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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 601 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 601 reviews
  • Rated 5 out of 5 stars

    Always a good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always like the surface pro line up. To me the pro 7 has always been the top even with the new new pro 8 out. It doesn’t disappoint that there aren’t any keyboards available to attach to it but you can still buy the Bluetooth one and works as fine minus the mouse feature.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mobile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it! Light and easy to carry and slip into my bag pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I use this as a tablet/light computer when I don't need the power of my gaming machine. I keep it handy for quick look-ups and editing presentations. I got the keyboard too and it's nice how it flips around so it doesn't interfere during "tablet" time. The keyboard is nice and comfortable for a quick and literal laptop experience as well. Added the pen too and it's the complete package. I love the power connector too, it is magnetic so no fear at all of it breaking if I grab and go forgetting it is plugged in. Really nice device here. I have only set it up on a desk once or twice, but it works there just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    It’s excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It’s easy to use and set up and powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boots fast, not buggy, battery sufficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the super fast boot/wakeup. The size and weight are excellent. I haven’t encountered any annoying bugs. The battery is ok. I understand that there is a compromise to keep size and weight down. The upside is that you can charge it with either the proprietary charger or USB-C PD although I haven’t tried the latter.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We're pleased to hear you've been impressed with the lightweight design of your new Surface Pro 7, as well as the new USB-C feature. To help optimize the battery life of your Surface we recommend checking out this link here: https://aka.ms/AA4r434.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Solid portable computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid computer, very portable and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. The mobility and the power it brings. I love being able to use touch screen mouse or pen. Plus I’ve always been a windows guy so yea. Not much of an apple fan as everyone else is in my family. But I will say this if you need a good laptop or tablet cant go wrong with the surface!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi There,

      Thank you for taking the time to share your thoughts on the Surface Laptop Go. We are so glad that you are enjoy it and its features.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great form factor and snappy response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this product a lot, although I ended up swapping it for the HP Spectre x360 because I wanted more on the laptop end of the 2 in 1 spectrum. The Surface is fast and looks great. If you don't care as much about 4k resolution and want a great 2-in-1 business/school unit, this should be on your short list.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgraded from Pro4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pro4 was 3.5 years old and was starting to show signs of needing an upgrade. Very happy with the pro7. Only complaint is that MS hasn't addressed a driver issue when using an external monitor and the docking station. Monitor occasionally blacks out for 2-3 seconds. Very irritating.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally going to get a tablet but after seeing the prices on the Surfaces I looked more into them and am glad I did. I love this thing. Simple as that. It's fast and sleek and does everything I need to do and I haven't had any limitations yet for how I use it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for giving Surface a try, welcome to the family! We're thrilled that you love the speed and sleek design of your new Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Cons mentioned:
    Kickstand

    Rated 4 out of 5 stars

    Second Surface Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't ever use the camera. Maybe I should try it with zoom meetings. But not for picture taking. Kickstand gets in the way a lot. I do like that it never locks up. Could use a few more ports as well. Only has one usb port. You have to purchase a docking station and keyboard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for sketching on the go. I h ave a wacom at my desktop but sometimes i wanna be in another room or go out and it been pretty nice to work on. I u se the wacom bamboo pen not the surface pen as I just prefer it to the surface pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santosh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my best item and best deal to buy and use it from Best Buy as always

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Santosh, thank you for your fantastic review! Enjoy your new Microsoft Surface Pro 7 touch-screen system and the blazing speeds and overall quality performance of the 10th Generation Intel® Core™ i7 Processor.

      Thank you for choosing Intel!

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent tablet. Super fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Beats the iPad hands down. And you can use all your windows software with it as well. Much better than the newer version where you are limited to the software that you can install. It will do everything your laptop or desktop and still light and portable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that you're a fan of the power and portability of your new Surface Pro 7. We're glad that it has satisfied your needs. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it. The pen works well with my I Pad. It makes school on line so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen not sensitive at edges. Some lag (processor speed?) when moving within an application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Affordable and fully functional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded review recommendations. High quality - right choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair battery life - Wonderful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for 2 weeks today and love everything about it.......except the battery, very disappointed with it's performance. With settings at recommended and brightness at 50% I am getting a little more than 3 1/2 hours use before charging and only web browsing with chrome. No other apps. It is very fast in booting and in general use and the speakers are the best i've experienced compared to the other laptops i've owned. I love the quick removal of the keyboard for tablet only use. All in all it is a fantastic tablet/computer, i only wish the batter life was a little closer to the 10 hours as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I finally made the purchase. Absolutely love being able to switch between “tablet” & laptop . I’ve been able to use my device without the charger for 4-5 hours & still didn’t need to. Charge until the next day

    I would recommend this to a friend