 is working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better Model than others. So far battery does not over heat. No glitches as of uet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Bright !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks, the screen brightness control stopped working. Tried the Win-10 fix and still locked near top setting of brightness.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for reaching out to let us know that something isn't quite right. We recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/ Hope this helps, Erica Microsoft