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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's portability, excellent screen, and strong performance as significant advantages. Many appreciate its lightweight design and long battery life, making it ideal for both work and school. While some users mentioned software updates and the lack of a headphone jack as minor drawbacks, the positive feedback on key features outweighs these concerns. The ample RAM is also frequently praised for its impact on application performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 428 reviews
  • Rated 5 out of 5 stars

    Quality shows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic machine. I didn't buy this for specs but for the form factor and Microsoft Universe. Pen 2 and Note-taking are out of this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop that I bought my self 15 years. I love that I can do my art and 3d printing with no issues. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital SUV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo of business functionality and creative personal tool … it’s essentially a digital SUV for this socially active professional engineer and DIY’er!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tablet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tablet/laptop to work from home or take it to your job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this laptop/tablet. I love the flexibility. I also got the pen and I have enjoying learning those features. I think this will be great for my schoolwork!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer. Has a good feel to it and is convenient for working while traveling. I did not think id use the tablet mode as much as I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro 9 is a versatile, sophisticated tablet/laptop suitable for personal and professional tasks. It is compact and performs well, with a high-resolution touchscreen that functions smoothly. The only downside is the expensive Microsoft adapters and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it has been a godsend for school only downside is the keyboard is a little stiff when typing if that makes sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with this purchase. I would reckoned this to anyone looking for a computer/tablet for a professional program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is MY CHOICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and modern just like an Apple device or even a Samsung so I’m very pleased. And I saved some good money which is always a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Microsoft Surface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a very old Microsoft Surface that I had. It met all my expectations. Works perfectly. Great computer for personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced Power Cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model as it is what we use at work and as such having the same keyboard makes life a bit easier. My strongest dislike is the overly priced Microsoft Surface specific power cord thst is required...The cord alone almost drove me to a different brand...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay laptop, not quite there as a tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pretty good laptop, but really struggles as a tablet. The slimpen 2 is pretty great but you have to buy it separately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisdfied customer here.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my 1st time to have this unit in my life i am litterally satisfied and amazed of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is such a great laptop. The quality of the screen is amazing. I can do so much in the laptop and I can use it as a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Initial setup was a breeze. Love the flexibility of using as a tablet or traditional laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to Resist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a Black Friday Promotion comes around you just have no choice but to take the opportunity to upgrade. Surface tablets just getting better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, would definitely buy this product again. Great for workload, video streaming, and not bad cloud gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface is worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted and the Surface has met all expectations so far. The purchase and sale price at Best Buy was a welcomed treat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It is a wonderful computer that is easy to take with me on the road. i highly recommend the Surface Pro 9!!!

    I would recommend this to a friend