Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 11. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 12. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 13. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 14. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 15. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 16. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 17. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 18. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 19. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 20. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 21. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 22. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • Alt View 23. Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black.
  • BBY Overview - Microsoft Surface Pro Type Cover video 1 minutes 15 seconds
  • Surface Pro 7 - Overview video 2 minutes 12 seconds
  • Surface Pro 7 Capabilities video 0 minutes 07 seconds
  • Surface Pro 7 Editor video 0 minutes 21 seconds
  • Surface Pro 7 Ink Editor video 0 minutes 24 seconds
  • Surface Pro 7 - Overview video 0 minutes 15 seconds
  • Surface Pro 7 - Sizzle video 0 minutes 52 seconds
  • Microsoft - Mix and Match video 0 minutes 38 seconds
  • Surface Pro 7 Personal video 0 minutes 15 seconds

Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only - Matte Black

Model:
VNX-00016
SKU:
6375054
Highly rated by customers for:
Your price for this item is $1,274.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 601 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 601 reviews
  • Pros mentioned:
    Portability

    Best laptop Ive ever owned.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much ditched all notebooks since I use my surface pro as my laptop and my notebook simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great compact laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this system it is very compact and seems to have good processing power for the size. Like how easy it is to travel with

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Pro 7! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the surface pro 10 first but a lot of the software programs i use were not supported...got this one and its awesome...super fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pc. I love it. Completely replaced my laptop and I'll never go back. It is small but powerful. Works just like the laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's great to hear that you love your new Surface Pro 7. Thank you for sharing how much you're enjoying its power and compact design. We hope it continues to serve you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Cons mentioned:
    Price

    ALMOST, WOULD BE, COULD BE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro 7 could be soooo great Price is a little much For a ongoing C-Tab that does everything,,, almost perfectly And at the 7 series price point "Almost "doesn't cut it for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Just what I was looking for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful tool and easy to use. I'm still finding ways to use it that surprise me. Only wish I had gotten this sooner

    I would recommend this to a friend

  • Worth the investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact nature of this product. Feels like a laptop functionality wise, but has the added convivence of a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great and powerful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the surface pro 7 is amazing. Great power and battery life. The only complaint is the video card is lacking, it's a very limited card.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    First Microsoft Surface

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty user-friendly. Great for on the go for school and work. The pen is one of the best I've ever used.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    a litle disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface and honestly the previous was a lot better and less expensive. Now I have to go through the difficulties and hope I will "befriended" this one

    No, I would not recommend this to a friend

  • Excellent surface pro 7

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display. The screen is bright, outstanding saturation/color balance, and also offers ambient light sensing when it gets dark. When you go to settings you can modify it for a specific time, or it will automatically adjust when the sun goes down in your location. Microsoft mastered the kickstand on this. Numerous ranges of all angels, and is even quite steady when it’s placed on my lap. MicroSD reader (for upgraded memory option) Headphone Jack. I find this feature a must if you’re planning to edit videos on this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    great computer/tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for business - able to run multiple programs at the same time while also running zoom call.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Mrs.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy set up. Easy to navigate. Surface pro has become my favorite. The stylus option makes writing so easy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Fast and portable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressively crisp speed and even able to play a few moderately high end games. The pen and keyboard are versatile and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother-in-law to take to college with him. It was a huge hit and works really well for his school work

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're glad to hear your brother has been enjoying his Surface Pro 7 and that it's been helping him with his school work.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Powerful yet so lightweight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great workhorse of a machine that is so easy to carry around! Very reliable and priced not to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Work Smarter

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work. My guys love using these in the office and in the field. Light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Surface Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still enjoying my Surface Pro, I like that it’s thin and easy to Cary with you

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    An incredible computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, It is very easy to carry, i don't have any problem with it, i recommend buying it.

    I would recommend this to a friend

  • Does everything I need to do and more.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine for my needs. It is sleek and small enough to go anywhere but has big PC capabilities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love the sleek, and portable design of your Surface Pro 7. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

Page 14, Showing 261-280 of 601 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.