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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 601 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 601 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    very fast, comfortable, perfect size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love this computer although it looks like a tablet it works like a full-blown computer, and it's very powerful for all kinds of work. is light and also love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a granddaughter who is in nursing school. She seems very pleased with it and I believe it is doing exactly what she needs it for.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    awsome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed of how fast and easy to use. I have purchased many accessories for this surface and all are easy to connect and work great. It's light and portable. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Supreme Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up outside the store by friendly staff. And the Surface Pro 7 we purchased for our vet school grand daughter was exactly what she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband so he could have something to use for graphic design. He can not stop talking about how amazing this is to use! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my new everyday computer. Switched from Apple MacBooks. Everything has been a pleasure so far. Very happy with the speed and quality of this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Microsoft Surface Pro 7 for four years, I can confidently say that it has been a reliable and versatile device that’s served me well for both work and personal use. While it may not be the newest kid on the block, its performance and build quality have stood the test of time. Here’s my long-term review, including the pros and the areas where it shows some wear after consistent use. Durability and Design (4/5): The build quality of the Surface Pro 7 is still impressive even after daily use. The magnesium alloy body has held up remarkably well, with only minor scuffs along the edges from being thrown into bags and carried around constantly. The kickstand remains sturdy and flexible, allowing me to position it at different angles for typing, drawing, or just watching content. However, after four years, I’ve noticed some minor wear on the detachable Type Cover, especially with the keys. They still function well, but the backlit keys show some fading, and the trackpad has a bit of wear. Overall, the design is timeless, and I still appreciate how slim and portable it is. Display (5/5): The 12.3” PixelSense touchscreen remains one of the highlights. Even after four years, the colors are vibrant, and the resolution is sharp enough for editing photos, reading, or watching videos. There’s no noticeable drop in touch accuracy, and it still works seamlessly with the Surface Pen, which I’ve used extensively for note-taking and sketching. The screen brightness has held up well, although it doesn’t get as bright as some of the newer models in outdoor conditions. Still, for indoor use, it’s more than sufficient. Performance (4.5/5): Powered by an Intel Core i7 processor and 16GB of RAM, this device was a beast when I first got it, and even now, it still handles most of what I throw at it with ease. Multitasking is a breeze—I can run multiple apps like Photoshop, web browsers with numerous tabs, and even some light gaming without significant slowdown. That said, after four years, I do notice that it occasionally takes a little longer to boot up or load heavy programs compared to when it was new. It’s not a huge deal, but there is a slight drop in speed with the latest updates and programs becoming more resource-intensive. The 256GB SSD has been reliable, although I had to use an external hard drive for larger files. Battery Life (3.5/5): When I first got the Surface Pro 7, the battery life was stellar, easily giving me 9-10 hours on a single charge for light use like browsing and note-taking. However, after four years, battery life has diminished somewhat. I now get around 5-6 hours on average, and if I’m doing more intensive tasks like video editing or streaming, it drops to about 4 hours. While that’s still decent for a device this old, it’s something to consider if you’re planning to rely on it for long periods without access to a charger. On the plus side, the fast charging feature still works great—it can get the battery up to 80% in about an hour, which has saved me in more than a few tight situations. Portability and Connectivity (4/5): One of the best features of the Surface Pro 7 is its portability. Even after all this time, it’s still incredibly light and easy to carry around. The USB-C port has been a useful addition for connecting modern peripherals, but I wish it had Thunderbolt support, especially as more devices are moving toward that standard. The tablet mode is handy, though I don’t use it as much as I thought I would. When paired with the Type Cover, it truly shines as a laptop replacement. Audio and Camera (4/5): The speakers are surprisingly good for such a slim device, delivering clear sound that’s great for video calls, music, and streaming. The front-facing 5MP camera is perfect for video conferences, which became essential for me during remote work. The rear camera, while functional, is something I rarely use, but it works well enough for scanning documents or quick snaps. Final Verdict: After four years, the Microsoft Surface Pro 7 has proven to be a dependable and versatile device that’s aged well, even if the battery life has diminished and there are slight signs of wear. The Intel Core i7 and 16GB RAM configuration has continued to serve me well for everyday tasks and professional work, and the portability makes it ideal for anyone who needs power on the go. If you’re looking for a reliable workhorse that balances the functionality of a laptop and the convenience of a tablet, the Surface Pro 7 is still a great option, though the newer models may offer better performance and battery life for current buyers. Rating after 4 years: 8.5/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pro 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the tablet is a great companion. Although you have to buy the surface pen separately the tablet it great on the go. Easy to use. Awesome to work with Adobe.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Gift for Wife and no complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you turn Surface Pro on it fires right up. It is very fast. We got the keyboard and my wife said she acclimated to it's smaller size quickly. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what our office needed. Works as expected. East to use. Product is just what we needed to complete the specified job.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best laptop/tablet I've ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It's quick, responsive, light weight and so versatile. It's just what I need when I need to get away from the main computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Marsy,

      Thank you for sharing your experience with your new Surface Pro 7! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Surface Pro 4 which I loved to this Surface Pro 7. Overall great upgrade. I am a sales rep and this computer makes my life easy on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my surface pro 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ideas Microsoft has had. Definitely better than carrying a full labtop but with the power of a PC in a tablet version.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Longtime fan of Surface Pro devices.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. My only real complaint about these devices are their price once you factor in the peripherals - especially the keyboard and docking stations.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new new surface. Seems to be built solid. Picture is awesome. Memory and speed are great. Never going back to an iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tablet laptop for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and smooth and easy to use! Quick to setup and the facial recognition is great and fast to log you in. You have to order the key cover separately. I have been eyeballing the surface ever since the first one and finally got this one. I made sure to get at least Intel Core i7 and a good size data storage. I can easily get a memory card for extra storage. The charger they give you also has an extra usb port for you to charge other things while chargingin your surface.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tablet is very versatile. Processor is very fast and allows me to work on several projects from anywhere. Overall very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface. I had a Surface Pro 3 for many years until this upgrade and have been so pleased with this new device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great touch screen notebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine done by Microsoft / light and versatile can be used as notebook as well as touch pad . we use it for all our remote windows users Pretty stable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. Salesperson said it’s good for gaming, it’s not but it’s much better than my iPad Pro.

    I would recommend this to a friend