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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 601 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 601 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I finally made the purchase. Absolutely love being able to switch between “tablet” & laptop . I’ve been able to use my device without the charger for 4-5 hours & still didn’t need to. Charge until the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface will always be the way to go! I Prefer this over any other brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product/item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost afraid of over use of the surface pro 7 Using to finish university online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small size, but Windows is still Windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Mac user exclusively since 2008. I decided to try Windows again (in 2021) to see what's changed. Also, I've been wanting a tablet/touch-screen Mac for years, and the iPad just isn't it. GOOD: The surface is a really nice machine for its size. I was able to run Premiere Pro and edit FX9/a7SIII files (from an external drive) which really surprised me. The keyboard have a nice feel, and they're not all that heavy compared to similar offerings for iPads. The backlit keys were a nice touch. NOT GREAT: Windows is still slow & generally not as streamlined of a UX as Mac OS. The colors of the screen aren't nearly as accurate (or pleasant) as iPads/Macs. The display is also probably half the brightness of a 12.9" iPad Pro. So, back it went. Even though it didn't work for me; if you are a Windows user and want a touch-screen PC in a small package that's fairly powerful, I'd recommend giving the Surface a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best computer I ever bought you should buy 123 anybody you know

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Microsoft Surface Pro 4, and I was completely ready for a upgrade. I used it for school, and its been great. I got the Microsoft Surface Pro 7 and it is amazing as well. I don't know what I would have done without it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello TJ – Thank you for sharing and being a loyal Surface fan! Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing media

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school, since I'm in the Mass-Com field, and I'll be using it a lot. It's amazing!! Best speakers I've ever heard on a laptop, hd quality, runs high-speed games, it's perfect. Worth the money, I highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Benji,

      Thanks for recommending Surface Pro 7 to others! We're glad that it's been a great companion for school and that you're a fan of its built-in speakers. We hope you continue to get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Expensive, but useful tablet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted to buy a tablet, but this one fits the bill as a tablet and computer. The taptop does pretty much everything a computer does in a much smaller package. Keyboard sold seperately (...yea cash grab on Microsoft's part)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love my Surface!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MS Surface! It’s so easy to use, and even better, it’s super light and very easy to transport. This is a win for both person and professional use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely. A little awkward to use when on lap. Does always record my touch.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    1 Duo twice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the surface model 3 and it was a great machine, I bought the surface 7 as a secondary laptop / tablet. The 3 will stay at home in docketing station, the 7 will go to the office and used on business trips.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Frank - Thanks for sharing your experience and being a loyal Surface fan! We hope you continue to enjoy using them. Best, Erica Microsoft

  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good battery could be better but not bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great powerful laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfaces are the best laptops/tablets on market. Bought this for my daughter who is taking engineering courses in college and needed a dependable, fast and powerful laptop. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface Pro 7. It was easy to set up and use out of the box. Microsoft has great technical assistance as well. I like the facial recognition when signing on. So far I am extremely pleased with my new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect computer for a college student.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my son to take to college. He has has it for 2 years now and has had no issues. No regrets at all on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface and the only reason I upgraded from my surface pro 3 is the advanced video background capabilities. This computer has been excellent so far. Very happy with the performance!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thanks for sharing! We hope your new Surface Pro 7 continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some issues with the older Surface models, but this one has been running flawlessly for 6 months. Microsoft seems to have finally ironed out most of the bugs in these machines, knock on wood.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Easy to set up & start using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple consumer, I had to purchase this computer for work. It was very easy to set up & use, it doesn't have all the features that a Mac does, but I am not well versed in them either. Light weight, and I really do like the ability to use it as a tablet if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good! this was a big switch for me coming from a macbook. i really like the versatility of the touch screen feature, and how the device can be both a tablet and a laptop. very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to learn all the on systems on this device.

    I would recommend this to a friend