Customer Ratings & Reviews
- Model:
- VNX-00016
- |
- SKU:
- 6375054
Customer reviews
Rating 4.6 out of 5 stars with 601 reviews
(601 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Durability4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Surface Pro 7 for its portability, performance, and lightweight design, frequently praising its ease of use and excellent touch screen. Many appreciate the device's powerful processing capabilities and long battery life, although some find the price to be high. A few users noted issues with overheating and fan noise in certain situations.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I so love it! Much needed upgrade from my Surface Pro 3. Great quality. I have never had an issue with my Microsoft Surface Pro 3 and I am hoping The Pro 7 is the same quality.
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, I bought it for my daughter who is starting college, and she loves it, because is not heavy, with the key board is better than having a laptop
I would recommend this to a friendRated 5 out of 5 stars
Love my new computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer as I begin my Master's program. I chose the Surface Pro 7 based on reviews and recommendations. I am just starting to use it, but am happy with it up to this pont.
I would recommend this to a friendRated 5 out of 5 stars
Perfect & Mobile
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes mobility easy. The only thing to improve this would be cellular which is available in later models. But no regrets here. great purchase.
I would recommend this to a friendRated 5 out of 5 stars
Surface does it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for college art major with a rigorous academic schedule! The Surface was her preferred computer for art and for her pre-med academic classes.
I would recommend this to a friendRated 5 out of 5 stars
Better then my old one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this it's convenient for me to able to bring it any where. I had one last year but due to covid I had to sell it. But now I got one and it's better.
I would recommend this to a friendRated 4 out of 5 stars
Met expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace Surface 4 after the battery pack started to expand and warp the tablet. Old type cover works well. Very few issues. New tablet features are nice but not much different from the old unit. Good replacement unit.
I would recommend this to a friendRated 1 out of 5 stars
Would never buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first surface I received electrically shocked me to the point where I had a mark on my skin. I could not leave my laptop on my bare legs for long otherwise it would get too uncomfortable. Additionally, I would have to restart the computer multiple times. The keyboard has started to stop working and it is less than 2 years old. After contacting the manufacturer, they sent me a brand new one. This also electrically shocks me and still has issues with daily functions. It is month 7 and I am contacting the manufacture again.
This review is from Microsoft - Surface Pro 7 - 12.3" Touch Screen - Intel Core i7 - 16GB Memory - 256GB SSD - Device Only (Latest Model) - Platinum
No, I would not recommend this to a friendRated 5 out of 5 stars
Lightning fast, handles dual monitors, no more lap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces my work laptop no problem. Handles dual monitors with the surface dock 2 without issues at highest quality display settings. I likely won't ever go back to a laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that your new Surface Pro 7 fits your work needs. We're glad that its power and performance has made it a quality replacement for your old laptop, too. Thank you for sharing your experience.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Portability
Rated 2 out of 5 stars
Cool concept but poorly executed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just an OK tablet. Yes it runs full Windows 10 but the screen size and hardware is so outdated. Text and icons are hard to see and even hard to hit if your using the touch screen. The stylus is lack luster and should be included with the Surface from the start. The thin design of the Surface makes it very portable but due to this the Surface thermal throttles almost instantly if you do any type of task. Overall I decided to return it and get another device.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent Project
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is excellent. Vast improvement over previous versions. We have purchased several over the past couple of years and have any very little issues.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's great to hear that Surface Pro 7 has been an excellent purchase for you. Thank you for sharing your experience; we hope you continue to enjoy using Surface.
Cheers,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected. The first I bought went bad right away while doing the Windows update. Best Buy replaced it with another and this one works great!
I would recommend this to a friendRated 5 out of 5 stars
Great tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surface Pro 7 is working great! Shopping at Best Buy for this item was efficient and staff was very helpful with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop/tablet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I wanted something with a lot more capability & boy did I score. The Microsoft Surface Pro 7 with i7 processors. Great for everything so far.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're delighted to hear your Surface Pro 7 has impressed you with its capabilities and powerful processor.
Have a great one,
Heather
Surface Customer Care
Rated 5 out of 5 stars
Best tablet I owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and reliable, I had one for last 6 years and never gave me and issue. I bought this new one because my kids had broken my old one.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy and MS nailed it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for such a beautiful and useful device. It works flawlessly. Have some quirks but which device doesn't..all have them. NOTHING IN LIFE IS PERFECT.
I would recommend this to a friendRated 5 out of 5 stars
Love the Surfaces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our third surface purchase in 9 years. We have been passing down the older ones to the younger kids and they are still kicking.
I would recommend this to a friendRated 5 out of 5 stars
Great Computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for artistic reasons and I’m happy it does what I want it to do. MS store has a few “gem” drawing apps for decent prices and I’m very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Great computer for college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my youngest son going to college. He loves it. We bought it because my older son also took one to college 3 years ago and loves it.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one does it better than Microsoft. The quality and performance is unbeatable. Best Buy prices and customer service is unmatchable.
I would recommend this to a friend






















