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Customer reviews

Rating 4.6 out of 5 stars with 601 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 601 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this Surface Pro a few weeks but I love it. Very easy to take anywhere. Recommend getting a mouse although the pad on removable key board works well it’s hard to left click on pad.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface Pro upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Surface Pro. The combination of speed and flexibility (in and out of tablet use) is the best. This is the fastest one so far. I gave my Surface Pro 5 to my husband for his "new" laptop,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact and fully functional the Surface is. A complete pc the size of a tablet. Great for someone that's mobile, doesn't need a ton of storage, and still needs the services of a full computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Microsoft Surface Pro 7 for four years, I can confidently say that it has been a reliable and versatile device that’s served me well for both work and personal use. While it may not be the newest kid on the block, its performance and build quality have stood the test of time. Here’s my long-term review, including the pros and the areas where it shows some wear after consistent use. Durability and Design (4/5): The build quality of the Surface Pro 7 is still impressive even after daily use. The magnesium alloy body has held up remarkably well, with only minor scuffs along the edges from being thrown into bags and carried around constantly. The kickstand remains sturdy and flexible, allowing me to position it at different angles for typing, drawing, or just watching content. However, after four years, I’ve noticed some minor wear on the detachable Type Cover, especially with the keys. They still function well, but the backlit keys show some fading, and the trackpad has a bit of wear. Overall, the design is timeless, and I still appreciate how slim and portable it is. Display (5/5): The 12.3” PixelSense touchscreen remains one of the highlights. Even after four years, the colors are vibrant, and the resolution is sharp enough for editing photos, reading, or watching videos. There’s no noticeable drop in touch accuracy, and it still works seamlessly with the Surface Pen, which I’ve used extensively for note-taking and sketching. The screen brightness has held up well, although it doesn’t get as bright as some of the newer models in outdoor conditions. Still, for indoor use, it’s more than sufficient. Performance (4.5/5): Powered by an Intel Core i7 processor and 16GB of RAM, this device was a beast when I first got it, and even now, it still handles most of what I throw at it with ease. Multitasking is a breeze—I can run multiple apps like Photoshop, web browsers with numerous tabs, and even some light gaming without significant slowdown. That said, after four years, I do notice that it occasionally takes a little longer to boot up or load heavy programs compared to when it was new. It’s not a huge deal, but there is a slight drop in speed with the latest updates and programs becoming more resource-intensive. The 256GB SSD has been reliable, although I had to use an external hard drive for larger files. Battery Life (3.5/5): When I first got the Surface Pro 7, the battery life was stellar, easily giving me 9-10 hours on a single charge for light use like browsing and note-taking. However, after four years, battery life has diminished somewhat. I now get around 5-6 hours on average, and if I’m doing more intensive tasks like video editing or streaming, it drops to about 4 hours. While that’s still decent for a device this old, it’s something to consider if you’re planning to rely on it for long periods without access to a charger. On the plus side, the fast charging feature still works great—it can get the battery up to 80% in about an hour, which has saved me in more than a few tight situations. Portability and Connectivity (4/5): One of the best features of the Surface Pro 7 is its portability. Even after all this time, it’s still incredibly light and easy to carry around. The USB-C port has been a useful addition for connecting modern peripherals, but I wish it had Thunderbolt support, especially as more devices are moving toward that standard. The tablet mode is handy, though I don’t use it as much as I thought I would. When paired with the Type Cover, it truly shines as a laptop replacement. Audio and Camera (4/5): The speakers are surprisingly good for such a slim device, delivering clear sound that’s great for video calls, music, and streaming. The front-facing 5MP camera is perfect for video conferences, which became essential for me during remote work. The rear camera, while functional, is something I rarely use, but it works well enough for scanning documents or quick snaps. Final Verdict: After four years, the Microsoft Surface Pro 7 has proven to be a dependable and versatile device that’s aged well, even if the battery life has diminished and there are slight signs of wear. The Intel Core i7 and 16GB RAM configuration has continued to serve me well for everyday tasks and professional work, and the portability makes it ideal for anyone who needs power on the go. If you’re looking for a reliable workhorse that balances the functionality of a laptop and the convenience of a tablet, the Surface Pro 7 is still a great option, though the newer models may offer better performance and battery life for current buyers. Rating after 4 years: 8.5/10

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has surely changed my life for the better. I say this because this product is very convenient, fast, and flexible for any applicable use! Highly recommend if your a student too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for recommending Surface Pro 7 to others! We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for work and as always, it does everything i need it to. Good battery life, the charger has lasted longer than my older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where power and convienence meet.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one sleek device. It replaced my tablet and laptop easily. Definitely get the fold up keyboard, it's one heck of a machine, and you won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic hardware.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible. Fast, plenty of memory. Only drawback is microsoft store for windows 10. Useable apps limited. Doesnt even have amazon app. Hardware wow.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    First friendly I am very adaptable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my grandson for his engineering studies in college he says it has made his homework so much easier and can go back and look at his math problems Without searching forPaper files

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The perfect surface!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom to stay busy through covid. She absolutely loves it! This is her second one and she is very picky about what she likes. Very fast and beautiful display.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Johnny – Thanks for sharing! It’s wonderful to hear that your mom loves the speed and display of her new Surface Pro 7. We hope she continues to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super powerful & super charged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Pro 6 before with only 4GB memory & 128GB drive in platinum. This is sooo much faster & really souped up (and cooler looking), especially with Core i7. Spend the extra $, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lovely Surface Pro 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome surface pro! No issues at all. Works perfectly. The only thing is the picture shows an attached keyboard, however, this Surface Pro 7 deal did not include it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Really really nice! I’m glad I bought it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best Buy as far as a computer goes! It’s really 2 in 1. It’s really fast and when I need it as a tablet it’s even smoother because most tablets are slow!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    MS Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 star, but first one died after one week. Got a brand new one and it is doing great so far!! Got it to me by very very portable (ie, not just for trips but to move around the house as well).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the product was awesome but the i think because the software of this product not completely perfect as described. The keyboard completely disconnected to the surface even I did try many times to reconnect it like reset and reinstall but the keyboard still not connected. What an awful experience after 1 month and a half. Hope Microsoft improve better about this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    enjoyable to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the Surface. It is fast. I am used to a laptop and the only thing that I am still getting used to is the fact it has to be sitting on a flat surface to use the keyboard and support the screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted to hear that you're a fan of your new Surface Pro 7. Thank you for sharing how much you're enjoying it; we hope it continues to serve you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Very compact and portable. Very stable and durable. With the dock I use my large monitor at home and one at my office to make it even better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing. It's great to hear that its portability is a good fit for your needs. We hope you continue to enjoy using them! Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Surface Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Purchased as a gift for my husband, he has gotten hours of use out of it. It was purchased as a package with the computer, mouse, pen, & keyboard. He has enjoyed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never going back to iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel in love! I came from an iPad and switch. BEST DECISION I MADE. Graduate student and mom so the absolute ease I have being able to switch the modes between tablet and computer is amazing! The magnetic catching of the keyboard & the pen has made my life and studying so much easier! I am able to take notes without a problem and keep everything moving and transfer it over and save to have it available on my phone. Apple started to crash and started locking me out of my iCloud drive. I went and purchased this Surface THE NEXT DAY. No regrets. Purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I am sold on Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the i5 version for work and really liked it. So I bought the i7 for home use. It is even better. I now own 4 Surface Pro 7's between work and for the family.

    I would recommend this to a friend