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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 428 reviews
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase. Works well for designing on the go! It is however very fragile. I recommend buying a case and screen protector for it. Not many options are available from major retailers but Amazon has some great ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Came well packaged and fully functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Pro 9 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and functional. Only taking points off for two things: sometimes the keyboard attachment doesn’t register with the tablet, but will if taken off and reattached; and the stand of the tablet isn’t particularly sturdy and can collapse easily. I’d recommend getting a case to protect it. Otherwise all around a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work from everywhere computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No issues. Works as intended. Really cool that it can be a tablet and seperate from the keyboard. Battery life could be better, but changing some settings could help that also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sureface Pro 9 - Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 9 with keyboard is awesome! Great as a laptop, and great as a tablet. Highly recommend. Best Buys prices are the best around and quick delivery. All good! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine at a great price. You can't go wrong with a Surface Pro. A couple of years ago I bought a laptop instead of a Surface and I regretted it heavily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been really good for me. I am an engineering major student and this product has worked flawlessly for the need. This was recommended to me by the best buy team so thanks for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro 9 is my 3rd laptop/tablet combination. I love being able to switch back and forth between the two formats and the screen clarity and responsiveness are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a wireless office use. We are a high paced veterinary hospital looking to incorporate electronic forms and this device is perfect for it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Surface for almost 10 years. New Surface Pro is even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect staple

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go art business. Durable and easy to set up even in a moving car to draw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for first laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 yr old daughter loves this does everything she wants it to do good starter laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface Pro 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface pro 9!! It is fast and so convenient with touchscreen and keyboard. Some functions in certain apps don’t work with touch like click and drag so I highly recommend the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is CRAZY about this computer. He says so CONSTANTLY!! He had an ipad and replaced it w yhis. He says he feels limitless on what he can do in comparison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next time: more Research

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro is fast and easy to get setup. So far, I think the Surface Pro 9 will do everything I was hoping. Great screen, comfortable keyboard and light weight! The reason I gave it 4 stars was I got a bundle (mainly for the extra memory) which in the store stated it came with the pen and the keyboard. No Pen, bit bummed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice tablet. Especially for under $1000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is great and loved how the employee there at Best Buy showed me that it’s durable by scratching his keys on the screen and there were no scratches or breaks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance is good. Best convertable laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hybrid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice laptop/tablet hybrid running windows. Great to do most office and home tasks, and runs smoothly for video and audio calls as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite step up from chromebooks for travel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Updated quickly. Responsive, generally intuitive layout, and the keyboard is surprisingly useful for a guy with big hands.

    I would recommend this to a friend